--- title: Reputation Reviews meta\_title: 'Reputation Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2469 reviews by the users' company size, role or industry to find out how Reputation works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 2469 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Reputation Reviews & Product Details Visit Website Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network. Rather than functioning as a standard aggregation tool, the platform's core architecture facilitates advanced operational analytics and Generative Engine Optimization (GEO). The system processes siloed feedback channels into operational intelligence, allowing teams to uncover critical performance metrics without manually scouring through raw data. This capability is powered by a native AI assistant (Reputation IQ) that analyzes all feedback data to find trends and opportunities for improvement. Because this intelligence operates natively within the platform, organizations can extract deep conversational insights and track location-specific performance while keeping their proprietary data completely secure from third-party exposure. Core Capabilities Unified Feedback Hub: Consolidates reviews, surveys, and social media commentary from over 200 external directories into a centralized dashboard for standardized monitoring. Conversational Intelligence: Leverages secure, internal AI to instantly identify sentiment trends and customer friction points at scale. Global Listings Management: Audits and publishes accurate location data across the digital ecosystem to ensure strict consistency. AI Engine Optimization (AEO): Analyzes how large language models perceive the brand, equipping teams to optimize structured data for algorithmic discovery. Core Benchmarking: Calculates an objective Reputation Score to index review volume, sentiment analysis, and responsiveness against industry competitors. The primary value of Reputation lies in its capacity to transform legacy local SEO efforts into a modern AEO strategy. As search behavior continues to fragment, multi-location brands utilize the platform to solve the inherent blind spots created by AI aggregators. By actively managing their digital footprint and automating their engagement protocols, organizations establish the precise citation consistency and interaction signals required by large language models. Ultimately, the platform empowers businesses to systematically elevate their localized customer experience, secure massive operational time savings, and capture market share through improved algorithmic visibility. * * * Product Website Reputation Seller [Reputation](https://www.g2.com/sellers/reputation) Discussions [Reputation Community](https://www.g2.com/products/reputation/discuss) Languages Supported German, English, French, Spanish Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/reputation/pricing) ## Reputation Integrations (13) What do users say about integrations? Verified by Reputation [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apartments.com ](https://www.g2.com/products/apartments-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apple ](https://www.g2.com/products/apple/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook for Business ](https://www.g2.com/products/facebook-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ICE ](https://www.g2.com/products/ice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lead Management ](https://www.g2.com/products/total-expert-lead-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Recruitment Marketing ](https://www.g2.com/products/linkedin-recruitment-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Trustpilot ](https://www.g2.com/products/trustpilot/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Yardi RENTCafe ](https://www.g2.com/products/yardi-rentcafe/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Yardi Voyager ](https://www.g2.com/products/yardi-voyager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Yelp Advertising ](https://www.g2.com/products/yelp-advertising/reviews) Show More ![Lindsey A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsey A.") LA Lindsey A. Mid-Market (51-1000 emp.) 5/7/2026 "Effortless Review Management with Insightful Analytics" 5/5 What do you like best about Reputation? I use Reputation for Dealer Reviews, and I appreciate how it shows analytics of our business reviews over several platforms. It's great to easily see when we are down in reviews and what areas we need to work on based on the feedback. I love how it tags specific areas mentioned by customers, highlighting both strengths and areas for improvement. The ease of use is another big plus for me, and the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Reputation? No issues. