--- title: Resolver Reviews meta_title: 'Resolver Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 179 reviews by the users' company size, role or industry to find out how Resolver works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 179 scale: '5' date_modified: '2026-08-07' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # Resolver Reviews **Vendor:** Resolver **Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) **Average Rating:** 4.3/5.0 **Total Reviews:** 179 ## About Resolver Resolver, a Kroll Business, stands at the forefront of risk intelligence, safeguarding over $6.5 trillion in market cap for more than 1,000 global companies. Leveraging AI with deep human expertise, our innovative Risk Intelligence Platform provides comprehensive visibility into enterprise-wide risks, enabling prioritized, timely, and agile responses. Go beyond tracking and managing risk to transforming complex data into clear insights and highly effective mitigating actions. By harnessing our integrated capabilities, businesses of all sizes can reduce crises, recover swiftly, and emerge stronger — protecting their operations, brand, and bottom line. Discover how we're shaping a safer, more resilient world at Resolver.com. See Risk. Build Resilience. ## Resolver Pros & Cons **What users like:** - Users value the **ease of use** of Resolver, appreciating its simplicity in managing issues and audits effectively. (62 reviews) - Users value the **customization options** of Resolver, tailoring it effectively to their unique incident reporting requirements. (41 reviews) - Users highlight the **responsive customer support** of Resolver, which aids in effective problem-solving and integration assistance. (40 reviews) - Users value the **structured approach** of Resolver, which enhances accountability and simplifies issue management and reporting. (40 reviews) - Users appreciate the **structure and accountability** enforced by Resolver, enhancing audit and issue management processes effectively. (39 reviews) - Users appreciate the **customizability** of Resolver, enabling it to meet diverse incident reporting needs effectively. (38 reviews) - Efficiency (25 reviews) - Reporting (23 reviews) - Support (23 reviews) - Intuitive (22 reviews) **What users dislike:** - Users find that the **complexity** of Resolver requires significant time and resources for proper implementation and training. (34 reviews) - Users emphasize the need for **improvement in UI and guidance** , citing confusion and overwhelming features in Resolver. (26 reviews) - Users note **limited features** in Resolver, particularly regarding bulk permissions and admin functionality, affecting usability. (21 reviews) - Users struggle with a **steep learning curve** due to inadequate training and system limitations affecting overall usability. (20 reviews) - Users find Resolver's **limited functionality** requires extensive configuration and may not meet immediate needs effectively. (20 reviews) - Users find Resolver's features **limited** , lacking essential GRC tools and requiring significant report manipulation for accuracy. (18 reviews) - Limited Customization (18 reviews) - Not Intuitive (18 reviews) - Complex Setup (17 reviews) - Users find **difficult learning** curves in customizing Resolver, often feeling overwhelmed without prior IT experience. (17 reviews) ## Resolver Reviews ### 1. Centralized Platform Simplifies Risk Management **Rating:** 4.0/5.0 stars **Reviewed by:** Rafik V. **Reviewed Date:** February 03, 2026 **What do you like best about Resolver?** I find Resolver to be a robust and well-structured platform that centralizes risk management, incidents, and compliance, improving operational efficiency significantly. The intuitive dashboards and detailed reporting are highly valuable, and I appreciate the ability to customize workflows to align with our internal processes. Automation of workflows, alerts, and approvals reduce manual efforts and ensure tasks don't fall through the cracks. Real-time dashboards and detailed reports provide clear insights, helping leadership understand risk exposure and make proactive decisions efficiently. The platform enhances collaboration across teams because everyone is using the same data and standardized processes. It has also replaced spreadsheets and disconnected tools, saving time and improving data accuracy. **What do you dislike about Resolver?** The platform has many powerful features, so it takes some time to learn and configure everything properly. **What problems is Resolver solving and how is that benefiting you?** Resolver centralizes risk management, incident tracking, and compliance reporting, replacing spreadsheets and disconnected tools. It reduces manual effort, improves data accuracy and accountability, and facilitates informed decision-making with intuitive dashboards and detailed reports. It also automates workflows and enhances team collaboration. ### 2. Centralised Risk Management with Great Visualisations **Rating:** 4.0/5.0 stars **Reviewed by:** Helen C. | Frontline Support & ITSM Practice Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Resolver?** It’s a single place to record and manage risks, and it includes some great graphical representations that help visualise where the company sits from a risk perspective. We use it in our quarterly risk reviews, and we also update it ad hoc outside of those sessions. **What do you dislike about Resolver?** It’s a little less intuitive at first, but once you understand how everything works, it’s good. **What problems is Resolver solving and how is that benefiting you?** It’s a single place to record corporate-level risk. It improves the visibility of our risks at executive and board level. ### 3. Enterprise-Grade Issue Detection and Mitigation **Rating:** 4.0/5.0 stars **Reviewed by:** Biswajit B. | Lead SRE, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Resolver?** It’s enterprise-grade, and it not only finds issues but also helps mitigate them. **What do you dislike about Resolver?** Should be more AI driven, the initial setup is complex **What problems is Resolver solving and how is that benefiting you?** Enterprise IT risk assessment , internal and 3rd party vendor audit are major use case for us and that helps us to be complaint most of the time. ### 4. Solid for Centralizing Risk & Control Tracking—A Big Step Up from Spreadsheets **Rating:** 3.5/5.0 stars **Reviewed by:** Firdavs S. | Owner/Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Resolver?** It's very good at centralizing risk and control tracking and whatnot instead of using spreadsheets that are disconnected. **What do you dislike about Resolver?** The number thing that they should work on is the UI. It feels old and new generation users may find it outdated. **What problems is Resolver solving and how is that benefiting you?** It helps my team and I assess risks and compliance issues in our AI automation biz ### 5. Great for Audit Centralization, but Needs Better Word Integration and PDF Editing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Resolver?** The centralization of audit and controls testing has streamlined these processes, making them more efficient and easier to manage. **What do you dislike about Resolver?** I've encountered some issues with the Microsoft Word web app, as it seems to have a few bugs. However, Resolver support is currently working to address these problems. I would also suggest adding Adobe PDF editing capabilities to improve the overall experience. **What problems is Resolver solving and how is that benefiting you?** Resolver is streamlining the process of audit and control testing by centralizing everything in one place. This makes it much easier for external auditors to access and review the testing documentation. ### 6. Once implemented works well! