---
title: Resolver Reviews
meta_title: 'Resolver Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 179 reviews by the users' company size, role or industry
  to find out how Resolver works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 179
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---


# Resolver Reviews
**Vendor:** Resolver  
**Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 179
## About Resolver
Resolver, a Kroll Business, stands at the forefront of risk intelligence, safeguarding over $6.5 trillion in market cap for more than 1,000 global companies. Leveraging AI with deep human expertise, our innovative Risk Intelligence Platform provides comprehensive visibility into enterprise-wide risks, enabling prioritized, timely, and agile responses. Go beyond tracking and managing risk to transforming complex data into clear insights and highly effective mitigating actions. By harnessing our integrated capabilities, businesses of all sizes can reduce crises, recover swiftly, and emerge stronger — protecting their operations, brand, and bottom line. Discover how we're shaping a safer, more resilient world at Resolver.com. See Risk. Build Resilience.



## Resolver Pros & Cons
**What users like:**

- Users value the **ease of use** of Resolver, appreciating its simplicity in managing issues and audits effectively. (62 reviews)
- Users value the **customization options** of Resolver, tailoring it effectively to their unique incident reporting requirements. (41 reviews)
- Users highlight the **responsive customer support** of Resolver, which aids in effective problem-solving and integration assistance. (40 reviews)
- Users value the **structured approach** of Resolver, which enhances accountability and simplifies issue management and reporting. (40 reviews)
- Users appreciate the **structure and accountability** enforced by Resolver, enhancing audit and issue management processes effectively. (39 reviews)
- Users appreciate the **customizability** of Resolver, enabling it to meet diverse incident reporting needs effectively. (38 reviews)
- Efficiency (25 reviews)
- Reporting (23 reviews)
- Support (23 reviews)
- Intuitive (22 reviews)

**What users dislike:**

- Users find that the **complexity** of Resolver requires significant time and resources for proper implementation and training. (34 reviews)
- Users emphasize the need for **improvement in UI and guidance** , citing confusion and overwhelming features in Resolver. (26 reviews)
- Users note **limited features** in Resolver, particularly regarding bulk permissions and admin functionality, affecting usability. (21 reviews)
- Users struggle with a **steep learning curve** due to inadequate training and system limitations affecting overall usability. (20 reviews)
- Users find Resolver's **limited functionality** requires extensive configuration and may not meet immediate needs effectively. (20 reviews)
- Users find Resolver's features **limited** , lacking essential GRC tools and requiring significant report manipulation for accuracy. (18 reviews)
- Limited Customization (18 reviews)
- Not Intuitive (18 reviews)
- Complex Setup (17 reviews)
- Users find **difficult learning** curves in customizing Resolver, often feeling overwhelmed without prior IT experience. (17 reviews)

## Resolver Reviews
  ### 1. Outdated, needs overhaul, not intuitive and is cumbersome, too many pay ala carte options

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Resolver?**

The account management staff is highly professional and willing to work with you.  There is a large support network to assist with problems and issues on the platform and response time is fairly quick.  When an incident is completed, it’s easy to roll up the report.  Also, seems there is good data protection on the system.

**What do you dislike about Resolver?**

Resolver is the “cookie monster” and you have to continue to feed it data to get data back.  If you don't purchase the portal intake program there is a lot of time spent doing manual administrative labor.  Setting up formatting and running reports is non-intuitive, to the point that you have to put in support tickets that could take days to get completed.  The program seems far outdated compared to other platforms on the market.  Also, this is a classic program where additional capabilities are sold to the customer ala carte.  The data output is only as good as what is inputted.  There is no algorithm to capture data that might be missed, which is done manually, unless of course you purchase that capability separately, and even then it may not be captured.   I discovered recently that Resolver doesn't come with a standard intake portal that has to be purchased separately, along with various styles of reports in the dashboard program.  I was looking to run a global heat map for incidents, and of course that’s another ala carte capability.  

