Jinkal S.
JS
Jinkal S.
Consultant
Mid-Market (51-1000 emp.)
"Support team review"
4/5
What do you like best about Resco – Mobility & Productivity?

I do like woodford rule its make very easy to implement some level of complex requirement. Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

we cann't impelemt very complex task using rule for that must need use javascript and that is way complex due to perticlure framework and need to use specific funcion. need to gain specific knowladge Review collected by and hosted on G2.com.

Response from Dominika Fischerova of Resco – Mobility &...

Hi Jinkal,

we’re glad to hear you find Rules in Woodford helpful for implementing complex requirements easily.

To keep Rules as a true no-code business logic environment, we move more advanced logic to the JavaScript Bridge otherwise, Rules would become too complex and require programming skills to use effectively.

CB
Chris B.
Mid-Market (51-1000 emp.)
"A Field Service Solution for all"
4/5
What do you like best about Resco – Mobility & Productivity?

There are two significant benefits to adopting the Resco ecosystem, a truly mobile-first experience with best-in-class offline functionality and their continuing fantastic support. That's not to say there aren't a number of other great benefits with the Resco product, one shouldn't neglect to mention a product that is constantly evolving and applying customer feedback at scale, but I think this all goes back to their continued emphasis on making sure the customer is happy with the end product in a variety of conditions. Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

I would say the main downside of Resco is the licensing model and implementation. We have an ever evolving product landscape in our organization and obtaining and adjusting license purchasing and assignment across environments in our tenant presents a certain degree of friction. However, the customer support to help rectify issues with licenses is extremely helpful and patient with users' struggles. Review collected by and hosted on G2.com.

Response from Dominika Fischerova of Resco – Mobility &...

We appreciate your input! If you have any specific requests or ideas on how we could improve licensing, please let us know.

Verified User in Facilities Services
IF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"A Robust Mobile Solution for Streamlined Field Service Management"
5/5
What do you like best about Resco – Mobility & Productivity?

I liked how it helps the field worker to be more productive and I liked the flexibility it offers that empowers the team.

The offline capability it's a game changer for sure Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

I am not sure if there is anything I dislike in the product Review collected by and hosted on G2.com.

Response from Miroslav Pagac of Resco – Mobility &...

It's great to hear that Resco is helping to solve problems related to offline capabilities, customization, Dynamics scenarios, and technician training. We're committed to providing solutions that make a real difference for your business and frontline workers.

See how Resco – Mobility &... improved
Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Resco allows our field staff to quickly generate inspection reports and time cards"
3.5/5
What do you like best about Resco – Mobility & Productivity?

Use of Inspection templates to evaluate equipment on site and perform Risk Assessment Reports

Ease of use of the questionnaire template creation tool

We are now using the Inspection tool to generate Field Request Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

Sync times used to be long but have improved in the last little while Review collected by and hosted on G2.com.

Response from Dominika Fischerova of Resco – Mobility &...

Thank you for your feedback! For project and sync optimization, please reach out to our support portal. Our team can guide you through improving your setup for smoother performance.

Ki Tae M.
KM
Ki Tae M.
Senior Software Developer
Small-Business (50 or fewer emp.)
"Good but could be better"
4/5
What do you like best about Resco – Mobility & Productivity?

Allows users to save data without internet access is nice. Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

when data is big the sync process takes a long time than expected. it would be nice if that process takes less time. Review collected by and hosted on G2.com.

RS
Ron S.
Small-Business (50 or fewer emp.)
"Why I chose the Resco Mobile App"
5/5
What do you like best about Resco – Mobility & Productivity?

The form designer is very powerful. I can design an offline form that can do anything the customer is asking for. The tools for report design and managing users are very well designed. The API works perfectly and I can configure the backend database to any need we have. Support is very quick and always have a useful answer. Resco is constantly adding new capabilities to the plaform, there by keeping it up to date with the latest trends. All in all, the perfect offline mobile solution. Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

Some functions are not the most intuative so it can be a lot of trial and error before I get it. ( but i always figure it out in the end ) Review collected by and hosted on G2.com.

Response from Dominika Fischerova of Resco – Mobility &...

We’re glad to hear that Resco is helping you eliminate paper forms and work offline in challenging environments. You are right that some functions can take a bit of trial and error, and that is why we provide a detailed wiki and Academy to help users get the most out of the platform.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Intuitive and value adding"
4.5/5
What do you like best about Resco – Mobility & Productivity?

Resco's tools provide additional value that lacks from out-of-the-box SaaS product in the field sales and business solutions. They are designed to go the extra mile and solve the challenges OOTB products don't. The tools Resco offer are generally quite easy to use and implement, and their support services are great compated to many other providers. Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

On some products, UI and UX design could use a little refreshing. Review collected by and hosted on G2.com.

Response from Dominika Fischerova of Resco – Mobility &...

Thank you for your review! We’d love to hear more details about your UI/UX feedback so we can continue improving the experience.

JT
Jonathan T.
Mid-Market (51-1000 emp.)
"Easy To Use and Configure Mobile Platform To Connect to Field Worker and Automate Processes"
4.5/5
What do you like best about Resco – Mobility & Productivity?

The Resco mobile platform provides extensive out of the box functionality plus low-code development opportunities for users to configure mobile applications which also nativly integrate to Microsoft's Power Platform. This means field service and other mobile empowered teams can work off custom built applications without the need for full-stack development that take longer to build and cost more to support. Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

Less valuable mobile users may claim the mobile application is too complex but that is mostly due to how much functionality you can pack into one solution. The better workers negate this objection. Review collected by and hosted on G2.com.

Jacek D.
JD
Jacek D.
CRM Department Manager
Small-Business (50 or fewer emp.)
"Fast implementation – solving business problems, not technical issues"
5/5
What do you like best about Resco – Mobility & Productivity?

Native integration do Dataverse/Dynamics 365 without writing additional connectors. Offline functionality. Support team. Fast implementation Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

Basically, this solution has no disadvantages Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Resco App review"
5/5
What do you like best about Resco – Mobility & Productivity?

User friendly and easy to navigate. Fast and effective app Review collected by and hosted on G2.com.

What do you dislike about Resco – Mobility & Productivity?

Scheduling process sometimes hang. Need to restart the app to work Review collected by and hosted on G2.com.

Response from Dominika Fischerova of Resco – Mobility &...

We’re glad to hear the app is fast and user-friendly, and the scheduler issue has been fixed. Please reach out via our support portal if it occurs again.