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Resolver?** Great tool to ensure we are meeting regulatory requirements **What do you dislike about Resolver?** It is a challenging tool to implement and train users **What problems is Resolver solving and how is that benefiting you?** Allows us to document issues and the corresponding corrective actions, create monitoring activities to ensure we meet reporting deadlines ### 7. Customer service at its best **Rating:** 4.0/5.0 stars **Reviewed by:** Adelene F. | Manager Security Forensics, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Resolver?** Resolver is very customizable which has been good for our company as we were looking for a solution that could be used globally and had an older version of the software and a home grown application that we wanted Resolver to take the place of. The Customer Success representative we work with has been excellent and has gone above and beyond to help make what we envisioned into a reality and continues to support us with all our requests, working towards a well adopted solution. **What do you dislike about Resolver?** There was some miscommunication in the beginning and the start of our implementation was described as a like-for-like solution in a migration to the new version, so the initial iteration of the new solution was coded with the same challenges we had before. The issue has since been resolved with the help of the customer success team, helping us to craft a solution that we were looking for. **What problems is Resolver solving and how is that benefiting you?** Resolver is helping us with global workflow management of incidents and reporting. **Official Response from Allan Yue:** > We appreciate your kind words about Resolver's customization and the support provided by our Customer Success representative. We apologize for any initial miscommunication during the implementation, but we are glad that the issue has been resolved and that Resolver is now assisting with your global workflow management. ### 8. Resolver is a very powerful tool for the right user. **Rating:** 4.0/5.0 stars **Reviewed by:** Doug K. | Head, Global Compliance Program Office, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Resolver?** It is infinitely configurable and customizable. Resolver's platform allows for hundreds of different object types to be configured using workflow management tools, user permissions and relationships with other object types. Using this platform has allowed us to organize our regulatory compliance risk management program by creating a library of regulatory obligations, relating these requirements to applicable controls, testing the controls and tracking issues within the platform. Reporting engine allows for configurable visualizations of data and key management reports to be produced. **What do you dislike about Resolver?** Because of its infinite capability, it is best suited to a firm with strong internal resources to manage the back end. Resolver is competitively priced out of the box. The challenge lies in the fact that its "out of the box" configuration is likely not going to meet your needs. Professional services are offered in bulk deals from Resolver, but you could easily end up blowing the budget in this way. Complex changes such as orchestration events (events that coordinate multiple object changes simultaneously) are best left to the professional services team, but a firm that can devote internal resources to configuration changes as needed will benefit greatly. **What problems is Resolver solving and how is that benefiting you?** We use Resolver to record keep our global compliance program and internal controls program. Helps solve issues around controls libraries, testing plans, issues management, delegation of work, etc. Overall, Resolver allows us to see the big picture for the firm's regulatory compliance risk. Where are our weaknesses and where we are strong. Ensures appropriate allocation of finite resources. We use the reporting engine to generate board materials. **Official Response from Allan Yue:** > Thank you for sharing your experience with Resolver. We understand the importance of having strong internal resources to manage the platform's capabilities. We're continuously working to improve our out-of-the-box configuration to better meet the needs of our users. ### 9. Very informative Resolver event **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Resolver?** The reporting functionality across various departments and that it allows control teams to work with other departments. **What do you dislike about Resolver?** Linking internal audit to pull the risks from the risk department for audit scoping. **What problems is Resolver solving and how is that benefiting you?** Giving good insights of risks and trends to help various departments ### 10. Best solution for risk management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Resolver?** It really helpful by providing a centralized platform for tracking any incidents and investigations. Its ability to enhance security by identifying and alert for any potential threats. It improve overall accuracy as we could easily automate the entire process. From past 5 years we are using this tool in our organization and it really enhance the productivity. Its customized dashboard and AI driven analytics helps in making decision. **What do you dislike about Resolver?** It has very complex implementation and require significant time and resource. It is bit higher in pricing side. Customer support could be improved as it takes time to respond. **What problems is Resolver solving and how is that benefiting you?** It help our organization identify and alert the system against any threats which helps in reducing financial and operational losses. With AI powered analytics, it enhance decision making and improve overall business resilience. ### 11. Resolver was my first GRC tool experience, and it's great **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsey E. | Operational Risk Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Resolver?** I feel like Resolver is pretty user friendly for users going through the RCSA experience, which has been a game changer for our company's second line of defense. People are way less intimadated and find it more intuitive. **What do you dislike about Resolver?** Really hoping for more filters/sorting for Library, risk management, etc., or better search. **What problems is Resolver solving and how is that benefiting you?** Resolver has enabled us to automate RCSAs enough for only 1 or 2 people to be able to run the entire process. It keeps me from feeling the strain of a lean team. We've also been able to utilize Resolver for several other lines of business, including Audit and other control testing, IT risk assessment, complaints, product risk assessments, etc. It is so wonderful to have just one system. **Official Response from Allan Yue:** > We're glad to hear that Resolver has helped streamline your processes and alleviate the strain on your team. Your feedback about the need for more filters/sorting in the Library and risk management is valuable, and we'll take that into account as we continue to improve our platform to better serve our users. ### 12. Resolver Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Resolver?** I like how all our communication and information is in one place so we're not having to use multiple systems or tools and that helps keep it more secure. We can communicate with staff through the chat feature and e-mail the reporter known or confidential and keep all notes, interventions, tasks and information together while easily tracking involved people. I like how open they are to updates and new ideas to make things better for users. Their customer service and the support of their IT department are very helpful. **What do you dislike about Resolver?