SHRIKANT P.
SP
SHRIKANT P.
Manager, Premium Account Receivable
Enterprise (> 1000 emp.)
"Best company ever "
5/5
What do you like best about Resolve?

I have had the best Experience with this company Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Working from home options may vary depending on the department to department Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"Excellent"
5/5
What do you like best about Resolve?

Everything is excellent . All features are very nice Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Nothing to dislike in this product. I say it's very good in all respect . Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Feedback"
4.5/5
What do you like best about Resolve?

Escalation pattern is very important in operation tracking and investigation.the feedback tracking helps to see that at any points in Time issue is attended by someone who can handle or who cannot or Incase Some one forget Review collected by and hosted on G2.com.

What do you dislike about Resolve?

You have to key in every word even when You has reported same thing on that system before.the database should be predictive of same history Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"The system doesn't fully meet our needs"
3/5
What do you like best about Resolve?

I like how easy it is to search for an issue. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Incident tickets don't have all of the fields needed to fully document the issue other than free form text Review collected by and hosted on G2.com.

Verified User in Government Relations
UG
Verified User in Government Relations
Small-Business (50 or fewer emp.)
"Lower the risk"
4/5
What do you like best about Resolve?

Best part I most like is all my need comes in one window. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

I don't think so is there anything I remember which I dislike Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"great incident management "
5/5
What do you like best about Resolve?

it is a best toll for security teams

workflows built in are great aid

Review collected by and hosted on G2.com.

What do you dislike about Resolve?

UI can be more great

integration with social media may be plus Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"nice experience "
4/5
What do you like best about Resolve?

nice experience i like ussing the app, it has various options and wide usages Review collected by and hosted on G2.com.

What do you dislike about Resolve?

it is somewhat slow responding app, when compare to other application Review collected by and hosted on G2.com.