--- title: ResellerRatings Reviews meta\_title: 'ResellerRatings Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 82 reviews by the users' company size, role or industry to find out how ResellerRatings works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 82 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

# ResellerRatings Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by ResellerRatings but has limited features.  
  
Are you part of the ResellerRatings team? [Upgrade your plan](https://my.g2.com/resellerratings/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile!

We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organizations with the tools to boost discovery, increase conversion, and build social proof. With ResellerRatings Reviews Suite, your brand reaches the world’s largest search engines and all your VoC data comes together to tell a unified customer story. ResellerRatings clients include more than 3,500 companies that have streamlined and advanced their ratings and reviews programs into a competitive business strategy that delivers positive economic impact.

* * *

Seller
 [ResellerRatings](https://www.g2.com/sellers/resellerratings)
Discussions
 [ResellerRatings Community](https://www.g2.com/products/resellerratings/discuss)
Languages Supported
 

English

Solution Type
 
Best-of-Breed

Overview by
 Bradley Poole (Chief Revenue Officer at ResellerRatings)

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## Pricing

Pricing provided by ResellerRatings.

### Starter

Free

### Pro

Starting at $350.00

[
View More Pricing Information
](https://www.g2.com/products/resellerratings/pricing)

## Top-Rated Alternatives

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 ![Trustpilot](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trustpilot")

Trustpilot

3.4/5(262)

](https://www.g2.com/products/trustpilot/reviews)

[

 ![Reviews.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reviews.io")

Reviews.io

4.8/5(652)

](https://www.g2.com/products/reviews-io/reviews)

[

 ![Yotpo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yotpo")

Yotpo

4.3/5(265)

](https://www.g2.com/products/yotpo/reviews)

[
View All Alternatives
](https://www.g2.com/products/resellerratings/competitors/alternatives)

## User Insights

Average based on 82 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

[Log in to unlock pricing and user insights](/login)

  

JM

Justin M.

Web Administrator

Small-Business (50 or fewer emp.)

11/17/2022

"Review Collection Software with Great Service & Support"

4.5/5

What do you like best about ResellerRatings?

The onboarding and support we have received is, so far, the best thing about Reseller Ratings. There is a large selection of tools and features. One of the most unique is the Amplify feature, to spread the reviews over many different sites, not just ResellerRatings.com. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

The Dahsboard is a little messy and hard to navigate at first. There is definitely a learning curve to find all the tools and what each of them does. and while the live person support is great, their Help documentation needs updating BADLY. I could easily find answers to many of my questions with a quick query in their Knowledge base, but there are a limited number of articles and many are outdated. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

We needed a way to collect Seller Reviews from our customers and display them on our ecommerce websites. We have a loyal customer base because of our service, but we needed a way to convey that to new customers. Collecting reviews from our customers has allowed us to use genuine, user-generated content to gain the trust and business to new shoppers. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Thomas D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas D.")
TD

Thomas D.

Customer Experience Manager

Mid-Market (51-1000 emp.)

1/10/2023

"Gaining business insights with Reseller Ratings"

5/5

What do you like best about ResellerRatings?

I appreciate the overall view and the in-depth review analysis tools that the RR platforms provide. These tools help my teams better understand customer behavior and sentiment and provide actionable results. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

While I am sure it is a limitation of the review ecosystem, it would be beneficial to consolidate all major review platforms into one dashboard for review and actioning/responding. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

The RR toolset allows my teams to gather customer sentiment and improve market reputation among our peers. While not all customers provide in-depth feedback, the RR tool(s) allow us to gather additional information to make informed decisions and offer a world-class experience. Review collected by and hosted on G2.com.

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Response from Bradley Poole of ResellerRatings

[Editedit](https://www.g2.com/survey_responses/resellerratings-review-7573504/official_response/edit)

Thank you so much for the fantastic star rating and helpful feedback! Engaging with customers is more important than ever, and your team does a great job! I love that feedback on consolidating all major review platforms; definitely, something to consider for our roadmap.

