Verified User in Accounting
AA
Verified User in Accounting
Enterprise (> 1000 emp.)
"The best solution for mobile offline field service solution"
5/5
What do you like best about Resco – Mobility & Productivity?

- Integrated by design with Dynamics 365 (access to all metadata)

- Easy to have a good mobile application : easy to use and to navigate for users

- Very flexible and allow complex automation processes

- Awesome offline capabilities

- Very efficient customer support Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

- A lot of skilled is needed to implement properly Resco

- View builder is poor Review collected by and hosted on G2.com.

Response from Dominika Fischerova of Resco – Mobility &...
Edit edit

We introduced a new, modernized view editor in summer 2024, feel free to try it and let us know if it improves your experience. Implementing more complex logic in Woodford does require skill, which is why we created Resco Academy and Resco Wiki to help users.

LM
Laurent M.
Small-Business (50 or fewer emp.)
"very interested"
5/5
What do you like best about Resco – Mobility & Productivity?

very powerfull platform in data collection Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

nothing, as resco platform is helpfully in work Review collected by and hosted on G2.com.

Verified User in Public Safety
AP
Verified User in Public Safety
Mid-Market (51-1000 emp.)
"Great knowledge, experience and hosting!"
4/5
What do you like best about Resco – Mobility & Productivity?

The integration with Dynamics and the Power Platform to make configuration a much easier and streamlined task. Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

The way the questionnaire desinger is laid out could be a bit more engaging, however it is still easy top use. Review collected by and hosted on G2.com.

Response from Dominika Fischerova of Resco – Mobility &...
Edit edit

We are always working to improve our configuration tools and have been updating them step by step over the past few years, including the view, form, report, and questionnaire editors.

Verified User in Consumer Services
CC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Resco Mobile App"
5/5
What do you like best about Resco – Mobility & Productivity?

From my experience, Resco's native mobile offline capabilites with Dynamics 365 are second to none. Unlike other options which limit what you can and can't do offline, Resco provides full functionality without any connectivity required. Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

Not too thrilled with requiring "Super User" licenses for configuraton and management. Also would wish for more control over licenses such as a way to self-serve licenses by "pulling" or transfering them into an environment instead of needing a request to Resco to associate licenses to a specific environment. Review collected by and hosted on G2.com.

Response from Dominika Fischerova of Resco – Mobility &...
Edit edit

We’re happy you value our offline capabilities. We appreciate your suggestions about license management and will take them into account for future improvements.

Alessandro P.
AP
Alessandro P.
CTO
Small-Business (50 or fewer emp.)
"Best in class for mobile data platform"
5/5
What do you like best about Resco – Mobility & Productivity?

Flexibility, integrations and great customer listening. Implementation is quite easy. Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

I suggest to work on UI and graphics following latest UI themes. Review collected by and hosted on G2.com.

Carolyn H.
CH
Carolyn H.
Territory Sales Representative
Enterprise (> 1000 emp.)
"Easy to use, not always intuitive "
3.5/5
What do you like best about Resco – Mobility & Productivity?

The mobile app is great, I can do about 75% of what I need to accomplish without ever needing to use my laptop. Easy to figure out and use on the go. Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

A little clunky when moving between accounts or viewing on a map area (takes a while to load). When saving an update or note the only option is to save AND close instead of just save so you have to go out of the account after each save and go back in. Syncing can take a while after password updates and you really need to be on WiFi and leave the app open while it’s updating. Review collected by and hosted on G2.com.

Ravi J.
RJ
Ravi J.
Dynamics CRM Senior Functional Consultant
Information Technology and Services
Mid-Market (51-1000 emp.)
"RESCO CRM APP"
4/5
What do you like best about Resco – Mobility & Productivity?

The RESCO CRM application is really robust and fast. Its cloud version looks like a thick client. Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

It does not support flags with color coded icons, Review collected by and hosted on G2.com.