** The current design of the translation process has been the biggest pain point as we deal with over 20 different languages and the process for updating the languages is challenging and takes time. Because of the amount of open incidents the my task page can be unhelpful for some of our users trying to keep track of which incidents they've already updated or knowing if they received a reply to a comment (must check for e-mail notifications). **What problems is Resolver solving and how is that benefiting you?** They provided a customizable tool for us to use with multiple reporting options and ability to keep all information about incidents in one place including communication. **Official Response from Allan Yue:** > We're glad to hear that you find Resolver's all-in-one communication and information system helpful and secure. We appreciate your feedback on the translation process and the task page, and we'll definitely take that into consideration for future improvements. Thank you for sharing your experience with us! ### 13. User Experience and Performance Review of Resolver **Rating:** 4.0/5.0 stars **Reviewed by:** VIVEK KUMAR D. | cloud presales consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2025 **What do you like best about Resolver?** Its fast response time , caching efficiency **What do you dislike about Resolver?** Potential Privacy concerns , may be little latency **What problems is Resolver solving and how is that benefiting you?** Domain name resolution and reduced latency through caching ### 14. A vendor that is accommodating to your needs **Rating:** 3.5/5.0 stars **Reviewed by:** Deborah I. | Information Systems, Senior Audit Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Resolver?** Having worked with a variety of staff at Resolver since 2013, what is evident is that the company manifests a culture of courtesy and relatability when dealing with the customer. **What do you dislike about Resolver?** The downside of Resolver is the frequent changing of staff assigned to the customer account. While this augers well for upward mobility or otherwise of the Resolver staff, it means that as a customer you also have to frequently forge relationships with new persons. Fortunately, this is moderated by the customer centered culture. **What problems is Resolver solving and how is that benefiting you?** Resolver is helping with the integration of Audit and ERM, and improving the consolidation of information for our reporting to management and the board, and the extraction of performance metrics. **Official Response from Allan Yue:** > Thank you for sharing how Resolver has benefited your organization. We are committed to providing solutions that help streamline processes and improve reporting for our customers. We appreciate your support and look forward to continuing to meet your needs. ### 15. Amazing Resolver Conference **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Resolver?** ability to scale and develop, new features improve reporting. **What do you dislike about Resolver?** Few technical glitches or issues that frequent **What problems is Resolver solving and how is that benefiting you?** Reporting and collating risk events, actions, our taxonomy ### 16. Resolver Campus Security **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Resolver?** We really appreciate a program that brings so many tools together for the team. We rely heavily on dispatch, incident reports and case management. The program has excellent details and clearly supports a campus environment. Integrating our student records (receiving information from Banner) was essential! **What do you dislike about Resolver?** Some of the team do not find the system easy and clear to use. There is a lot for guards to complete when submitting an incident. Some guards struggle with completing everything. **What problems is Resolver solving and how is that benefiting you?** Resolver is helpful for tracking similar crimes on campus and identifying where we need to make changes to our guard coverage or security devices (cctv/alarms). Resolver has been excellent for managing cases; linking reports, updating case notes, sharing with others investigating incidents related to the case.... Also helpful when reviewing incidents particular individuals have been involved in - monitoring for possible escalation of behaviours. ### 17. Really insightful session **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Resolver?** Customisability and molding to requirements **What do you dislike about Resolver?** Reporting limitations can be frustrating **What problems is Resolver solving and how is that benefiting you?** Takes out of excel **Official Response from Allan Yue:** > Thank you for sharing your positive feedback about Resolver's customizability. We apologize for any frustration caused by reporting limitations and are committed to addressing this issue. It's great to hear that Resolver is helping to transition you away from Excel and improve your workflow. ### 18. Customizable system that enhances team collaboration and automation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Resolver?** Resolver enables and enhances cross-functional and cross-departmental collaboration and communication, and can accommodate a very large number of users. Its out-of-the-box functionality is very customizable to align with our specific workflows, and we have been able to set up multiple process flows for different use cases. In general, Resolver integrates very well with other systems, allowing us, for example, to build reports outside of Resolver. The system has implemented great enhancements that help us meet compliance requirements (e.g., role-based access controls, audit logs, etc.). Resolver support is quick and effective. **What do you dislike about Resolver?** Due to the highly customizable workflows, the initial setup can be quite complex and requires a lot of upfront time and effort. New users typically experience a fairly steep learning curve due to the complexity and big variety of features, resulting in longer onboarding times. In addition, Resolver's user interface feels a bit dated and is not always intuitive. The system can feel a bit "over-engineered", as changes often entail complex configuration, typically requiring either Resolver support or highly trained system administrators. As a large organization, we do have some specific requirements that are not always supported and we have experienced limitations in customization (e.g., the reports, which are not as interactive or customizable as we would expect). **What problems is Resolver solving and how is that benefiting you?** Resolver acts as a central incident and investigation management platform that enables streamlined collaboration between various teams and helps us collect data and meet our compliance requirements by capturing everything in the system. ### 19. Always growing **Rating:** 4.0/5.0 stars **Reviewed by:** Gerard K. | CPTED Technical Consultant , Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Resolver?** The suport staff are amazing. We we have an issue with the software, they are quick to help and recently have gone above ad beyond **What do you dislike about Resolver?** There are still some issues with the new platform that a person who is not tech savvy, cannot necessarity perform. **What problems is Resolver solving and how is that benefiting you?** We use the software a bit differenly than designed so we do have some struggles sometimes fitting a square peg into a round hole so to speak. but the Resolver team are alwys willing to find a way to make it work. **Official Response from Allan Yue:** > We're thrilled to hear that you've had a positive experience with our support staff! Our team is dedicated to providing quick and helpful assistance to all our users. ### 20. Resolver is work in progress for the business needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Resolver?