What I like most is the possibility of adapting the application to specific company processes, the inclusion with the power platform and the quick response of the application's user environment.

That there are few ready-made case studies and default templates.

The main benefit is the fast transfer of data from the field to the system. After entering the data, the user can put things out of his mind.

The scalability,of the platform and it's continued enhancments.

At times the documentation is lacking so you spend a lot of time trying different things to get the solution to work. Also there is a lack of consistency regarding functionality across products.

It is a solution that you can quickly standup and present a working solution.

It works offline where other platforms do not.

It is a single platform that works across multiple mobile hardware devices.

Offline mode. Easy to use. Every administration steps are very intuitive. For every settings is there a lot of options. Resco Wiki is really useful tool and Resco Academy is great also. Resco support is very helpful for us too. Every poblem had a solution...

Understanding of business logic on beginning is a little tricky. The user can't trigger the update of the Resco app (windows store version) himself. I miss in the app a performance tool to identify a problem with a slow forms load like sync analyzer.

Appointment management, tasks on appointment, Inventory checks, Orders... Everything is available on one platform.

Flexibility, integrations and great customer listening. Implementation is quite easy.

I suggest to work on UI and graphics following latest UI themes.

Great flexibility during customization process and strongest offline experience.

Full mobility with offline functionality

Rarely replication issues, but can be easily solved

Mobile app for tracking all CRM activities.

The mobile app is great, I can do about 75% of what I need to accomplish without ever needing to use my laptop. Easy to figure out and use on the go.

A little clunky when moving between accounts or viewing on a map area (takes a while to load). When saving an update or note the only option is to save AND close instead of just save so you have to go out of the account after each save and go back in. Syncing can take a while after password updates and you really need to be on WiFi and leave the app open while it’s updating.

Keeping track of client info, call notes and opportunities. Makes it easy for me to stay on top of my sales territory.

The RESCO CRM application is really robust and fast. Its cloud version looks like a thick client.

It does not support flags with color coded icons,

Its a good app as compared to other apps but its too expensive.

We use RESCO CRM for lead nurturing and contact management. ,

From my experience, Resco's native mobile offline capabilites with Dynamics 365 are second to none. Unlike other options which limit what you can and can't do offline, Resco provides full functionality without any connectivity required.

Not too thrilled with requiring "Super User" licenses for configuraton and management. Also would wish for more control over licenses such as a way to self-serve licenses by "pulling" or transfering them into an environment instead of needing a request to Resco to associate licenses to a specific environment.

Solving the requirement for unrestricted offline capability is the primary benefit.