DJ

Danielle J.

Digital Media Manager

Mid-Market (51-1000 emp.)

6/10/2026

"Intuitive Review Launchpad for Expanding Businesses Opening New Locations"

5/5

What do you like best about ReputationStacker?

It's so easy to add new locations and start getting reviews for them right away. ReputationStacker has become integral to our launch process when we open a new store. The system is intuitive and it gives us a big advantage when our new locations can start getting reviews right away. Review collected by and hosted on G2.com.

What do you dislike about ReputationStacker?

There's not a part of the system that I don't like. Everything has been well designed and it always works. Review collected by and hosted on G2.com.

What problems is ReputationStacker solving and how is that benefiting you?

We opened 3 new locations in the past 5 weeks and they're already ranking in the top 5 in the Google local pack in all 3 locations. I wouldn't believe that to be possible if I hadn't seen it with my own eyes, but it's all due to ReputationStacker's review system. We get more reviews than any of our local competitors. I am also really diving into the reports now. I can see how each location is performing against other locations for NPS, reviews, and now customer sentiment. That is very important as we continue to expand and need to maintain a high standard for customer experience. Review collected by and hosted on G2.com.

HP

Hannah P.

Senior Digital Marketer

Mid-Market (51-1000 emp.)

7/9/2026

"ReputationStacker Drives More Google Reviews at the Right Time"

5/5

What do you like best about ReputationStacker?

Senior care and home health care is a sensitive market when it comes to asking for and getting reviews. ReputationStacker takes the pressure off us and asks for a review at the right time in a gentle way. It is very effective for getting reviews. We have a lot more Google reviews than any of our competitors. Review collected by and hosted on G2.com.

What do you dislike about ReputationStacker?

Customizing the email template settings. Review collected by and hosted on G2.com.

What problems is ReputationStacker solving and how is that benefiting you?

It is not easy to get reviews for senior care or home health care businesses because the patients or their guardians aren't usually very tech savvy. ReputationStacker makes it as easy as possible though and it's because of their system that we have so many Google reviews and rank better than our competitors. The system helps us hear how we can improve too directly from our patients. I really like that. Review collected by and hosted on G2.com.

AC

Ali C.

Digital Marketing Lead

Small-Business (50 or fewer emp.)

7/28/2026

"ReputationStacker Boosted Our Reviews and Strengthened Our Online Reputation"

5/5

What do you like best about ReputationStacker?

ReputationStacker has been instrumental in helping us increase our review count and consistently improve our online reputation. That alone makes it more than worth the price, but I also appreciate how it uses our customer feedback to show us what we can do to improve our services and attract new customers. Review collected by and hosted on G2.com.

What do you dislike about ReputationStacker?

I have not experienced any problems or downsides. Review collected by and hosted on G2.com.

What problems is ReputationStacker solving and how is that benefiting you?

Growing reviews and managing online reputation can become a real issue if you don't stay ahead of it, but ReputationStacker does all of the work so I rarely have to think about it. That helps us on Google and with AI recommendations and AEO/GEO, and we definitely benefit from the customer feedback and experience analysis. Review collected by and hosted on G2.com.

AC

Ali C.

Practice Manager

Small-Business (50 or fewer emp.)

6/20/2026

"ReputationStacker Makes Review Collection Effortless and Automatic, and Reporting Is Excellent"

5/5

What do you like best about ReputationStacker?

ReputationStacker has made our review collection automatic, which is the main thing we rely on to stay at the top of Google’s local pack. Review collected by and hosted on G2.com.

What do you dislike about ReputationStacker?

I guess it's not really something I dislike but you can do a lot of customizations of your review request messages. Learning how to do it took me a few minutes of clicking around but I eventually got it. Review collected by and hosted on G2.com.

What problems is ReputationStacker solving and how is that benefiting you?

The main thing is how it does the automatic review requests so we don't have to follow up manually with our clients to ask for a review. With the new report they have we can also see trends and recurring themes of what our clients are saying. That's very helpful to see if there are patterns in issues or things we're doing right. Review collected by and hosted on G2.com.

HP

Henry P.

Reputation Management Marketing

Mid-Market (51-1000 emp.)

4/26/2026

"The Best Multi-Location Reputation Management Software with a Powerful, Intuitive Dashboard"

5/5

What do you like best about ReputationStacker?

Managing our 50+ locations in one dashboard is mandatory for us and ReputationStacker makes this very easy. We've used a number of other ORM tools and most are only designed for small businesses with just a few locations. ReputationStacker seems to work really well no matter how many locations you have because of the way the dashboard is designed. Adding more locations as we've grown is simple and intuitive. The automated/hands-off aspect is also a major plus because then our location managers don't have to put in extra effort to get reviews or respond to them. We've never encountered a bug or lag, it always works without issue and it seamlessly integrates with our CRM, which also helps with the hands-off runs-in-the-background feeling of it. I especially like the filtering function. You can get very specific to see exactly the data you want to see. Review collected by and hosted on G2.com.

What do you dislike about ReputationStacker?

We've never encountered any issues. Also, their support people (real humans) checked in with us multiple times when we first started using it to make sure we were good. I really appreciate that. Review collected by and hosted on G2.com.