** Resolver provides a lot of nice features and intigrations that allow our dispatchers and investigations team to do their job. Customer support is helpful in assisting with tickets. **What do you dislike about Resolver?** Reports from the end users on some bugs are a concern in the Dispatch tool. Some updates are taking longer to address the issue. Another concern was the end user use of the Resolver Core to obtain data by filtering. While improvements have been made, some modifications are still not updated that the end user would like. **What problems is Resolver solving and how is that benefiting you?** Currently working with getting updates to reports on what data should be shown on the reports. It has been great working with customer support and making the modifications and getting data needed and not just a data dump. **Official Response from Allan Yue:** > We're glad to hear that Resolver is providing helpful features and integrations for your dispatchers and investigations team. We appreciate your feedback about the customer support and are committed to addressing any concerns you have with the Dispatch tool and updates. ### 21. Resolver Audit Module **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Resolver?** Working in Internal Audit, I have found it very beneficial to transition from spreadsheets to a dedicated system. Since my company also utilizes the Risk Management module, it is especially helpful for audit purposes that these modules are integrated and communicate with each other. Additionally, I appreciate the adaptability the system offers, which has been another significant advantage. **What do you dislike about Resolver?** The tree view still needs improvement when it comes to IA scoping, but I understand that this is already on the resolver team's radar and will be addressed in the future. **What problems is Resolver solving and how is that benefiting you?** Audits now place greater emphasis on control testing, and the setup enables us to map processes and controls centrally in a smarter, more efficient way. ### 22. Resolver is intuitively designed making it a user friendly system. **Rating:** 4.0/5.0 stars **Reviewed by:** Marielena G. | Enterprise Risk Management Analyst II, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Resolver?** Resolver is very intuitive, most users knew how to navigate the platform with little to no training before. The same can be said about the adminatrative side of Resolver. Changes to forms, roles, reports, etc. are fairly easy to make with the use of the help site. **What do you dislike about Resolver?** Resolver's seach functionality is hard to use and isn't aways the easiest way to find an object. **What problems is Resolver solving and how is that benefiting you?** Resolver allows our company to combine business unit processes all within the same platform. We are able to manage Operational Risk Management, Compliance Management & Testing, Business Continuity, Internal Audit, and Findings Management (to name a few) from a central source. This allows us to cross reference risk, controls, other objects throughout our organization. **Official Response from Allan Yue:** > It's great to hear that Resolver has allowed your company to streamline various processes and manage multiple functions from a central platform. We appreciate your feedback on the search functionality and will strive to improve the user experience in this area. ### 23. Looking forward to potential **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca R. | Manager, Exam Security, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Resolver?** We originally selected Resolver for the link analysis tool, and it has been working as expected. It will take some time and effort to get the tool to work well for our team, but Darren R. has been an excellent resource with finetuning the tool. **What do you dislike about Resolver?** The onboarding process was incredibly difficult and frustrating. The difference in time zones with the developer increased delays and created roadblocks. **What problems is Resolver solving and how is that benefiting you?** We are using Resolver primarily as a incident management tool and to make links between cases. **Official Response from Allan Yue:** > It's great to hear that Resolver is helping you with incident management and case linking. We appreciate your feedback and are committed to continuously improving our platform to better serve your needs. ### 24. Resolver Core - Incident Management Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Adnan S. | Taskforce member on Preventing & Responding to Sexual Violence, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Resolver?** Resolver is very userfriendly. I definitely prefer the cloud based option versus on premise, freed up a lot of space on our servers. **What do you dislike about Resolver?** Although analytics are very interactive, I can only do so much and sometimes cannot run a reprot that I want. There are a lot of formulas that are complicated and can be difficult for a user is not a tech pro. **What problems is Resolver solving and how is that benefiting you?** Resolver Core provide cloud based solution which removed IT as a middle man, and save costs on local servers. ### 25. My experience with resolver over all have been pretty good. Their support team in particular. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Resolver?** I like that the interface is user friendly and that it is fairly customizable. And that they take customer feedback with action **What do you dislike about Resolver?** I don't like how the user profile does not show which properties a person is linked to as well as which categories under a property they have been added to. **What problems is Resolver solving and how is that benefiting you?** We are making a proof of concept for using the dispatch program ### 26. Great and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Resolver?** I love that resolver makes its easy to resolve issues and complaints in a fast and defiant manner **What do you dislike about Resolver?** Sometimes there are too many options for looking at resolving issues **What problems is Resolver solving and how is that benefiting you?** It helps to resolve the issues that we have ### 27. Banking Customer Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer M. | Enterprise Risk Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Resolver?** I like how easily configurable it is and how quickly form changes can be made. We are also able to have all 2nd and 3rd line teams working out of the application and tracking issues in the same tool. **What do you dislike about Resolver?** As an admin, there isn;t a way to bulk permission a role to varorious objects. Also, the trending in the indicator application only works as of entry date as opposed to a selected as of date. **What problems is Resolver solving and how is that benefiting you?** Resolver is helping us to have more transparency across all 3 lines of defense as well as the ability to track issues across the organization for greater visibility and accountability. **Official Response from Allan Yue:** > It's great to hear that Resolver is providing transparency and accountability across your organization. We appreciate your feedback about the admin permissions and trending indicator application, and we will use it to improve the platform for all users. ### 28. Flexible solution for various use cases **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Resolver?** Out of the box Resolver software can be tailored to individual business needs. The flexibility to build custom business solutions for use cases unrelated to the Resolver out of the box applications, and typical target market, truly make this platform stand out. **What do you dislike about Resolver?