--- title: Reputology Reviews meta_title: 'Reputology Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 44 reviews by the users' company size, role or industry to find out how Reputology works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 44 scale: '5' date_modified: '2026-08-09' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Reputology Reviews **Vendor:** Reputology **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 44 ## About Reputology Reputology is a review monitoring and feedback platform that helps SMBs and Enterprises capture customer feedback and improve. Industry leaders like Gold's Gym, Hillstone Restaurant Group, and House of Blues utilize Reputology. And thousands of other locations count on Reputology, too, like dental groups, auto-dealers, retail stores, restaurant chains, and others. To learn more about Reputology, go to: https://www.reputology.com/pages/contact ## Reputology Reviews ### 1. Everything works smoothly and gets the job done. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2018 **What do you like best about Reputology?** The simplicity! Gets the job done! So easy to use. **What do you dislike about Reputology?** Cannot save responses. You can't just get one companies analytics, you have to apply and re-apply filters. **What problems is Reputology solving and how is that benefiting you?** Papa John's is currently going through a rough patch and Reputology has helped us stay on top of things and not miss one review. Benefits are primarily the simplicity and the survey feature! ### 2. A Useful Tool with One Glaring Issue **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Reputology?** Reputology made it easy to identify reputation trends and issues across our franchise system. **What do you dislike about Reputology?** The recent omission of Yelp data from their system became an obstacle for us. **Recommendations to others considering Reputology:** Their analysis tools can help give context to bulk reviews. It's well worth pursuing f you can look past the lack of Yelp data. **What problems is Reputology solving and how is that benefiting you?** The ability to monitor, reply to, and address online reviews for our many businesses is essential. We've gained insight into how our restaurants are performing in the eyes of customers. ### 3. Good experience with one quirk. **Rating:** 4.0/5.0 stars **Reviewed by:** Andrea B. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2017 **What do you like best about Reputology?** This software makes is simple to monitor your reviews across all platforms. **What do you dislike about Reputology?** You cannot reply to Yelp reviews within the software. You can only see them and then have to go outside the platform to do any responding. Kind of a hassle. **What problems is Reputology solving and how is that benefiting you?** Easier monitoring of reviews. Bad reviews are being handled now and not slipping through the cracks. ### 4. So far so good **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen J. | Business Development, Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2017 **What do you like best about Reputology?** I like the pricing and the support received. I like the fact that they have added Yelp! reviews recently as a reaction to demand from customers. **What do you dislike about Reputology?** The fact that they don't capture new profiles that come up each day on Facebook. **Recommendations to others considering Reputology:** If you are looking for a tool that effectively captures online reviews and helps you reply back and solicit reviews from users, then this is a good tool for a good price. They have good support system and look to take suggestion from customers. **What problems is Reputology solving and how is that benefiting you?** We have been tracking the online reviews for our client's facilities and have taken corrective measures to sort out the issues mentioned in reviews. ## Reputology Discussions - [What is Reputology used for?](https://www.g2.com/discussions/what-is-reputology-used-for) - [View Reputology pricing details and edition comparison](https://www.g2.com/products/reputology/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A20%3A06+-0500&secure%5Bsession_id%5D=322dc774-0b30-4a6e-8e3c-fe8ec8b302d3&secure%5Btoken%5D=00173d59bfdb882efc963d7d8ce4d5d3fac7ba058b5d1f474e8bddaddd9298aa&format=llm_user) ## Reputology Features **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis - Competitive Analysis **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **In-House Management** - Team Workflow **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking ## Top Reputology Alternatives - [ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews) - 4.6/5.0 (160 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,026 reviews) - [Grade.us](https://www.g2.com/products/grade-us/reviews) - 4.6/5.0 (131 reviews)