GE

Gordon E.

Data Governance Associate Director

Mid-Market (51-1000 emp.)

6/14/2021

"Solid Platform - Great support"

5/5

What do you like best about Resi?

The system is robust with a large number of advanced features. Tech support is solid and has been able to help us out of a jam on numerous occasions. Review collected by and hosted on G2.com.

What do you dislike about Resi?

Pricing can be confusing. Bbilling is hard to navigate as I don't believe they have a portal for that last I checked. Review collected by and hosted on G2.com.

DH

David H.

Assistant Pastor

Small-Business (50 or fewer emp.)

2/11/2021

"The Most Reliable Service You Will Find"

5/5

What do you like best about Resi?

It’s reliable. Our church is in an area where our internet connection can be a bit spotty. Despite having internet issues occur, even during a live stream, we’ve never had our live stream drop signal. I use a lot of technical products and almost all of them have either a steep learning curve or a lot of issues that constantly need resolved. Not with Resi. It’s one product I’ve never had an issue with. Review collected by and hosted on G2.com.

What do you dislike about Resi?

None. Cost is a little higher than others but you get what you pay for. Review collected by and hosted on G2.com.

CL

Curtis L.

Technical Director

2/10/2021

"Your Streams will never fail!"

5/5

What do you like best about Resi?

The best part about Resi is definitely the support. There are tons of great products and solutions, but Resi is something else entirely. It's a product and service all bundled in one. Resi has supported during the most critical times and they always respond so quickly. When you are streaming and something goes wrong, you need help in seconds. Resi is a company that can meet that need. Review collected by and hosted on G2.com.

What do you dislike about Resi?

Nothing at all! I wish there were some more alternate streaming options such as pushing it to Vimeo, but they cover the 2 major platforms of Youtube and Facebook. Review collected by and hosted on G2.com.

What problems is Resi solving and how is that benefiting you?

There are no problems. The major benefits were being able to embed our streams, social media push, simulated lives, automated scheduling, back up of our stream recordings, and the best support possible.

We live in the age of customer service. Successful companies like Amazon did so well not because of their service offerings but because of their customer service and willingness to make things right. Resi goes above and beyond in every aspect. Review collected by and hosted on G2.com.

JE

Josue E.

Production Director

Small-Business (50 or fewer emp.)

2/11/2021

"Resi is a game changer"

5/5

What do you like best about Resi?

The simple but super robust software and hardware. Hands down the best quality streaming I’ve worked with Ever. Review collected by and hosted on G2.com.

What do you dislike about Resi?

There is very little if anything I don’t like. The ability to upload a video was complicated at first but I felt that the team at resi understood that and have since then made it much easier. Review collected by and hosted on G2.com.

Recommendations to others considering Resi:

What are you waiting for? Do it. Review collected by and hosted on G2.com.

What problems is Resi solving and how is that benefiting you?

Work flow in a high pases environment.

It has been a load of shoulders not having to baby sit a live stream. Resi has let us focus on our team and congratulation and not a pice of software that may or may not do it’s job. Review collected by and hosted on G2.com.

CH

Collin H.

Production Coordinator

Mid-Market (51-1000 emp.)

2/11/2021

"The Cream of the Crop"

5/5

What do you like best about Resi?

The service is stable and reliable I have never had an issue with a stream. There customer service is also second to none. Always quick to respond . Review collected by and hosted on G2.com.

What do you dislike about Resi?

There Analytics only track views on their embed player and not social media platforms. Review collected by and hosted on G2.com.

Recommendations to others considering Resi:

I would highly recommend Resi. They walk you through every step of the way. Review collected by and hosted on G2.com.

What problems is Resi solving and how is that benefiting you?

We used Resi prior to the Covid pandemic when church's need to close there doors. But the wide range of streaming products allowed us to pivot and get our content to our social and web platform on-top of our multiple on site decoders Review collected by and hosted on G2.com.

JC

Jose C.

Global Production Manager

Small-Business (50 or fewer emp.)

3/12/2021

"Best decision we took."

5/5

What do you like best about Resi?

I really like feeling safe on the fact that everything will flow as it should. Review collected by and hosted on G2.com.

What do you dislike about Resi?

No negative aspects so far. So far, so good. Review collected by and hosted on G2.com.

Recommendations to others considering Resi:

Just make sure you are running a confident system. Resi won't fail, just make sure you are working on reliable equipment on the rest of the production. Review collected by and hosted on G2.com.

What problems is Resi solving and how is that benefiting you?

We reduced our encoders from two (each one with mouse, keyboard and monitor) to a single small Ray Encoder. At the same time internet inestability is no longer a problem. Review collected by and hosted on G2.com.

AG

Adam G.

AV Director

Small-Business (50 or fewer emp.)

2/14/2021

"The BEST customer support!"

5/5

What do you like best about Resi?

I love how prompt and thorough the Resi support staff is. Every time I've had a question or needed to make a change they've been fast and I truly believe they care. Review collected by and hosted on G2.com.

What do you dislike about Resi?

Seriously? I can't think of anything at the moment.... Review collected by and hosted on G2.com.

Recommendations to others considering Resi:

I would advise you shop around, be informed... but also don't waste too much of your time. I've used several different services in the past. This is the most complete and user friendly system available. Review collected by and hosted on G2.com.

What problems is Resi solving and how is that benefiting you?

We struggled to have a consistent quality stream to our multisite church. This is exactly that! Review collected by and hosted on G2.com.

MB

Michael B.

Productions & Digital Media Director

Small-Business (50 or fewer emp.)

2/10/2021

"You Pay For What You Get!"

5/5

What do you like best about Resi?

Easy to use the online platform, you can count on the customer service and the product each time you use it. Review collected by and hosted on G2.com.

What do you dislike about Resi?

Some more details on past events, like TRT.

An App for account users to manage.

You can't chat from the online platform to Facebook and Youtube Review collected by and hosted on G2.com.

Recommendations to others considering Resi:

Make the investment now and you'll never look back. Each time you use Resi you feel and know that your product information is going to be delivered to those that are watching. Review collected by and hosted on G2.com.

What problems is Resi solving and how is that benefiting you?

The lack of buffering and having to manage multi-streaming sites. Review collected by and hosted on G2.com.

NW

Nate W.

Creative Arts Pastor

Small-Business (50 or fewer emp.)

2/11/2021

"Resi is Rock-star Platform for your Live Streaming Needs"

5/5

What do you like best about Resi?

Great customer service and support, steady and reliable HD streaming, simple and intuitive platform for both professional and volunteer use, as well as continued support for social media platforms. Also additional features being added regularly. All done with excellence and a commitment to their customers/churches first. Review collected by and hosted on G2.com.

What do you dislike about Resi?

Nothing to dislike for the most part. The 2-minute window, which provides their stream integrity, is not a dislike but it is something you have to be creative with if you are wanting no delay. Review collected by and hosted on G2.com.

DH

Drew H.

Communication Team Coordinator

2/11/2021

"Stop wasting time with other providers."

5/5

What do you like best about Resi?

Resi has been amazing! They company we used before was unreliable and frustrating. I was always worried that something was going to stop working every time we went live. With Resi, I have not had to worry since day one. I realized about three weeks in than I was actually worshipping on a Sunday morning instead of running around trying to fix issues. Review collected by and hosted on G2.com.

What do you dislike about Resi?

So far I have not run into anything I dislike about Resi! And if their excellent customer service is any hint to the future, I don’t think I’ll be able to find anything I can honestly dislike. Review collected by and hosted on G2.com.