** Needs more flexible staging and deployment processes for change management and accessibility to new applications. Needs better attachment handling and preview functionality (ex. browser image viewer) that don't require an opt in to use Microsoft Office web applications with Microsoft username and password. **What problems is Resolver solving and how is that benefiting you?** Documentation and data collection on incident occurances and responses to a variety of different use cases. **Official Response from Allan Yue:** > We're glad to hear that you find Resolver flexible and tailored to your business needs. We appreciate your feedback on the staging and deployment processes, as well as the attachment handling and preview functionality. We are constantly working to improve our platform and will take your suggestions into consideration. ### 29. Configuration Ownershipw **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Resolver?** Our team has been able to create workflows that enable both Operations teams and individual Security teams collaborate on Physical security Incidents Globally. We were able to customize to include Incident reporting, investigations, Threat Assessments and Security Service Requests. **What do you dislike about Resolver?** The UI is not engaging our intuitive for our non technical end users. Reporting features are limited even wiht the new BI dashboards and I am not able to see quick scalable implementation of their product Roadmap as I would have expected. **What problems is Resolver solving and how is that benefiting you?** Enabling Security and HR Crossfunctional Collaboration. As well as an Intake Process for our employees to reach security. **Official Response from Allan Yue:** > Thank you for sharing your experience with Resolver. We're pleased to hear that our platform has enabled cross-functional collaboration for security and HR, as well as provided an intake process for your employees to reach security. We understand your concerns about the UI and reporting features, and we will work to address these areas for a better user experience. Your feedback is valuable to us as we strive to improve our product. ### 30. Resolver as a database **Rating:** 4.0/5.0 stars **Reviewed by:** Catherine B. | National Claims And Resolutions Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Resolver?** What i like most abotu Resolver is the capacity to hold all the required information on one platform. **What do you dislike about Resolver?** The downside of using Resolver is the current restrictions on uploading attachments and the format they show in **What problems is Resolver solving and how is that benefiting you?** Resolver made it possible for the information to be easily accessible for different parties as well as for pulling Reports and review processes. **Official Response from Allan Yue:** > We're glad to hear that you find Resolver's capacity to hold all required information on one platform to be valuable. ### 31. Very pleasant and helpful experience working with Resolver. **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff T. | Security Manager, Threat Management & Intelligence, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Resolver?** The most helpful thing about Resolver is the ability to cater to our company needs as we evolve. **What do you dislike about Resolver?** Sometimes there are limitations on what can be done. Also, sometimes the updating of the system may not be the most user friendly. **What problems is Resolver solving and how is that benefiting you?** Able to track metrics within my new business that previously were not being recorded. **Official Response from Allan Yue:** > Glad to hear that Resolver has been able to cater to your company's evolving needs and help track important metrics for your new business. We appreciate your feedback on the limitations and user-friendliness of the system. We are constantly working to improve our platform, and your input is valuable in that process. If you have any specific suggestions or encounter any issues in the future, please don't hesitate to let us know. ### 32. It has been a hands on experience to shape the application to align with the organizations needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Resolver?** The anonymous submission component which allows employees and guests to quickly report incidents or suspicious behaviors to vital to our operaions center. **What do you dislike about Resolver?** There is a high volume of configurable forms, object types, and fields listed in the environment that are not applicable. Some of these options (e.g. location) are listed several times, complicating the migration of information from work state to work state. **What problems is Resolver solving and how is that benefiting you?** Organization wide security incident reporting as well as physical security dispatch logging. **Official Response from Allan Yue:** > Thank you for sharing your experience with Resolver. We appreciate your positive feedback about the anonymous submission component and understand your frustration with the high volume of configurable forms and fields. We are committed to addressing these concerns and improving the user experience for our customers. ### 33. First Hand Review of Training option **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Resolver?** The customizability is very helpful but can be overwhelming. The training helps tremendously with breaking down the different functions you are able to use. **What do you dislike about Resolver?** It can be pricey but once you have the training completed and the site up and running, it can help your organization greatly. **What problems is Resolver solving and how is that benefiting you?** Transitioning from using a manual system of calculating and keeping track of records. This new Resolver system will allow us to house all data under one place. **Official Response from Allan Yue:** > Thank you for sharing your feedback. We're pleased to hear that the training has been beneficial in helping you navigate the different functions of Resolver. We believe the long-term benefits will be worth it for your organization. ### 34. Resolver has been good for our Company. **Rating:** 4.0/5.0 stars **Reviewed by:** Paul H. | Corporate Security, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Resolver?** The best part about Resolver has to be their customer support. They are extremely helpful and seem to always be available. **What do you dislike about Resolver?** As an admin the interface is difficult to deal with when I wasn't the one who on-boarded the program. **What problems is Resolver solving and how is that benefiting you?** Resolver helps to keep a record of the activity in our cases in a way that we can find common threat indicators. **Official Response from Allan Yue:** > We're glad to hear that you find our customer support helpful and available. We strive to provide excellent service to all our customers. ### 35. Resolver has been a great tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Resolver?** Resolver is a very customizable system with an abundance of information. **What do you dislike about Resolver?** The implementation process was a massive undertaking, especially with no control libraries pre-populated. The inconsistency in customer support, outside of a FCP, is frustrating at times as the consistency of having one contact who can help with all things Resolver would be preferred. **What problems is Resolver solving and how is that benefiting you?