CJ

Casey J.

Manager

Small-Business (50 or fewer emp.)

7/22/2026

"ReputationStacker’s Customer Feedback Helps Us Continuously Improve"

5/5

What do you like best about ReputationStacker?

We use ReputationStacker for reviews but the hidden super power of it is getting direct customer feedback that we use to consistently improve the customer experience. We use it to get feedback about all of our staff and make sure that everyone is contributing to make sure that every customer has an excellent experience. Review collected by and hosted on G2.com.

What do you dislike about ReputationStacker?

I needed help setting up some the integration with our business management app. Review collected by and hosted on G2.com.

DW

Derek W.

VP, Marketing

Mid-Market (51-1000 emp.)

4/15/2026

"Easy-to-Use Review Tool That Improves Reviews and Boosts Google Rankings"

5/5

What do you like best about ReputationStacker?

I like that it is so good at getting reviews and customer feedback. It pushes our listings higher in Google without a doubt. It is very easy to use too and comes at a great price for having everything you need for reputation management and reviews. Review collected by and hosted on G2.com.

What do you dislike about ReputationStacker?

There's nothing I do not like. It does what we pay for it to do. Review collected by and hosted on G2.com.

What problems is ReputationStacker solving and how is that benefiting you?

ReputationStacker is our preferred online reputation management and review software now. We used to use BirdEye for reputation management and it was way too complicated with too many features. A lot of their AI features have been in "beta" status forever and all they did is make for an overly complex experience. As soon as our contract with BirdEye ended we switched over to ReputationStacker and our team is so happy that we did. ReputationStacker has all of the same features as BirdEye for reputation management, but it is so much easier to use and costs a lot less. Review collected by and hosted on G2.com.

KP

Kim P.

Reputation Management Coordinator

Small-Business (50 or fewer emp.)

4/9/2026

"Awesome Reporting & Deep-Dive Analytics with ReputationStacker"

5/5

What do you like best about ReputationStacker?

It has awesome reporting and analytics. Yes it does a great job of getting reviews, but I'm not just in it for the reviews... I don't want to let all of that customer feedback go to waste. ReputationStacker's reports - and especially the comparisons and filters you can apply - give me the deep dive capabilities I need to put those advanced analytics to work and improve every location of my business based on the voices of my customers telling me exactly what they want. Review collected by and hosted on G2.com.

What do you dislike about ReputationStacker?

There is not something I can think of that is not helpful about it. It is easy to use and support is very attentive whenever I need help. Review collected by and hosted on G2.com.

What problems is ReputationStacker solving and how is that benefiting you?

ReputationStacker solves the problem of helping us get reviews and customer feedback for our locations, but instead of just collecting reviews, it gives me the reporting and comparisons and filters I need to actually understand what customers are saying and use it to improve every location. In this way it is not just useful for reputation management and reviews, but it is also really good for customer feedback and customer experience management. Review collected by and hosted on G2.com.

EH

Evan H.

Owner

Small-Business (50 or fewer emp.)

4/3/2026

"ReputationStacker: Fast Setup, Intuitive UI, and Excellent Support"

5/5

What do you like best about ReputationStacker?

I have a computer repair shop so I can be perhaps slightly more critical than the average person when it comes to software and user interfaces. ReputationStacker was so easy to set up and use. Set up was very straightforward and fast, and the user interface has everything I need without being overwhelming or complicated. I am very much impressed. Review collected by and hosted on G2.com.

What do you dislike about ReputationStacker?

I have no complaints. Customer support is excellent. They responded to me within a few minutes and answered my questions and made a few adjustments to my account for me. Review collected by and hosted on G2.com.

What problems is ReputationStacker solving and how is that benefiting you?

I use ReputationStacker primarily for getting Google reviews and responding to them, and for getting customer feedback. I was surprised at how effective it is at both of those tasks. We take our reviews and customer feedback to heart, and ReputationStacker's reports show us our review growth and they also employ sentiment analysis and categorization so we can consistently improve our customer experience. Review collected by and hosted on G2.com.

AW

Abby W.

Paid Media Specialist

Small-Business (50 or fewer emp.)

4/17/2026

"ReputationStacker Delivers Effective Online Reputation Management for Property Management"

5/5

What do you like best about ReputationStacker?

ReputationStacker is really effective for online reputation management for property management companies. It was recommended to me by a colleague at another company and we've been very happy with it. Review collected by and hosted on G2.com.

What do you dislike about ReputationStacker?

Adding a new location in RS isn't automatic when we add the location to our other systems. I wish the integration made new location additions automatic. The RS support rep did say that you can make it automatic by using the API, but we don't use the API currently since we already had been using the direct integration. Review collected by and hosted on G2.com.

What problems is ReputationStacker solving and how is that benefiting you?

ReputationStacker is exactly what we were looking for for multi-location reputation management. We manage over 50 properties and we use ReputationStacker for all of them to get reviews and improve the experience of our residents. It has been a real life saver in making sure that we meet the needs of all of our tenants. Review collected by and hosted on G2.com.