PT

Peter T.

Co-founder and COO

Photography

Small-Business (50 or fewer emp.)

9/4/2018

"I highly reommend Reseller ratings"

5/5

What do you like best about ResellerRatings?

Easy implementation, easy set up and a great support staff. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

Nothing to dislike, the service runs on autopilot once set up. Review collected by and hosted on G2.com.

Recommendations to others considering ResellerRatings:

You won't be disappointed! Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

We needed to reverse the optics and negative reputation in google search of a business we acquired. Reseller Ratings helped us do that, by contacting our customers 10 days after our product was shipped to them we gained credibility in a few short weeks. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

9/10/2018

"Fits our needs"

4/5

What do you like best about ResellerRatings?

Fits our needs plus the cost is reasonable. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

Nothing to dislike. The rep was friendly and their support team helped us through the integration process. Review collected by and hosted on G2.com.

Recommendations to others considering ResellerRatings:

Consider your needs. There a many "ratings" companies out there. Fine the one that fits your needs. For us it was ResellerRatings. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

People likes to see ratings. They see that as authentic review of the company/product. Review collected by and hosted on G2.com.

AC

Verified User in Computer Hardware

Small-Business (50 or fewer emp.)

9/11/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Decent review site"

4.5/5

What do you like best about ResellerRatings?

RR allows for a high volume reviews to maximize reputation and SEO. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

There needs to be a few more policies in place to invalidate certain reviews. Review collected by and hosted on G2.com.

Recommendations to others considering ResellerRatings:

Make sure you have staff to monitor the reviews. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

High volume of reviews to build brand reputation. The biggest benefit is peace of mind knowing that customers won't get discouraged if they see our rating. Review collected by and hosted on G2.com.

UA

Verified User in Automotive

Small-Business (50 or fewer emp.)

9/11/2018

"Reseller Ratings"

3.5/5

What do you like best about ResellerRatings?

Brand reviews are great, being able to respond to the reviews is fantastic to manage customer service experience. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

Seems to have a high turn over rate, we have gone through many account managers. Integration is kind of sketchy and randomly breaks. Review collected by and hosted on G2.com.

AF

Verified User in Fine Art

Mid-Market (51-1000 emp.)

9/18/2018

"Customer Experience for the Win"

5/5

What do you like best about ResellerRatings?

It's amazing that we are able to collect and act on feedback from our customers on a daily basis Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

I, personally, have no dislikes but I should mention that our Social team is primarily the ones engaging customers through Reseller. I help them facilitate changes within the company through the feedback they share with me. Review collected by and hosted on G2.com.

CD

Carson D.

Small-Business (50 or fewer emp.)

9/13/2018

"A great solution for your customer review needs."

3.5/5

What do you like best about ResellerRatings?

Easy to work with and easy to integrate into a business plan. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

Must use their email software for follow up emails. Doesn't play well with other formats. Review collected by and hosted on G2.com.

AH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

9/18/2018

"Customer Outreach for reviews has been a success"

4.5/5

What do you like best about ResellerRatings?

integration was seamless and we're already automating email outreach Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

Would love the ability to simply show the rating screen within our email template for logging reviews Review collected by and hosted on G2.com.

HW

Howard W.

Enterprise (> 1000 emp.)

9/13/2018

"Good way to keep pulse of your performance"

4/5

What do you like best about ResellerRatings?

We like the transparency of the reviews and ways that we can resolve them. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

review management is tough to navigate. Needs better U/I Review collected by and hosted on G2.com.

AC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

9/11/2018

"Reseller Ratings is great!"

4/5

What do you like best about ResellerRatings?

Reseller Ratings allows me to easily and effectively compile reviews from customers, and reach out to any with issues and solve them quickly Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

If a customer has an issues that is resolved, the customers sometimes have issues logging back in to modify their reviews Review collected by and hosted on G2.com.

JS

Joel S.

Small-Business (50 or fewer emp.)

9/13/2018

"good site to generate reviews "

4/5

What do you like best about ResellerRatings?

the ability to upload an excel file and email customers for reviews Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

billing mistakes, and the time it takes to get a reply Review collected by and hosted on G2.com.