--- title: RequestPro Reviews meta\_title: 'RequestPro Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how RequestPro works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 10 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Public Sector url: https://www.g2.com/categories/public-sector --- # RequestPro Reviews & Product Details RequestPro’s Public Records Request Management Platform is a secure, highly effective, time-saving solution to the administrative burden of a heavy workload of Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. * * * Seller [RequestPro](https://www.g2.com/sellers/requestpro) Discussions [RequestPro Community](https://www.g2.com/products/requestpro/discuss) Show More ## Top-Rated Alternatives [ ![Everlaw](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Everlaw") Everlaw 4.7/5(741) ](https://www.g2.com/products/everlaw/reviews) [ ![Relativity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Relativity") Relativity 4.5/5(653) ](https://www.g2.com/products/relativity/reviews) [ ![NewgenONE Digital Transformation Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NewgenONE Digital Transformation Platform") NewgenONE Digital Transformation Platform 4.5/5(90) ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/requestpro/competitors/alternatives) ## User Insights Average based on 10 real user reviews. [Log in to unlock pricing and user insights](/login) ![Fredrick M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fredrick M.") FM Fredrick M. Information Technology Supervisor Small-Business (50 or fewer emp.) 10/31/2023 "A Comprehensive Solution for Service Request Management" 5/5 What do you like best about RequestPro? As a freelancer web developer, I'm always looking for ways to streamline my workflow and improve my efficiency. RequestPro has been a game-changer for me in that regard. With RequestPro, I can easily manage all of my client requests in one place. I can create custom workflows to automate the approval and fulfillment process, and I can track all of my progress in real time. RequestPro also makes it easy for me to collaborate with my clients. They can submit and track their requests through the self-service portal, and we can communicate easily through the built-in messaging system. Review collected by and hosted on G2.com. What do you dislike about RequestPro? RequestPro can be expensive, especially for small businesses. Review collected by and hosted on G2.com. What problems is RequestPro solving and how is that benefiting you? As a freelancer web developer, I'm always juggling multiple projects and clients. It can be difficult to keep track of all my requests, deadlines, and progress. RequestPro has helped me to solve these problems and has benefited me in the following ways: Streamlined my workflow: RequestPro has helped me to streamline my workflow by providing a central place to manage all of my client requests. I can create custom workflows to automate the approval and fulfillment process, and I can track all of my progress in real time. This has saved me a lot of time and hassle. Improved my communication with clients: RequestPro has also made it easier for me to communicate with my clients. They can submit and track their requests through the self-service portal, and we can communicate easily through the built-in messaging system. This has helped me to improve my customer service and resolve issues quickly. Increased my visibility into project progress: RequestPro's real-time reporting and analytics give me a clear view of how each project is progressing. This helps me to identify potential problems early on and to keep my clients updated on their projects. This has helped me to deliver my projects on time and on budget. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Kshitij J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kshitij J.") KJ Kshitij J. Technical Support Team Lead Small-Business (50 or fewer emp.) 4/2/2024 "Reliable and easy to use - this is a great solution for efficient management" 5/5 What do you like best about RequestPro? The UI is extremely user friendly. It is also highly customizable and works well with MS Office tools. Overall a very efficient solution for managing incoming requests. Review collected by and hosted on G2.com. What do you dislike about RequestPro? It is a little pricey, especially if you're rolling out to an entire team. No qualms about the quality of the product whatsoever. Review collected by and hosted on G2.com. What problems is RequestPro solving and how is that benefiting you? Tracking tasks and streamlining internal workflows. It is also helpful in storing and managing data/documents. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Raghwendra S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghwendra S.") RS Raghwendra S. SDE 4 Enterprise (\> 1000 emp.) 12/12/2023 "Great tool for requirement management in the enterprise" 4.5/5 What do you like best about RequestPro? 1. Flexibility to customize the repositories 2. great compatibility with Microsoft Office tools and extracting data and building reports in excel 3.ability to create child requirements and track child requirements Review collected by and hosted on G2.com. What do you dislike about RequestPro? The performance is sometimes less there is a slight learning curve in setting up the repository Review collected by and hosted on G2.com. What problems is RequestPro solving and how is that benefiting you? we are able to setup repository for one of the enterprise customer and it allowed them migrate from waterfall to agile software management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KP Kratika P. Small-Business (50 or fewer emp.) 2/4/2024 "Using RequestPro has made requesting information and assistance incredibly efficient." 4.5/5 What do you like best about RequestPro? Streamlined requests, user-friendly interface. Review collected by and hosted on G2.com. What do you dislike about RequestPro? Limited customization options; lacks advanced features. Review collected by and hosted on G2.com. What problems is RequestPro solving and how is that benefiting you? Solves task tracking issues, boosts efficiency. Benefits include streamlined workflows and improved productivity for my team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Brenda A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brenda A.") BA Brenda A. Cle Small-Business (50 or fewer emp.) 11/2/2023 "Good program" 5/5 What do you like best about RequestPro? This program is user friendly, their customer service is great! always answers questions easily. Review collected by and hosted on G2.com. What do you dislike about RequestPro? Just the login process at first. but besides user friendly Review collected by and hosted on G2.com. What problems is RequestPro solving and how is that benefiting you? helps me run records quickly and effieciently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/requestpro/pricing) ## Work at RequestPro? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/requestpro/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [Public Records Management](https://www.g2.com/categories/public-records-management) ##### Explore More [Which Google Workspace academic platforms have the highest user satisfaction ratings and strongest team adoption across organizations?](https://www.g2.com/discussions/which-google-workspace-academic-platforms-have-the-highest-user-satisfaction-ratings-and-strongest-team-adoption-across-organizations)[Which application shielding solutions provide the best customer support and rapid response for teams protecting high-transaction financial apps?](https://www.g2.com/discussions/which-application-shielding-solutions-provide-the-best-customer-support-and-rapid-response-for-teams-protecting-high-transaction-financial-apps)[What are the most reliable enterprise mobility management solutions based on reviews from IT teams managing high-volume device fleets?](https://www.g2.com/discussions/what-are-the-most-reliable-enterprise-mobility-management-solutions-based-on-reviews-from-it-teams-managing-high-volume-device-fleets) [Top-rated estimating platforms for large construction firms](https://www.g2.com/discussions/which-estimating-platforms-are-top-rated-for-large-construction-firms)[Which experience management software is popular among startups](https://www.g2.com/discussions/which-experience-management-software-is-popular-among-startups)[Which productivity bot tools have the best CRM and accounting system integrations for small businesses that want to automate data entry between their core apps?](https://www.g2.com/discussions/which-productivity-bot-tools-have-the-best-crm-and-accounting-system-integrations-for-small-businesses-that-want-to-automate-data-entry-between-their-core-apps) [Show MoreShow Less](javascript:void(0);)