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? I use Reputation to access analytics for our business reviews across platforms, see where we need to improve, and identify what customers appreciate, as it tags areas based on feedback. Review collected by and hosted on G2.com. Show More Response from Lerin O'Neill of Reputation [Editedit](https://www.g2.com/survey_responses/reputation-review-12772245/official_response/edit) Thank you for sharing your positive experience with Reputation! We're glad to hear that our analytics and review tagging features are helping you identify areas for improvement and strengths in your business. We appreciate your support! Validated ReviewerIncentivizedSource: Seller invite SR Sergio R. Sales Manager Enterprise (\> 1000 emp.) 4/21/2026 "Comprehensive Insight, Minor Sampling Hurdles" 5/5 What do you like best about Reputation? I like the sentiment analysis feature because it helps us get a holistic view of experiences. I also love the score system as it allows us to gauge if we are doing well or not. The setup was very simple for us. Review collected by and hosted on G2.com. What do you dislike about Reputation? I don't really like how it doesn't really positively leverage a large income of samples or a smaller sample size. I think the score should be streamlined and should know when there is an outlier as far as participation goes. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? I use Reputation to gauge our homeowner experience, seeing the quality of our customer visits. The sentiment we get gives a holistic view, and the score system helps us know if we're doing well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Molly B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Molly B.") MB Molly B. Owner and Photographer Mid-Market (51-1000 emp.) 11/26/2025 "Effortless Review and Social Media Management in One Place" 4/5 What do you like best about Reputation? It's convenient to manage and reply to all reviews from a single location, and it also makes preparing social media posts for various platforms much easier. Review collected by and hosted on G2.com. What do you dislike about Reputation? The look and feel of the reporting section could be improved to be more user-friendly. For example, adding a search bar to help users quickly find specific reports would be more efficient than having to click through arrows one by one to see what’s available in each category. It would also be helpful to allow customization of the ribbon and dashboard so users can arrange the reports they use most or want to see in their preferred order, rather than being limited to the default setup provided by the platform. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? By consolidating the platforms we need to manage, it has become easier to respond to reviews. Additionally, we now have a clear, high-level overview of the ratings for all the properties we oversee across the US and Canada. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brandon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon R.") BR Brandon R. Internet Manager Mid-Market (51-1000 emp.) 9/22/2022 "Streamlined Review Management with AI Ease" 5/5 What do you like best about Reputation? I appreciate how Reputation consolidates everything in one place, which makes it easy to manage responses to surveys and reviews efficiently. The new AI feature significantly enhances this experience by allowing me to respond quickly, even when managing multiple stores that receive numerous reviews. Having all this functionality centralized ensures that I can handle customer feedback seamlessly and keep up with the volume of interactions without any hassle. Furthermore, the initial setup was very painless, which was a great relief and allowed for a smooth integration into our existing processes. Review collected by and hosted on G2.com. What do you dislike about Reputation? I dislike the issue with survey emails when they bounce due to incorrect email addresses. It's frustrating that I'm unable to resend the survey after correcting the email, which complicates my ability to ensure all feedback is captured effectively. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? I use Reputation to manage reviews and surveys efficiently across multiple stores, centralizing feedback and enabling quick responses with its AI feature. Review collected by and hosted on G2.com. Show More 11/25/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite RW Ryan W. Mid-Market (51-1000 emp.) 4/15/2026 "User-Friendly with Excellent Support, Needs Automatic Features" 4.5/5 What do you like best about Reputation? I like using Reputation because it helps us ensure we're above industry standards. It's a good tool for checking where we stand. The support team is very helpful, making sure accounts are linked properly, and I find the site to be well-thought-out. Most things you can figure out by yourself, which makes it pretty easy to use. Also, the initial setup was very easy, with our rep helping us along the way. Review collected by and hosted on G2.com. What do you dislike about Reputation? I feel like automatic review send-outs would significantly improve the service. Despite Reputation having nice tools to send review requests, it's just not as effective as the automatic ones that other companies offer. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? I use Reputation to maintain industry standards and respond quickly to upset customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Nicole R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole R.") NR Nicole R. Community manager Mid-Market (51-1000 emp.) 4/20/2026 "Effortless Review Management with Reputation" 5/5 What do you like best about Reputation? I use Reputation for managing my online reviews and social presence all from one place. I like that it notifies me about a new review from any review platform, which saves me time. It's very user friendly, and I like that it keeps me informed as to how I can raise my overall score. Review collected by and hosted on G2.com. What do you dislike about Reputation? Many of the features come at an additional cost, so we’ve chosen not to use them in order to avoid the extra expense. