The easy use of the platform and the features that the platform offers. Review collected by and hosted on G2.com.

Some backend user interface and customizations. Review collected by and hosted on G2.com.

Responsiveness, Professionalism, Partnership Review collected by and hosted on G2.com.

Nothing is missing. Reviews are readily available. Review collected by and hosted on G2.com.

I manually upload files for review request sends. For me it's a convenient feature and allows me to actively handle request volume. I like the Elite badge we receive for being so highly rated. Review collected by and hosted on G2.com.

UI seems overly complex. I have no interest in most of the added features. I wish there were more badges/awards for our terrific results and high volume of reviews. Reseller could easily upsell me if they had more and more marketable offerings. However, they seem to have a single minded focus on product level review. Review collected by and hosted on G2.com.

There are actually several things I like about ResellerRatings. As an independent third-party review site it lends your business credibility. You also get stars placed adjacent to your pages that pop up in Google search, which helps with SERP rankings. You can also send out automated requests for a review on a scheduled basis or as part of an after sales follow up. RR's email capabilities can also be used to send out requests for a review of the experience to all existing customers who are verified with a sales invoice number You can also contest reviews that are found to be inappropriate or just plain SPAM. I do like ResellerRatings. I also like to send the new reviews around to our sales team to let them know they are doing a great job and our customers approve. Review collected by and hosted on G2.com.

Nothing about RR, more like I wish our customers were more inclined to write a review. As a reseller of IT hardware we are very much a niche industry. I think because of the extremely high cost of our products a follow up review for these people is too much. The navigation on the site is not great, not bad but not great, and it is hard to find what I am looking for sometimes. Requests for help are also not immediate but that isn't a problem for our organization as you typically have 48 hours to challenge a review if you do not agree with the content. Review collected by and hosted on G2.com.

The service from the team & the ability to create a very simple checkout review form. I also like the overall branding. I really like the search visibility and how quickly the ratings update. Review collected by and hosted on G2.com.

That the ratings systems is based out of 10 instead of 5, which seems to be industry standard. I also dislike that customers need to provide more than one rating. It should be super simple - just leave a 1-5 rating for the company and a short comment. Review collected by and hosted on G2.com.

How easy it is to log on and compare stores. This has helped me professionally with buying things for work and comparing different stores to purchase from. It has also helped my wife and I determine best prices when it comes to buying stuff recreationally. I like how you can compare stores and then determine which store has the best bang for your buck. I always like to search for reviews and make sure I am getting what I want, but sometime it is hard to compare different sites. ResellerRatings has made this so easy for my wife and I. We have used it quite a bit here lately. You can also add stores that might not be on there right now.

You can use it for clothes, use it for technology, use it for just about anything you want to. Review collected by and hosted on G2.com.

Nothing really. It is very easy to use and very easy to create an account. It does not take a genius to figure everything out, which is nice. Review collected by and hosted on G2.com.

ResellerRatings is an invaluable tool to build consumer trust and authenticity, manage brand reputation, and to keep a daily ear to the ground on what customers are saying. The platform is easy to navigate and use, customers can post a review in less than a minute. Great selection of widgets and integrations that are invaluable for getting the most out of this service. Also like the ability to respond privately and publicly to a review. Outstanding, prompt, insightful follow-up from our account rep who is ALWAYS helpful in suggesting ways to use the platform to our advantage. Review collected by and hosted on G2.com.

The backend could be streamlined from a UX design standpoint. The Reporting feature could be more intuitive as creating automated reports is not easy and would like to see an Analytics tab that tracks search impressions and clicks in Google. Would be nice to have a way to search for a specific review in the Merchant Dashboard (instead of sorting by star rating and then shifting through pages of review to find the one you're after). The ability to pin several reviews as "featured" reviews would also be great and we would like to see our ResellerRatings page rank higher in Google. The team at ResellerRatings is responsive to our feature requests and is always working to implement improvements to the platform. Review collected by and hosted on G2.com.

The Reseller platform has multiple ways to solicit reviews from verified customers which makes it easy to curate legitimate reviews. The team has been very easy to work with and helpful to guide us in best practices and platform features to use for success. Review collected by and hosted on G2.com.

The only complaint is that I'd like to see our reseller page rank higher in Google for searching reviews Review collected by and hosted on G2.com.

The platform is user friendly and it has been performing well. I like how it can set notification when a customer gives a star ratings of 1-3. We can see the details on customers information from order date, order number, date posted and the category that they are reviewing about. Review collected by and hosted on G2.com.

Would like more options and details on reviews giving to customers. Review collected by and hosted on G2.com.

Easy integration with some ecommerce platforms. Shows up on search engine results pages. Simple to use. Review collected by and hosted on G2.com.

Not compatible with some newer eCommerce stores. Review collected by and hosted on G2.com.