Reputology is easy to use, easy to set up, and is a very cost-effective way of monitoring online reviews and being able to respond right away. I work in digital marketing, and we set this up for our clients (who are mostly physicians and software companies) as a way to stay on top of their online presence. Our clients also love the review survey. Review collected by and hosted on G2.com.

I have very little to complain about. The tool is great. Review collected by and hosted on G2.com.

Our team loves that we can have an internal conversation with our client on how to respond before we actually do. Review collected by and hosted on G2.com.

It would be really nice if our team was able to post final response directly from platform with one hit of a button. Review collected by and hosted on G2.com.

This system monitors all of our social media reviews, from Facebook, Open Table, Yelp, Trip Advisor and more. It is awesome to get reports with all of the information and guest comments in a concise single report/email. It makes things much easier to keep up with. Review collected by and hosted on G2.com.

It would be nice if there was a way to link the ability to respond rather than having to log in to each individual platform. Review collected by and hosted on G2.com.

Being able to see all the reviews in one place.

The analytics are great.

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Not being able to see your current rating. Currently you can only see your average rating.

Not being able to respond directly to reviews.

Not being able to see responses to reviews. Review collected by and hosted on G2.com.

Reputology aggregates reviews from many of the most popular sources into one view, but allows you to segment the reviews in various ways making review management at the Enterprise or independent location extremely easy and convenient. Review collected by and hosted on G2.com.

I haven't found anything yet to say I dislike at all. The one item I'd like to see is a more transparent white label option whereon a user viewing source code wouldn't see references to Reputology. Review collected by and hosted on G2.com.

In order to better monitor our 40+ hotels' review sites we signed our portfolio up for Reputology accounts approximately 2 years ago. The program accurately and efficiently accumulates all reviews for our hotels from multiple review sites, and allows them to be accessed and responded to from one central location. A lot of our hotels found the daily email summary very helpful as they did not have to login to the program to get reviews and the reviews "came to them."

From a corporate monitoring perspective, I found it incredibly easy to track and send reviews that needed attention since all of our hotels' reviews were in a centralized location. Our executives really found the email alerts useful as they could check property reviews on the go. Also, the Reputology support team was always available and ready to assist when needed. I never had a question that went unanswered or an issue that went unresolved. Review collected by and hosted on G2.com.

It is honestly hard for me to find a dislike. One thing I can say is that it would be helpful if the program automatically updated each account as new sites are added so that the user does not have to manually click the new site to start receiving reviews. Review collected by and hosted on G2.com.

Price-wise it is competitive and actually saves us money, by saving a lot of time. We're a growing fast-casual dining chain and staying on top of reviews (good and bad) is imperative for our business. The dashboard is very intuitive and our managers have taken to it well. I like the ability to add notes internally, which allows us to see at a glance what is being handled and what isn't.

As I said, it is a big time-saver - by collating all our reviews into one dashboard we don't spend time logging in and out of different websites, we just click on "respond to review". It integrates with my hootsuite dashboard, which is nice and allows us to give user privileges based on job role. Review collected by and hosted on G2.com.

My only quibble is that it takes 24 hours to update, I'm hoping that they might speed that up sometime. Review collected by and hosted on G2.com.

It's so nice to receive the complied reports from Reputology instead of having to log into each review site daily. The email reports are easy to share with our management team and they also provide average ratings and allow me to dig into and search specific topics that arise in our reviews easily. Review collected by and hosted on G2.com.

Nothing to dislike really - the service is really helpful to my company Review collected by and hosted on G2.com.

It is easy to use, inexpensive and does what it needs to do. Its easy to teach others to use it too! Review collected by and hosted on G2.com.

Nothing that I dislike, its easy and simple to use. Review collected by and hosted on G2.com.

This is a simple platform for monitoring your online reputation. It is especially handy for companies that have a large number of locations. Instead of spending your time hunting on ever review site for your reviews you can condense everything in one dashboard. This makes is easy to respond to customers and stay attentive as a large company. Review collected by and hosted on G2.com.

Nothing so far, we have only used Reputology for a short amount of time and are still playing around with the dashboard and exploring. Review collected by and hosted on G2.com.