** Resolver has an abundance of information to keep departments aware of regulatory changes, details and requirements. The alert feature and monthly newsletters regarding regulatory updates has been a great tool. **Official Response from Allan Yue:** > It's great to hear that Resolver is helping you stay aware of regulatory changes and requirements with its alert feature and monthly newsletters. We're committed to continuously enhancing our platform to better serve your needs. ### 36. User Friendly Software; Prompt staff **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Resolver?** I like that the interface is user friendly and very easily customizable. Additionally, there is great customer support. **What do you dislike about Resolver?** There's only one option for integrated file transfers in the back end. **What problems is Resolver solving and how is that benefiting you?** Provides storage for investigation management and easy data management. **Official Response from Allan Yue:** > We're glad to hear that you find our interface user friendly and customizable. Our team works hard to provide prompt and helpful customer support. ### 37. GA Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Rich E. | Security Director, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Resolver?** Ease of data entry, eas of implementation and IR linking. **What do you dislike about Resolver?** Report formats and cusotmization, pulling data for an executive summary vs. a multiple page report that includes all sections **What problems is Resolver solving and how is that benefiting you?** Centralization of incident reports that spans operations in 17 states. **Official Response from Allan Yue:** > We appreciate your feedback on the report formats and customization. We are constantly working to improve our platform, and your input will help us prioritize our enhancements. ### 38. Very helpful support with quick response **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Resolver?** Support. Being able to get someone to help quickly. **What do you dislike about Resolver?** Complexity. The ability to do a lot of things is great, but there is a lot of work behind making changes to our environment **What problems is Resolver solving and how is that benefiting you?** Tracking Incidents and Activities and investigations **Official Response from Allan Yue:** > Thank you for your positive feedback on our support team's quick response. We understand that the complexity of our platform can be overwhelming at times, and we are continuously working to simplify processes for our users. We appreciate your input! ### 39. Resolver Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Resolver?** Ability to customize to customer environment for ease of entry. **What do you dislike about Resolver?** Steep learning curve that I don't think if fully addressed during implementation; not easy to customize reports. **What problems is Resolver solving and how is that benefiting you?** Currently Resolver is our repository of cases. Once we have more data entered hope to use for intelligence and trends. **Official Response from Allan Yue:** > We're glad to hear that you find Resolver customizable to your environment for ease of entry. We understand that the learning curve and report customization can be challenging, and we're continuously working to improve these areas. Thank you for sharing your feedback. ### 40. Positive Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Resolver?** It is realtively versatile product that we couls customize **What do you dislike about Resolver?** it is realtively easy to use. there is not much to complain about really. **What problems is Resolver solving and how is that benefiting you?** Mainly helped with the RCSA and risk assessments ### 41. Mature, highly configurable GRC solution **Rating:** 3.5/5.0 stars **Reviewed by:** David R. | Cyber security and IT auditor, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Resolver?** The support team at Resolver are excellent. The platform is immensely configurable. **What do you dislike about Resolver?** Due to the various ways in which the system can be used, it can have a steep learning curve. The licensing model was unnecessarily complex. **What problems is Resolver solving and how is that benefiting you?** Creating the GRC ecosystem and integration between compliance requirements and audit, and the overall IT Risk management program. **Official Response from Allan Yue:** > We're glad to hear that you find our support team excellent and our platform highly configurable. We understand that the complexity of the system can be challenging, and we are continuously working to improve user experience and simplify the licensing model. ### 42. Good experience using Resolver. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Resolver?** It is an easy to use and navigate platform. Resolver has a good customer services and enterprise solutions team which provided helpful guidance when we implemented the various Resolver platform. There are also different features within the platforms which are easily accessible and well structured. This definitely helped support our organization's risk management. **What do you dislike about Resolver?** No big pain points so far. Some modifications we would like to make (e.g. changes in risk calculations) may require back-end updates from the Resolver team as opposed to being able to do them ourselves. **What problems is Resolver solving and how is that benefiting you?** Resolver provides us with a centralised database where we can identify, document, and assess risks across the whole organization. It also allows us to track issues and actions to mitigating the risks and enhacing our internal controls. ### 43. User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** melissa G. | Q, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Resolver?** Resolver is very easy to use and navagiate. **What do you dislike about Resolver?** There are times when it is challenging to locate specific cases. I've also notice when you search a person and all their cases; you are not able to toggle back and forth. **Recommendations to others considering Resolver:** Alway Demo first and ensure it's customizable to your needs. **What problems is Resolver solving and how is that benefiting you?** We use Resolver to track and report all incidents and complaints within our Health Centers. It's easy to pull reports. However, data information is not always easy to locate. ### 44. Good product for Incident Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Resolver?** Can be customized exactly to the needs to the customer **What do you dislike about Resolver?** Can take a little bit of time for non experienced users to get used to it **What problems is Resolver solving and how is that benefiting you?** Resolver is solving the problem of documenting all activity which takes place at our locations which is required by regulatory authorities **Official Response from Allan Yue:** > Thank you for sharing your positive experience with Resolver. We appreciate your feedback about the learning curve for new users, and we are continuously working to improve our user experience and provide resources for training and support. ### 45. Excellent customer service and customization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Resolver?** The Resolver platform is extremely valuable for creating a customized investigations workflow. Our company has some really unique use cases, with multiple involved business units, and Resolver is making streamlining our process much easier. We are eliminating the use of spreadsheets and docs and moving all of that into Resolver. **What do you dislike about Resolver?** During implementation, our first customer support person was new to the company and was not really up for the challenge of creating all of the customizations we needed. This has been addressed and corrected. **What problems is Resolver solving and how is that benefiting you?