Areas where this program requires improvement:

Ease of setting up templates and data flowing through various other template;

linking incidents together automatically and not manually (you often have to remember the other incidents or do manual searches);

OCR without having to purchase additional ala carte functions; 

Reporting: one report I had to get assistance on to run could not total up recoveries and losses on the same form because that capability was not available (how is that possible in 2023?);

Thel ink analysis could be much better and more intuitive, if you don’t know how to run it, can be highly confusing (again this is manual, it’s not doing any special analysis other than what data you put in);

Putting together a special report is complicated, confusing, and cumbersome, again, non-intuitive;

Requires a lot of training to understand the platform;

Highly outdated.

There are much better user friendly options on the market, this would not be my first choice.  This platform has significantly increased administrative work in my program instead of reducing it, and due to the manual nature of data input, I often feel I’m missing data points that could be useful.  I believe there is a large support network for Resolver due to the program being difficult to set up and understand.

**What problems is Resolver solving and how is that benefiting you?**

Resolver causes more problems than solving them.  I spend lenghy times doing Resolver's work for it.  Too much adminsitrative work.

**Official Response from Allan Yue:**

> Thanks for taking the time to share your review.  We'll make sure that we will pass along your input to our product team but please feel free to reach out directly and we would be more than happy to help you.  We're always working on new features and improvements and your feedback is much appreciated.


## Resolver Discussions
  - [Why Resolver Risk Assessment?](https://www.g2.com/discussions/why-resolver-risk-assessment) - 1 comment, 1 upvote
  - [Why Resolver Compliance Management?](https://www.g2.com/discussions/why-resolver-compliance-management) - 1 comment, 1 upvote
  - [What do you like most about Resolver for risk management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-resolver-for-risk-management-and-what-could-be-improved) - 1 comment

- [View Resolver pricing details and edition comparison](https://www.g2.com/products/resolver/reviews?filters%5Bnps_score%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-07+16%3A18%3A02+-0500&secure%5Bsession_id%5D=90005a00-66f6-4e5d-aa33-057399c34791&secure%5Btoken%5D=e7c44e42025a22130d9725c64f190a97e82e81377dc5f465ad65073aeb9ca1c0&format=llm_user)
## Resolver Integrations
  - [Atlassian Advisory Services](https://www.g2.com/products/atlassian-advisory-services/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [SAS Risk Management](https://www.g2.com/products/sas-sas-risk-management/reviews)
  - [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews)
  - [Sharepoint Appforms](https://www.g2.com/products/sharepoint-appforms/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews)

## Resolver Features
**Additional Functionality**
- Incident Management
- Real-Time Monitoring
- Evidence Management
- Risk Alerts
- Reporting & Statistics
- Third-Party Integrations
- Workflow Management
- Risk Analysis
- Sarbanes-Oxley Compliance
- Single Sign On
- Compliance Management
- Policy Management
- Real-Time Reporting
- Audit Trail
- Assessment Management
- HIPAA Compliant
- Operational Risk Management
- Document Storage
- Enterprise Risk Management
- Data Visualization
- Configurable Workflow
- Vendor Management
- IT Risk Management
- User Management
- Issue Management
- Internal Controls Management
- AI Copilot
- Environmental Compliance
- Customizable Reports
- Data Import/Export
- Risk Management
- API
- Document Management
- Risk Assessment
- Activity Dashboard
- Task Management
- Audit Management
- Generative AI
- Governance
- Corrective and Preventive Actions (CAPA)
- Alerts/Notifications
- FDA Compliance
- Secure Data Storage
- Approval Process Control
- Version Control

**Additional Functionality**
- Compliance Management
- Badge Management
- AI Copilot
- Event Logs
- Alarm Management
- Collaboration Tools
- Customizable Forms
- Employee Management
- Generative AI
- Historical Reporting
- Workflow Management
- Visitor Management
- Occupancy Management
- Audit Trail
- Reporting & Statistics
- Self Service Portal
- Security Management
- Task Scheduling
- Video Capture
- Real-Time Data
- Location Tracking
- Customizable Reports
- Alerts/Notifications
- Third-Party Integrations
- Investigation Management
- Data Import/Export
- User Profiles
- Activity Dashboard
- Risk Assessment
- Remote Access & Monitoring
- Single Sign On
- Attendance Tracking
- Registration Management
- Safety Incident Management
- Real-Time Monitoring
- API
- Event Management
- Audit Management
- Visitor Tracking
- Multi-Location
- Authentication
- Access Controls/Permissions

