ResNexus Reviews & Product Details

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The Grid is very well designed and easy to keep track of reservations. Good price point. No long term contracts. ResNexus can be used for a simple small business function or as a more complex hotel management software. Review collected by and hosted on G2.com.

What do you dislike?

The new widget is too simple looking. If it had more detail I would implement it on our website. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very professional reservation software. Easy to setup, learn and use. The reports tool is very useful for making business decisions. There is a new feature that transforms the ResNexus software into a channel manager in addition to just a direct booking engine. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

increased online reservations due to a professional booking engine that links easily to our own website. The Reports tool is very useful for making business decisions. Review collected by and hosted on G2.com.

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ResNexus Overview

What is ResNexus?

Reservation Nexus is an all-in-one seamless reservation system and property management system for Bed and Breakfasts, Inns, RV Parks, and much more. Founded in 2003 and launched in 2005 for the the bed and breakfast lodging industry, ResNexus has quickly become an innovative leader and source of inspiration for reservation software worldwide. ResNexus is proud to offer a seamless, cloud based, all-in-one system to help your business thrive. This includes a Front/Back Desk system, a beautiful personlized website - with an integrated booking engine - and a variety of options for your channel managing needs. To strengthen your business presence, we further offer automated marketing, customizable automatic revenue managegment, Smart Minimum Nights, and much much more!

ResNexus Details
Website
Languages Supported
English
Product Description

ResNexus is professional grade property management software for any business operating a reservation system. If you rent, lease or schedule business assets, ResNexus can help you run your business effectively.


Seller Details
Seller
Convoyant
Company Website
HQ Location
Salem, UT
Twitter
@ResNexus
100 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
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ResNexus Screenshots

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ResNexus Reviews

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Communications Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's extremely easy-to-use and has a lot of extra features compared to other property-management software out there. Additionally, they're always making updates. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes, there's minor glitches and bugs. ResNexus is very responsive to inquiries though which is a positive and things can get fixed quick. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I'd recommend to anyone looking to rent out their B&B or vacation property. ResNexus will allow you to keep all your customers' info in one database, and will allow you to track payments etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our office has a lot of investors/landlords and we use ResNexus as a way to rent out our multiple properties. It allows all of our information to be tracked easily within the software. We did discontinue our usage though as we had to move to a company-wide internal program. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The ease of use has been super helpful and time saving for our clients.

We have helped our clients use this tool to keep there day to day processes organized and inline.

This tool allows our clients to keep track of available rooms, upsell customers and gives us the right amount of reporting we need to show them. Review collected by and hosted on G2.com.

What do you dislike?

If you aren't familiar with technical work this could be a little challenge to set up but there are plenty of resources out there to help you do so. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This tool will help revolutionize your process when it comes to helping your rental property clients out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This tool has allowed our clients to comfortably manage their hotels and rentals with ease

Having a detail report every month has allowed us to adjust and optimize anything needed to give our clients the best result. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Mobile convenience. I like that I can be grocery shopping, receive a call, and book a cabin just like that! The ease of sending the paid receipts when I receive a check in the mail, or an email directing to withdraw some additional funds from their credit card toward the wedding. Review collected by and hosted on G2.com.

What do you dislike?

Lately, the attached contract that is suppose to accompany payment or confirmation is not the correct one and Micah can't seem to get it fixed. We have a venue that rents out spaces by day as well as overnight cabins. Wish there was a way to create and assign the cleaning schedule for day at a time use when there might be another event that night.

When I write a personal comment in the confirmation or payment section, then switch to check something additional, and come back, the comment is erased.

When I cut them a check back for the refundable security deposit, I'd like to be able to tick off a box saying our company wrote the check instead of going into the system and adding our business as one of the payers. Often I just let it show negative amount owed, and the check number paid, but it still doesn't let us use our business name. Only their names to choose from. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use the printout reports to show to the accountant, or give them access to look at your reports. Answers so many of the accountant's questions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

People can book directly on their own late at not "off business" hours. Convenient to collect more reservations when they can book on their own. Review collected by and hosted on G2.com.

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Senior property accountant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It able to generate excel report. Easy access, invoice search Review collected by and hosted on G2.com.

What do you dislike?

Not able to view invoice i just selected. Not able to catch duplicate invoices Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Recovery. Search invoices Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Willingness to help by res nexus staff as well as the constant help given Review collected by and hosted on G2.com.

What do you dislike?

Constant updates to website, updates are okay but not so often Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have not Into problem Review collected by and hosted on G2.com.

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Owner
Hospitality
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The seamless process that my customer finds to reserve with us. Review collected by and hosted on G2.com.

What do you dislike?

Only one thing. If we have a return customer, and they have previously filled out a request in the Special Field, that remark shows up for future bookings. For example, "Using our Gift Certificate for this stay". That is good information for the booking they mean it for, but this remark will come up again in future bookings. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want confidence in your reservation system, ResNexus will absolutely provide that. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have full confidence that reservations are being conveyed to us. We also have full confidence that double bookings will never happen. Review collected by and hosted on G2.com.

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AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The grid view is by far the easier way we have found to simplify our booking process Review collected by and hosted on G2.com.

What do you dislike?

The reports are not nearly where we need them to be Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ease of booking for all employee to understand and access Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

allowed for streamlining our entire business flow, methods of obtaining data. Review collected by and hosted on G2.com.

What do you dislike?

time consuming and meticulous steps to perfect the flow, although still worth the effort. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

scheduling for calendars, managing reservations. Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Support team is 24/7. Ease of use and training make onboarding seemless! Review collected by and hosted on G2.com.

What do you dislike?

Nothing really--I hardly get to all the features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Scheduling and waitlist, report analysis helps with forcasting and budgets Review collected by and hosted on G2.com.

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AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that ResNexus is easy to use and has great marketing tools to help upsell more ammenities for the guest experience.

Support is always very helpful and patient in resolving any programming issues. Review collected by and hosted on G2.com.

What do you dislike?

Would like to see the side bar fixed for specials and packages to be date driven when guests are booking online. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I have done recommendations Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

online direct bookings using gds Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Their customer service/support is terrific. Review collected by and hosted on G2.com.

What do you dislike?

Updating room rates is too time consuming. Front end is not intuitive to guests seeking to reserve a room. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Guests can make reservations on line freeing us up to handle other aspects of business. Review collected by and hosted on G2.com.

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