ReputationStacker is really effective for online reputation management for property management companies. It was recommended to me by a colleague at another company and we've been very happy with it. Review collected by and hosted on G2.com.

Adding a new location in RS isn't automatic when we add the location to our other systems. I wish the integration made new location additions automatic. The RS support rep did say that you can make it automatic by using the API, but we don't use the API currently since we already had been using the direct integration. Review collected by and hosted on G2.com.

It's just like they say - ReputationStacker is online review management on auto-pilot. We use it to get reviews on Google and for customer feedback to see if our customers are happy or if we need to fix anything. I like the review widget so we can post our reviews on our website. Review collected by and hosted on G2.com.

I don't have anything that I don't like with it. Review collected by and hosted on G2.com.

I like how Reputationstacker gets Google reviews for us automatically. It sends out emails and text messages to our clients asking them to write a review and it sends follow up messages if they don't click through the first time. Review collected by and hosted on G2.com.

I haven't had any issues. The support is really good. Review collected by and hosted on G2.com.

ReputationStacker follows up with our clients after every sale and gets them to write a Google and/or Zillow review. We of course ask our clients to write a review, but people are busy. They forget to write it. ReputationStacker reminds them and is really good at getting them to follow up and really write the review. Review collected by and hosted on G2.com.

I don't have anything I would say should be changed about it or isn't working. Review collected by and hosted on G2.com.

It is very easy to use ReputationStacker. I like that I didn't feel like I needed to learn something new to start using it. Review collected by and hosted on G2.com.

I don't have dislikes or anything negative to say about it. Review collected by and hosted on G2.com.

I really like the admin controls that allow me to manage users and set their visibility and permissions. That's very important for a large restaurant chain (or any large multi-location business). Of course the core features (reviews, customer feedback, experience management, location comparison) are built very well and are very easy to use too. Review collected by and hosted on G2.com.

Understanding how to create the location comparison report the first time took longer than I'd like, but their support people showed me how to do it and now it works perfectly and is easy to manage and use for benchmarking and training. Review collected by and hosted on G2.com.

What I like best about ReputationStacker is how it works on its own and how easy it was to get going with it. Less than 10 minutes to set up. The setup wizard was key. It made setup so intuitive and easy. We had everything set up for our first location in less than five minutes, and adding our additional locations and integrating it with our CRM took even less time. After that the reviews come in like clockwork. We use it every day to make sure we're constantly getting new reviews and keeping our clients happy. Review collected by and hosted on G2.com.

I like everything about it. I can’t imagine handling our reputation management any other way. Review collected by and hosted on G2.com.

Reputation Stacker does a great job of getting our clients to write reviews on Google and Zillow. Review collected by and hosted on G2.com.

It's all good. I have nothing to not like about Reputation Stacker. Support is great. Review collected by and hosted on G2.com.

I like how focused a tool ReputationStacker is. It's perfect for review generation and customer feedback and online reputation management. It also is really helpful for getting ideas and suggestions for how to improve the customer experience because it gives you data that you can back up with the voice of the customer directly from real reviews. Review collected by and hosted on G2.com.

Like any software, you have to take a a little time to figure out how to get the most out of it. I don't dislike any of it (it's really easy to use in fact), but some deeper tutorials on how to use the location comparison reports would be good (showing some specific examples). Review collected by and hosted on G2.com.

I like how ReputationStacker makes it easy to handle online reputation management for all of our locations. The feature set is perfect for a large organization that needs to not only get reviews but also respond to them and collect customer feedback that we can use to resolve individual customer issues and also to improve the customer experience overall. Review collected by and hosted on G2.com.

We use the review widget to display reviews for each location of our business on our website. I like how customizable it is (you can choose to only show reviews for a specific location on that location's page on your site), but I wish there was an easier (programatic) way to put it on each location-specific page on our site. This isn't really a ReputationStacker issue, but it's the only thing I can think of that causes any friction. Review collected by and hosted on G2.com.