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? I use Reputation for managing my online reviews and social presence from one place. It notifies me of new reviews from any platform, saving me time. It's user-friendly and keeps me informed on improving my overall score. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AH Austin H. Leasing Consultant Small-Business (50 or fewer emp.) 7/22/2025 "easy to use and easy to add posts" 5/5 What do you like best about Reputation? What I like most about this website is how easy it is to schedule posts. The interface is intuitive and saves me so much time when planning content Review collected by and hosted on G2.com. What do you dislike about Reputation? What I like most about this website is how easy it is to schedule posts—it's a real time-saver once you're set up. However, the overall usability could be improved, as it takes some time to get used to the layout and features. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? keep track of post and reviews Review collected by and hosted on G2.com. Show More 4/20/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite JR Jodi R. Digital Marketing Manager Enterprise (\> 1000 emp.) 6/8/2023 "Successful Partnership, Great Results" 5/5 What do you like best about Reputation? This program has made managing online reviews seemless. The partnership brought awareness to our entire organization, stressing the importance of GBP and ORM. Review collected by and hosted on G2.com. What do you dislike about Reputation? Business Listings: having someone managing our GBP is huge, but progress is slow. It would be helpful to have more strategic planning for optimizing our listings. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? Managing our Google listings to keep them up-to-date and optimized. They respond to all positive reviews and send Review Requests to patients to encourage Google reviews. Review collected by and hosted on G2.com. Show More 4/22/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 7/17/2023 "Reviews, Dashboards & Widgets, Oh My!" 4.5/5 What do you like best about Reputation? I have started to explore the Survey options - what a great tool! Also, the Reputation Score X is always helpful to see exactly what has impacted our score by viewing "Insights About What Impacted Your Score". Review collected by and hosted on G2.com. What do you dislike about Reputation? It would be nice to have a QR code to share when sending review requests to clients. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? I'm still new to Reputation, but I really like being able to send out Review links to Google, Facebook, etc. which makes it easier for the recipient to quickly and easily post a review. Review collected by and hosted on G2.com. Show More 6/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jennifer G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer G.") JG Jennifer G. Director of Administrative Operations Small-Business (50 or fewer emp.) 11/16/2022 "Good Program but Social Analytics not up to par" 3.5/5 What do you like best about Reputation? Reputation is easy to use and keeps our process consistent for requesting and tracking reviews. Review collected by and hosted on G2.com. What do you dislike about Reputation? The analytics need to be broken down more.. similar to Sprout social (as a reference) which is who we switched from for social postings. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? The problem of tracking reviews and showing employee engagement towards reviews. Review collected by and hosted on G2.com. Show More 6/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Reputation? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Reputation ](https://www.g2.com/products/reputation/discussions/new) BL Brian Landreth • Last activity about 6 years ago Can you use Facebook Live from the Reputation app? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/24836-can-you-use-facebook-live-from-the-reputation-app) JB Jenni Bost • Last activity almost 4 years ago Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/40490-can-we-possibly-work-with-sites-like-indeed-com-or-glassdoor-com-to-set-up-profiles-correctly) [ View all Discussions ](https://www.g2.com/products/reputation/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 14 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/reputation/pricing) Reputation Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") Birdeye 4.7/5(4,203) [ Compare Now ](https://www.g2.com/compare/birdeye-vs-reputation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5246d5413aefc69f3ef529bf80feed27/yext.jpg "Product Avatar Image") Yext 4.4/5(1,124) [ Compare Now ](https://www.g2.com/compare/reputation-vs-yext) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image") Podium 4.5/5(2,109) [ Compare Now ](https://www.g2.com/compare/podium-vs-reputation) ##### ##### Reputation Features Consumer Intelligence Customer Feedback Competitive Intelligence Sentiment Analysis Reporting Corporate Reporting Dashboard Media Monitoring Social Networks Monitoring Social Media Management Digital Media Monitoring In-House Management Team Workflow [ View More Features ](https://www.g2.com/products/reputation/features) ## 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