Verified User in Telecommunications
ET
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Happy customer of Resolve"
5/5
What do you like best about Resolve?

What I like best about Resolve as an organization is the willingness of the Resolve representatives to help out. They always have a "can-do" mentality in assisting us with our automation challenges at Liberty Global. This positive mentality is on top of their potent workflow automation product. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

In general, it is cumbersome to automate complicated use-cases, especially where many organizational departments are involved. This is no different for Resolve Automation than it is for any similar automation product. The newly launched automation library helps in showcasing standardized automations which have re-use potential. The applicable ones require adapting to the organization-specific use-case situation. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Looked promising but failed to deliver."
3.5/5
What do you like best about Resolve?

Multilingual support and varied connectivity options were the main features liked in resolve. It was easy to deploy on any system. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Resolve was not accepted widely by the customers due to the high license fees and infra. The customer didn't want to incur to high infra cost for an automation tool Review collected by and hosted on G2.com.

PG
Prateek Kumar G.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Good Workflow Automation tool with tons of integration but needs improvement on the stability & DR"
3.5/5
What do you like best about Resolve?

Great sets of integration available along with ease of developing complex workflows. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

It's stability & no DR architecture is a minus for us. Hope vendor addresses it in the further releases. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Resolve application and support very helpful."
5/5
What do you like best about Resolve?

The automation model is the most helpful tool. being about to drag and drop a flow to start the automation processes is really helps get things going. Upside if using resolve is having the ability to use different types of programs/code in same tool and the ability marry these program together Review collected by and hosted on G2.com.

What do you dislike about Resolve?

The least helpful part seems to ability to search inside the worksheets for specific error or issues on specific action task results.

Down size to using Resolve is need some understanding of groovy to really get use out of action task. Programs like Ansible convert you actions into needed code. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"RESOLVE CUSTOMER REVIEW-G2"
5/5
What do you like best about Resolve?

Highly professional engagement with customers- commitment fulfillment, proactiveness and the cutting edge the Resolve solution brings in. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Nothing specific- i would say i dislike. Review collected by and hosted on G2.com.

mary n.
MN
mary n.
ICT Manager
Mid-Market (51-1000 emp.)
"A Platform that automates across your IT ecosystem and intergrates with existing IT solutions."
5/5
What do you like best about Resolve?

I like how this system interacts and intergrates with the user by allowing one to focus his/her attention on critical thinking and tough decision making,while letting the system handle the repetetive stuff. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

i bear no dislike to this system,only that sometimes the system tends to run slower. Review collected by and hosted on G2.com.

Emmy S.
ES
Emmy S.
ICT Manager
Mid-Market (51-1000 emp.)
"Priority_based system software for data storage and protection."
5/5
What do you like best about Resolve?

I like the way this software helps in security and accuracy in collection, management and investigations on any bteaches to ethical standards. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

So far this software is yet to show any wanting drawback since we started using it. However I feel it may be a bit costly to small organizations. Review collected by and hosted on G2.com.

Lydia N.
LN
Lydia N.
IT Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"My insight assurance and views concerning Resolve systems. "
4.5/5
What do you like best about Resolve?

With this easy to use system one is able to turn simple task to complex processes. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

This software as far as am concerned works effectively in my organization hence no dislikes for it, we love how work. Review collected by and hosted on G2.com.

Anthony M.
AM
Anthony M.
ICT manager
Mid-Market (51-1000 emp.)
"Best software for network security and IT solutions."
5/5
What do you like best about Resolve?

I like the way this software is modified to provide human guided automatons to technical teams. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

This software is only ideal for IT engineers and technical team. Review collected by and hosted on G2.com.

Elizabeth M.
EM
Elizabeth M.
IT Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"How we integrated and improved our IT with Resolve systems. "
5/5
What do you like best about Resolve?

This software allows the transformation of simple tasks to complex processes hence improving IT. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

So far we have no dislikes for this software it delivers quality work. Review collected by and hosted on G2.com.