** Before Resolver, we were using spreadsheets and docs to track investigations. We had no real ability to run metrics or see relationships between different investigations. Resolver has solved all of those problems. ### 46. Great Support **Rating:** 3.5/5.0 stars **Reviewed by:** Saul D. | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Resolver?** The onboarding of Resolver was great. Their project team was very engaging and supportive. While in production we have engaged Resolver for support and their team is great to work with and ensures we have a quick turn around on issues and other requests. **What do you dislike about Resolver?** Certain reporting features are lacking and exportation of assessments is not available. **What problems is Resolver solving and how is that benefiting you?** Where to create security risk assessments. ### 47. Resolver Review **Rating:** 3.5/5.0 stars **Reviewed by:** Emy M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Resolver?** It is easy to work through its windows explorer setup and view the control environment. For global companies, it is useful in setting up various countries. Resolver is a great controls repository, but does require the software updates be implemented. In our case, we did not implement them, and the tool did not have reporting capabilities for us. **What do you dislike about Resolver?** It did not have versatile reporting capability, and it required too many clicks to accomplish the review process for each individual control test. The global views and dashboard reporting were not useful in updating the control environment or accommodating changes in the business entity structure. **What problems is Resolver solving and how is that benefiting you?** Resolver is teh Company's SOX control environment repository for the past 12 years. It allows for global visibility of control effectiveness testing and related supporting workpapers. **Official Response from Allan Yue:** > Thanks for your review Emy. We're glad that we've been valuable for global visibility and control effectiveness testing. We continuously work to improve Resolver based on user feedback, so your comments are much appreciated and we'll pass along to the product team. ### 48. Resolver incident ticketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Resolver?** Easy to use, user friendly interface, provides essential functions we need in terms of incident response ticketing and management. **What do you dislike about Resolver?** 1. I suppose "communications" is to document ticket logs, who/when/what. Why is it a separate tab from the main tab? It used to be on one single page to display incident details and logs. I understand that you have"relationship graph" so you separate 3 into tabs. 2. Format changes after I paste an email to "communications", primarily line breaks disappear and a multiple lines email becomes one long line. 3. There's no drop down menu to choose from possible options on "incident type". I have to try different key words to see which one is the closest type when there's new type. 4. Users are confused by "incident summary" and "description" and some use them interchangeably. 5. No "print" function, so I have to print web page to produce evidence, especially have to print multiple pages because "communications" is separate tab. **What problems is Resolver solving and how is that benefiting you?** Incident response ticketing and management. Evident production/gathering. **Official Response from Allan Yue:** > Thanks for your review! We appreciate your positive feedback on Resolver's ease of use and functionality. Your insights on areas for improvement are valuable. Our team continuously works to enhance our product, and we'll consider your input for future updates. ### 49. Very likely to recommend Resolver. Great support! **Rating:** 4.0/5.0 stars **Reviewed by:** Darrin K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Resolver?** Their user support is fast, friendly and helpful. **What do you dislike about Resolver?** The Perspective platform has worked well for us and there's no need to switch over to the newer Core IM platform. **What problems is Resolver solving and how is that benefiting you?** Resolver typically helps us with our statistical gathering and reporting methods. ### 50. Resolver for Novartis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Resolver?** System Configuration System Performance Customer Support Ease of Use Number of Features **What do you dislike about Resolver?** Reporting Interface Reporting Capabilities Data Export User Interface Formatting **What problems is Resolver solving and how is that benefiting you?** Resolver Core is the case management system in Global Security (Novartis) Case recording, tracking, documentation, reporting ## Resolver Discussions - [Why Resolver Risk Assessment?](https://www.g2.com/discussions/why-resolver-risk-assessment) - 1 comment, 1 upvote - [Why Resolver Compliance Management?](https://www.g2.com/discussions/why-resolver-compliance-management) - 1 comment, 1 upvote - [What do you like most about Resolver for risk management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-resolver-for-risk-management-and-what-could-be-improved) - 1 comment - [View Resolver pricing details and edition comparison](https://www.g2.com/products/resolver/reviews?filters%5Bnps_score%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+16%3A47%3A33+-0500&secure%5Bsession_id%5D=fddf1d31-a63a-4a93-926c-06ffee70e345&secure%5Btoken%5D=844e14e12819a586ae2331425a04e7ad2848687019fef6607fb84476beb91af0&format=llm_user) ## Resolver Integrations - [Atlassian Advisory Services](https://www.g2.com/products/atlassian-advisory-services/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Box](https://www.g2.com/products/box/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SAS Risk Management](https://www.g2.com/products/sas-sas-risk-management/reviews) - [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews) - [Sharepoint Appforms](https://www.g2.com/products/sharepoint-appforms/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) ## Resolver Features **Additional Functionality** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - Compliance Management - Policy Management - Real-Time Reporting - Audit Trail - Assessment Management - HIPAA Compliant - Operational Risk Management - Document Storage - Enterprise Risk Management - Data Visualization - Configurable Workflow - Vendor Management - IT Risk Management - User Management - Issue Management - Internal Controls Management - AI Copilot - Environmental Compliance - Customizable Reports - Data Import/Export - Risk Management - API - Document Management - Risk Assessment - Activity Dashboard - Task Management - Audit Management - Generative AI - Governance - Corrective and Preventive Actions (CAPA) - Alerts/Notifications - FDA Compliance - Secure Data Storage - Approval Process Control - Version Control **Additional Functionality** - Compliance Management - Badge Management - AI Copilot - Event Logs - Alarm Management - Collaboration Tools - Customizable Forms - Employee Management - Generative AI - Historical Reporting - Workflow Management - Visitor Management - Occupancy Management - Audit Trail - Reporting & Statistics - Self Service Portal - Security Management - Task Scheduling - Video Capture - Real-Time Data - Location Tracking - Customizable Reports - Alerts/Notifications - Third-Party Integrations - Investigation Management - Data Import/Export - User Profiles - Activity Dashboard - Risk Assessment - Remote Access & Monitoring - Single Sign On - Attendance Tracking - Registration Management - Safety Incident Management - Real-Time Monitoring - API - Event Management - Audit Management - Visitor Tracking - Multi-Location - Authentication - Access Controls/Permissions **API** - API **Reporting & Statistics** - Reporting & Statistics **AI Copilot** - AI Copilot **Customizable Forms** - Customizable Forms **Third-Party Integrations** - Third-Party Integrations **Contact Management** - Contact Management **Workflow Management** - Workflow Management **Customizable Reports** - Customizable Reports **Activity Dashboard** - Activity Dashboard **Alerts/Notifications** - Alerts/Notifications **Data Import/Export** - Data Import/Export **Compliance Management** - Compliance Management **Document Management** - Document Management **Reminders** - Reminders **Mobile Access** - Mobile Access **Generative AI** - Generative AI **Case Management** - Case Management **Access Controls/Permissions** - Access Controls/Permissions **Data Visualization** - Data Visualization **Task Management** - Task Management **Configurable Workflow** - Configurable Workflow **Secure Data Storage** - Secure Data Storage **Audit Management** - Audit Management **Audit Trail** - Audit Trail **Search/Filter** - Search/Filter **Status Tracking** - Status Tracking **Evidence Management** - Evidence Management **Case Notes** - Case Notes **Multi-Location** - Multi-Location **Incident Management** - Incident Management **Inspection Management** - Inspection Management **Intake Management** - Intake Management **Corrective and Preventive Actions (CAPA)** - Corrective and Preventive Actions (CAPA) **Single Sign On** - Single Sign On **Risk Assessment** - Risk Assessment **Records Management** - Records Management **Subject Profiles** - Subject Profiles **Built-In Database** - Built-In Database **Data Management** - Data Management **eDiscovery** - eDiscovery **Case Management** - Intake - Assignment - Escalation **Risk Assessment** - Scoring - AI **Generative AI** - AI Text Summarization - AI Text Generation - Generative AI **Moderation - Content Moderation Tools** - Text Moderation - User Violation Enforcement - Audio Moderation - Image/Video Moderation **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Analytics** - Monitoring - Metrics - Compliance **Risk Control** - Reviews - Policies - Workflows **Platform - Content Moderation Tools** - Toxicity Detection - Custom AI Model - Analytics and Reporting - Dashboard - Customization **Workflows - Audit Management** - Audit Trail - Recommendations - Collaboration Tools - Integrations - Audit Planning **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation **Monitoring - IT Risk Management** - AI Monitoring **Business Resilience** - Business Continuity - Compliance Management - Incident Management - Policy Management **Additional Functionality** - HIPAA Compliant - Workflow Management - Secure Data Storage - Third-Party Integrations - Access Controls/Permissions - Consent Management - Data Mapping - Audit Management - API - Role-Based Permissions - Policy Management - Single Sign On - Risk Management - Search/Filter - Template Management - Multi-Language - Data Visualization - User Management - Monitoring - PIA/DPIA - Alerts/Notifications - Sensitive Data Identification - Self Service Portal - Archiving & Retention - Data Import/Export - Risk Assessment - Activity Dashboard - Document Management - PCI Compliance - Incident Management - Data Governance - Compliance Management - Customizable Templates - AI Copilot - Reporting & Statistics - Generative AI - Data Storage Management - File Management - Customizable Reports - Performance Metrics - Risk Analysis - Intrusion Detection System - Log Analysis - Security Auditing - Log Management - Reporting/Analytics - Risk Alerts - PCI Assessment - Vulnerability Scanning - Event Logs - File Integrity Monitoring - Exceptions Management - Data Synchronization - Compliance Tracking - Activity Monitoring - Audit Trail - Secure Login **Risk Management** - Risk Identification - Risk Classification - Risk Methodology - KRI (Key Risk Indicator) Monitoring - Real-Time Monitoring - KRI (Key Risk Indicator) Monitoring **Monitoring** - Vendor Performance - Notifications - Oversight **Documentation - Audit Management** - Customizable Forms - Checklists **Agentic AI - IT Risk Management** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Investigation Management** - Cross-system Integration - Proactive Assistance **Agentic AI - Content Moderation Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop **Reporting** - Templates - Centralized Data - 360 View **Reporting & Analytics - Audit Management** - Activity Dashboard - Audit Performance - Industry Compliance - ISO Compliance - Environmental Compliance - AML Compliance - Sarbanes-Oxley Compliance - KYC Compliance - FDA Compliance - OSHA Compliance - Real-Time Analytics **Generative AI** - AI Tasks **Additional Functionality** - Mobile Access - Corrective and Preventive Actions (CAPA) - Issue Management - Document Management - Role-Based Permissions - Activity Tracking - Document Storage - Reporting & Statistics - Task Management - Workflow Management - Status Tracking - Monitoring - Data Visualization - Approval Process Control - Forms Management - Change Management - Risk Alerts - Asset Tracking - AI Copilot - API - Risk Analysis - Policy Management - Incident Management - Real-Time Reporting - Real-Time Notifications - Alerts/Notifications - Security Auditing - Compliance Management - Risk Assessment - Real-Time Monitoring - Version Control - Archiving & Retention - Alerts/Escalation - Customizable Reports - Compliance Tracking - Access Controls/Permissions - Certification Tracking - Surveys & Feedback - Digital Signature - HIPAA Compliant - Reminders **Business Continuity Management** - Recovery Plans - Task Management - Assessment Management - IT Risk Management - Audit Management - Vendor Risk Management - Document Management - Incident Management - Compliance Management - Policy Management - Internal Controls Management - Reputational Risk Management - Forms Management - Operational Risk Management - Workflow Management - Exceptions Management - Issue Management - Vendor Management - Safety Management - Legal Risk Management **Agentic AI - Third Party & Supplier Risk Management** - Adaptive Learning - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Operational Risk Management** - Proactive Assistance **Additional Functionality** - Scenario Planning - Activity Tracking - Prioritization - Audit Trail - Risk Scoring - Approval Process Control - Customizable Reports - Predictive Analytics - AI Copilot - Alerts/Notifications - Dashboard - Data Visualization - Risk Reporting - Version Control - Risk Assessment - Reminders - Risk Analysis - Real-Time Reporting - Corrective and Preventive Actions (CAPA) - API **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility - Third-Party Integrations **Services** - Implementation - Training & Learning - Customer Support - Professional Services **Additional Functionality** - Predictive Analytics - Process Modeling & Designing - Configurable Workflow - Real-Time Reporting - AI Copilot - Forecasting - Risk Reporting - Reporting & Statistics - API - Business Continuity Exercising - Vulnerability/Threat Prioritization - Customizable Reports - Audit Trail - Risk Alerts - Risk Scoring - Access Controls/Permissions - Surveys & Feedback - Data Visualization - Document Storage - Heatmaps - Risk Assessment - Risk Analysis - Financial Risk Reporting - Approval Process Control - Dashboard - Root Cause Analysis - Activity Tracking - Business Process Control - Alerts/Notifications - Data Import/Export - Performance Metrics - Security Auditing - Dashboard Creation - Secure Data Storage - Scenario Planning - Prioritization - Version Control - Reminders - Corrective and Preventive Actions (CAPA) ## Top Resolver Alternatives - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,609 reviews) - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) - 4.6/5.0 (189 reviews) - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,131 reviews)