**API**
- API

**Reporting & Statistics**
- Reporting & Statistics

**AI Copilot**
- AI Copilot

**Customizable Forms**
- Customizable Forms

**Third-Party Integrations**
- Third-Party Integrations

**Contact Management**
- Contact Management

**Workflow Management**
- Workflow Management

**Customizable Reports**
- Customizable Reports

**Activity Dashboard**
- Activity Dashboard

**Alerts/Notifications**
- Alerts/Notifications

**Data Import/Export**
- Data Import/Export

**Compliance Management**
- Compliance Management

**Document Management**
- Document Management

**Reminders**
- Reminders

**Mobile Access**
- Mobile Access

**Generative AI**
- Generative AI

**Case Management**
- Case Management

**Access Controls/Permissions**
- Access Controls/Permissions

**Data Visualization**
- Data Visualization

**Task Management**
- Task Management

**Configurable Workflow**
- Configurable Workflow

**Secure Data Storage**
- Secure Data Storage

**Audit Management**
- Audit Management

**Audit Trail**
- Audit Trail

**Search/Filter**
- Search/Filter

**Status Tracking**
- Status Tracking

**Evidence Management**
- Evidence Management

**Case Notes**
- Case Notes

**Multi-Location**
- Multi-Location

**Incident Management**
- Incident Management

**Inspection Management**
- Inspection Management

**Intake Management**
- Intake Management

**Corrective and Preventive Actions (CAPA)**
- Corrective and Preventive Actions (CAPA)

**Single Sign On**
- Single Sign On

**Risk Assessment**
- Risk Assessment

**Records Management**
- Records Management

**Subject Profiles**
- Subject Profiles

**Built-In Database**
- Built-In Database

**Data Management**
- Data Management

**eDiscovery**
- eDiscovery

**Case Management**
- Intake
- Assignment
- Escalation

**Risk Assessment**
- Scoring
- AI

**Generative AI**
- AI Text Summarization
- AI Text Generation
- Generative AI

**Moderation - Content Moderation Tools**
- Text Moderation
- User Violation Enforcement
- Audio Moderation
- Image/Video Moderation

**Operational Risk Management**
- Operational Risk Methodology
- Operational Risk Classification
- Operational Risk Identification

**Analytics**
- Monitoring
- Metrics
- Compliance

**Risk Control**
- Reviews
- Policies
- Workflows

**Platform - Content Moderation Tools**
- Toxicity Detection
- Custom AI Model
- Analytics and Reporting
- Dashboard
- Customization

**Workflows - Audit Management**
- Audit Trail
- Recommendations
- Collaboration Tools
- Integrations
- Audit Planning

**Generative AI - Security Compliance**
- Predictive Risk
- Automated Documentation

**Monitoring - IT Risk Management**
- AI Monitoring

**Business Resilience**
- Business Continuity
- Compliance Management
- Incident Management
- Policy Management

**Additional Functionality**
- HIPAA Compliant
- Workflow Management
- Secure Data Storage
- Third-Party Integrations
- Access Controls/Permissions
- Consent Management
- Data Mapping
- Audit Management
- API
- Role-Based Permissions
- Policy Management
- Single Sign On
- Risk Management
- Search/Filter
- Template Management
- Multi-Language
- Data Visualization
- User Management
- Monitoring
- PIA/DPIA
- Alerts/Notifications
- Sensitive Data Identification
- Self Service Portal
- Archiving & Retention
- Data Import/Export
- Risk Assessment
- Activity Dashboard
- Document Management
- PCI Compliance
- Incident Management
- Data Governance
- Compliance Management
- Customizable Templates
- AI Copilot
- Reporting & Statistics
- Generative AI
- Data Storage Management
- File Management
- Customizable Reports
- Performance Metrics
- Risk Analysis
- Intrusion Detection System
- Log Analysis
- Security Auditing
- Log Management
- Reporting/Analytics
- Risk Alerts
- PCI Assessment
- Vulnerability Scanning
- Event Logs
- File Integrity Monitoring
- Exceptions Management
- Data Synchronization
- Compliance Tracking
- Activity Monitoring
- Audit Trail
- Secure Login