1/12/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Josh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh C.")
JC

Josh C.

Director Sales and Marketing

Small-Business (50 or fewer emp.)

2/14/2023

"Long Time Reseller Ratings Customer"

4/5

What do you like best about ResellerRatings?

Reseller Ratings offers a nice suite of review options, collection options, modals, and widgets to help build credibility with customers and prospects. A dedicated account manager is available to assist as well. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

Certain critical features like active review collection and the ability to flag reviews for inaccurate content are only available with paid subscription options. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

As a smaller business, building credibility on the web is key to customer acquisition. Reseller Ratings allows us to solicit customer reviews and build that credibility online that we need to succeed. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Dishant K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dishant K.")
DK

Dishant K.

Assitant Director

Mid-Market (51-1000 emp.)

1/17/2023

"CFF Review of reseller rating"

5/5

What do you like best about ResellerRatings?

The support from the team and the visibility into the dashboard is very helpful! Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

Dashboard should have some security features like 2FA available. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

It's helping us track and resolve customer grievances and allowing us to show how customer-centric our business has been through the years. Review collected by and hosted on G2.com.

Show More

Response from Bradley Poole of ResellerRatings

[Editedit](https://www.g2.com/survey_responses/resellerratings-review-7603899/official_response/edit)

Thank you so much for the 5-Star Review! That's great feedback on the security features in the dashboard. I've taken that to our development and product teams. Keep the feedback coming!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Small-Business (50 or fewer emp.)

7/15/2020

"Effective reviews management"

5/5

What do you like best about ResellerRatings?

Allows us to easily manage and respond to reviews and flag those that do not come from legitimate customers. We feel comfortable using them as our preferred source of customer feedback. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

Sometimes flags are rejected for no apparent reason, and it takes multiple flagging attempts before it is properly read and appropriately handled by the RR staff. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

It establishes a fair and trusted source for customer feedback, where we can trust that illegitimate feedback will not count against our reputation with the public. Review collected by and hosted on G2.com.

Show More

Response from Bradley Poole of ResellerRatings

[Editedit](https://www.g2.com/survey_responses/resellerratings-review-4302524/official_response/edit)

Thank you so much for the amazing review! Some good news, we've updated all of our notifications, so you'll have better transparency, especially around flagging.

1/10/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

AF

Andre F.

Customer Service Manager

Mid-Market (51-1000 emp.)

8/11/2022

"Features of the platform are great and the team is a pleasure to work with."

3.5/5

What do you like best about ResellerRatings?

Reseller Ratings is a user-friendly platform and I love the features it has that allow us to better understand customer pain points. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

The bugs and glitches on the site make it difficult to work with at times. Some features, i have to constantly refresh to use. Sometimes basic data on the dashboard doesn't load and we have to refresh, or click other tabs for the information to display. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

Reseller allows us to collect customer reviews after they checkout on our website and to give feedback about the shopping and purchasing experience. With this data, we are able to better understand customer issues, engage them on their stated issues and help them to resolve the pain points. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Travis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis M.")
TM

Travis M.

Owner/CEO

Small-Business (50 or fewer emp.)

5/26/2022

"Very good to collect real customer reviews"

5/5

What do you like best about ResellerRatings?

Resellerratings connects to our site through a Pixel. This makes it an easy and automatic process to ask for customer reviews of our service. Because every single one of our customers receives a survey we get a much higher number of reviews than when we were asking for Google reviews manually. It really saves us time. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

I am happy with the service. I suppose I do not enjoy paying the monthly fee...haha. I do at times have customers that violate the terms of submitting a valid review. There have been a few times that there have been some valid reviews that never went live because the customer did not see the activation email from resellerratings. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

There are 2 main reasons that we use Resellerratings.

1. Is to have an online presents of reviews to show our customers that we run a good business and are trustworthy to do business with.

2. We use RR for customer service issues that we did not know about. Sometimes a customer will have an issue and not contact us. When they leave a negative review it gives us an opportunity to contact that customer and make things right. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Billy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Billy S.")
BS

Billy S.

