JG
Jeff G.
General Manager
Entertainment
Mid-Market (51-1000 emp.)
"Great Way To Monitor Guest Satisfaction"
5/5
What do you like best about Reputology?

I like that I am able to get a bundle of information about what people are saying about us delivered to me via the web. Review collected by and hosted on G2.com.

What do you dislike about Reputology?

We have not found anything yet that we dislike Review collected by and hosted on G2.com.

Amanda A.
AA
Amanda A.
Investment Associate
Real Estate
Mid-Market (51-1000 emp.)
"Excellent Review Management Software! "
4.5/5
What do you like best about Reputology?

Simple and easy to use platform. Great to scale for any size business. Review collected by and hosted on G2.com.

What do you dislike about Reputology?

Pricing is paid yearly, would prefer a month-month fee. Review collected by and hosted on G2.com.

Pooja T.
PT
Pooja T.
Client Relationship Associate | Commercial Technology & Enterprise Transformation
Mid-Market (51-1000 emp.)
"Great tool for businesses, but could be even better!"
3/5
What do you like best about Reputology?

This software knows how to get what you need done. Review collected by and hosted on G2.com.

What do you dislike about Reputology?

Reputology isn't too user friendly - boring interface. Review collected by and hosted on G2.com.

Response from Jack Yu of Reputology

Hi Pooja - Sorry to hear you did not think our user interface was as friendly as you would have liked. Do you mind sharing more details directly with our team at support@reputology.com?

I ask because we're always trying to get better, and your feedback could be really helpful.

Shawn C.
SC
Shawn C.
General Sales Manager
Small-Business (50 or fewer emp.)
"Great Product!"
5/5
What do you like best about Reputology?

When it comes to monitoring and protecting your online reputation this is a great tool. Review collected by and hosted on G2.com.

What do you dislike about Reputology?

Nothing at all about this program made me dislike anything. Review collected by and hosted on G2.com.

Erica L.
EL
Erica L.
Social Media Strategist
Hospitality
Enterprise (> 1000 emp.)
"Streamlined online reputation management"
5/5
What do you like best about Reputology?

The easy to navigate backend and aesthetically pleasing email summaries. Not too much clutter. Simple, but comprehensive aggregation of your online reputation on all the major review sites. Their customer service team has been a dream to work with and made our transition from another service seamless. Review collected by and hosted on G2.com.

What do you dislike about Reputology?

Would like to see integration with Twitter, but their Hootsuite app allows us to see all incoming comments from social media and Reputology at the same time. Review collected by and hosted on G2.com.

Kristi G.
KG
Kristi G.
Director of Social Media
Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Streamlined interface makes Reputology a pleasure to use"
5/5
What do you like best about Reputology?

I've just begun to use Reputology, and I'm very pleased with how easy it is to use. The interface is set up in a very organized manner and I can quickly and easily access the information I need. Review collected by and hosted on G2.com.

What do you dislike about Reputology?

There's nothing I've found to dislike. Great product. Review collected by and hosted on G2.com.

Ramsey L.
RL
Ramsey L.
Real Estate Broker
Real Estate
Mid-Market (51-1000 emp.)
"Great program. "
5/5
What do you like best about Reputology?

Great customer service. Great program. Truly improves our ability to monitor our online presence. Makes the online reputation game a fun process! Review collected by and hosted on G2.com.

What do you dislike about Reputology?

I can't think of anything. The product does everything that I want it to do. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"This Tech Company Offers Great Customer Service"
4.5/5
What do you like best about Reputology?

I love that my account manager is always available and touches base regularly. Jack has been extremely helpful and goes the extra mile for us. Review collected by and hosted on G2.com.

What do you dislike about Reputology?

The software still needs some modifications to optimize all of its capabilities, but we've managed to find work arounds or modified solutions to any problems. Review collected by and hosted on G2.com.

Verified User in Supermarkets
US
Verified User in Supermarkets
Mid-Market (51-1000 emp.)
"Very intuitive"
5/5
What do you like best about Reputology?

I like best having all reviews in one place and the email alerts every time a new review is posted on any site. It's big time saver. Reputology is a very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Reputology?

At this point, I haven't found anything about Reputology that I don't like. Review collected by and hosted on G2.com.

BB
Bradley B.
Managing Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Time saving technology"
4.5/5
What do you like best about Reputology?

Reputology saves me time by checking for reviews from multiple places across the internet. This allows me to utilize my time better by running my business instead of checking several places throughout the web for any dings on our reputation. Reading reviews as they happen allows us to know what is working and what is not, and make decisions to improve our service. Integration with Hootsuite is also awesome as it allows us to keep everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Reputology?

I think the price is a little steep for small businesses. Virtually all of our reviews come from two major sources, and one of those sources actually emails me that I have a review before Reputology picks it up and alerts me, so I am paying for essentially one website to monitor. For $25 a month I could just set a desktop shortcut to this review page and click it (if I remember) and save nearly $1 a day for 10 seconds worth of work. Review collected by and hosted on G2.com.