**Risk Management**
- Risk Identification
- Risk Classification
- Risk Methodology
- KRI (Key Risk Indicator) Monitoring
- Real-Time Monitoring
- KRI (Key Risk Indicator) Monitoring

**Monitoring**
- Vendor Performance
- Notifications
- Oversight

**Documentation - Audit Management**
- Customizable Forms
- Checklists

**Agentic AI - IT Risk Management**
- Autonomous Task Execution
- Multi-step Planning

**Agentic AI - Investigation Management**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Content Moderation Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop

**Reporting**
- Templates
- Centralized Data
- 360 View

**Reporting & Analytics - Audit Management**
- Activity Dashboard
- Audit Performance
- Industry Compliance
- ISO Compliance
- Environmental Compliance
- AML Compliance
- Sarbanes-Oxley Compliance
- KYC Compliance
- FDA Compliance
- OSHA Compliance
- Real-Time Analytics

**Generative AI**
- AI Tasks

**Additional Functionality**
- Mobile Access
- Corrective and Preventive Actions (CAPA)
- Issue Management
- Document Management
- Role-Based Permissions
- Activity Tracking
- Document Storage
- Reporting & Statistics
- Task Management
- Workflow Management
- Status Tracking
- Monitoring
- Data Visualization
- Approval Process Control
- Forms Management
- Change Management
- Risk Alerts
- Asset Tracking
- AI Copilot
- API
- Risk Analysis
- Policy Management
- Incident Management
- Real-Time Reporting
- Real-Time Notifications
- Alerts/Notifications
- Security Auditing
- Compliance Management
- Risk Assessment
- Real-Time Monitoring
- Version Control
- Archiving & Retention
- Alerts/Escalation
- Customizable Reports
- Compliance Tracking
- Access Controls/Permissions
- Certification Tracking
- Surveys & Feedback
- Digital Signature
- HIPAA Compliant
- Reminders

**Business Continuity Management**
- Recovery Plans
- Task Management
- Assessment Management
- IT Risk Management
- Audit Management
- Vendor Risk Management
- Document Management
- Incident Management
- Compliance Management
- Policy Management
- Internal Controls Management
- Reputational Risk Management
- Forms Management
- Operational Risk Management
- Workflow Management
- Exceptions Management
- Issue Management
- Vendor Management
- Safety Management
- Legal Risk Management

**Agentic AI - Third Party & Supplier Risk Management**
- Adaptive Learning
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Operational Risk Management**
- Proactive Assistance

**Additional Functionality**
- Scenario Planning
- Activity Tracking
- Prioritization
- Audit Trail
- Risk Scoring
- Approval Process Control
- Customizable Reports
- Predictive Analytics
- AI Copilot
- Alerts/Notifications
- Dashboard
- Data Visualization
- Risk Reporting
- Version Control
- Risk Assessment
- Reminders
- Risk Analysis
- Real-Time Reporting
- Corrective and Preventive Actions (CAPA)
- API

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility
- Third-Party Integrations

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

**Additional Functionality**
- Predictive Analytics
- Process Modeling & Designing
- Configurable Workflow
- Real-Time Reporting
- AI Copilot
- Forecasting
- Risk Reporting
- Reporting & Statistics
- API
- Business Continuity Exercising
- Vulnerability/Threat Prioritization
- Customizable Reports
- Audit Trail
- Risk Alerts
- Risk Scoring
- Access Controls/Permissions
- Surveys & Feedback
- Data Visualization
- Document Storage
- Heatmaps
- Risk Assessment
- Risk Analysis
- Financial Risk Reporting
- Approval Process Control
- Dashboard
- Root Cause Analysis
- Activity Tracking
- Business Process Control
- Alerts/Notifications
- Data Import/Export
- Performance Metrics
- Security Auditing
- Dashboard Creation
- Secure Data Storage
- Scenario Planning
- Prioritization
- Version Control
- Reminders
- Corrective and Preventive Actions (CAPA)

## Top Resolver Alternatives
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