Marketing Manager

Small-Business (50 or fewer emp.)

2/14/2022

"Easy to work with and Vast Features"

4.5/5

What do you like best about ResellerRatings?

Reseller Ratings is incredibly easy to work with. Our site is a bit "customized," and ResellerRatings had no issue getting us up and running in just a matter of hours. They are very helpful when setting up new features and continuously add new things for us to use Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

The only thing that could use an update is their dashboard. More stats, recent reviews, reviews to potentially reach out to would be something I'd like to see in the future. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

ResellerRatings collects and displays product and merchant reviews for us. Clean and nicely displayed, the collected reviews help us give social proof for our products and for shopping with us in general. ResellerRatings is also ahead of the curve when it comes to changes such as Google Ads and question and answer Review collected by and hosted on G2.com.

Show More

Response from Christina Kay of ResellerRatings

[Editedit](https://www.g2.com/survey_responses/resellerratings-review-5344915/official_response/edit)

Hi Billy! Thank you so much for the specific feedback and high praises! The suggestion on dashboard updates is definitely heard and if you want to give specific examples, your CSM would love to help out. You can also submit ideas in our Product Roadmap as well! Thanks again!

[See how ResellerRatings improved](https://portal.productboard.com/resellerratings/1-resellerratings-product-roadmap/tabs/2-planned)

5/26/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods")
AS

Verified User in Sporting Goods

Mid-Market (51-1000 emp.)

8/18/2022

"We are happy to use Reseller Ratings, Its fast and easy for both us and the cusotmers."

5/5

What do you like best about ResellerRatings?

The system is fast and easy to pick up with little to no lag time in getting your review approved or posted. They make replying to the customers super easy and if you have any issues they are fast to work with you and get them fixed. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

I really can't say we truly dislike anything about Reseller we made a change to a new system to get reviews from the customers, right after they place an order, and it's even better now. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

They let us know of any issue the customers might have had during checkout or if they are just not happy with the services we are providing and give us a platform to reach out to the customers and see if we can fix them. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Li L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Li L.")
LL

Li L.

Marketing Development Associate

Mid-Market (51-1000 emp.)

8/11/2022

"ResellerRatings is a great platform to understand and interact with your real customers!"

5/5

What do you like best about ResellerRatings?

We've gained a tons of real feedback from our customers, and many of them helped us become better and better. Review collected by and hosted on G2.com.

What do you dislike about ResellerRatings?

We wish slack notification integration is available so we could share the real-time feedback with other colleagues in the company. Review collected by and hosted on G2.com.

What problems is ResellerRatings solving and how is that benefiting you?

It could be hard to convince potential customers that we are a legit company helping youth and students travel and save more, but RR shows who we are. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about ResellerRatings? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ResellerRatings
](https://www.g2.com/products/resellerratings/discussions/new)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User
•
Last activity over 6 years ago

How Can ResellerRatings Help My Business Get Found In Search?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/seo-6a38f9db-2e99-49fd-a131-a8e448055222)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User
•
Last activity over 6 years ago

What Are Star Ratings?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/star-ratings)

[
View all Discussions
](https://www.g2.com/products/resellerratings/discuss)

## Pricing Options

Pricing provided by ResellerRatings.

### Starter

Free

### Pro

Starting at $350.00

### Enterprise

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/resellerratings/pricing)

ResellerRatings Comparisons

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4.7/5(239)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b04d863662684f874f87be341b22a633/yotpo.png "Product Avatar Image")

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4.3/5(265)

[
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##### ##### ResellerRatings Features

Consumer Intelligence

Customer Feedback

Competitive Intelligence

Sentiment Analysis

Reporting

Corporate Reporting

Dashboard

In-House Management

Team Workflow

[
View More Features
](https://www.g2.com/products/resellerratings/features)

##### Categories on G2

[Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Review Management](https://www.g2.com/categories/review-management-software)

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