--- title: Reputation Reviews meta\_title: 'Reputation Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2469 reviews by the users' company size, role or industry to find out how Reputation works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 2469 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Reputation Reviews & Product Details Visit Website Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network. Rather than functioning as a standard aggregation tool, the platform's core architecture facilitates advanced operational analytics and Generative Engine Optimization (GEO). The system processes siloed feedback channels into operational intelligence, allowing teams to uncover critical performance metrics without manually scouring through raw data. This capability is powered by a native AI assistant (Reputation IQ) that analyzes all feedback data to find trends and opportunities for improvement. Because this intelligence operates natively within the platform, organizations can extract deep conversational insights and track location-specific performance while keeping their proprietary data completely secure from third-party exposure. Core Capabilities Unified Feedback Hub: Consolidates reviews, surveys, and social media commentary from over 200 external directories into a centralized dashboard for standardized monitoring. Conversational Intelligence: Leverages secure, internal AI to instantly identify sentiment trends and customer friction points at scale. Global Listings Management: Audits and publishes accurate location data across the digital ecosystem to ensure strict consistency. AI Engine Optimization (AEO): Analyzes how large language models perceive the brand, equipping teams to optimize structured data for algorithmic discovery. Core Benchmarking: Calculates an objective Reputation Score to index review volume, sentiment analysis, and responsiveness against industry competitors. The primary value of Reputation lies in its capacity to transform legacy local SEO efforts into a modern AEO strategy. As search behavior continues to fragment, multi-location brands utilize the platform to solve the inherent blind spots created by AI aggregators. By actively managing their digital footprint and automating their engagement protocols, organizations establish the precise citation consistency and interaction signals required by large language models. Ultimately, the platform empowers businesses to systematically elevate their localized customer experience, secure massive operational time savings, and capture market share through improved algorithmic visibility. * * * Product Website Reputation Seller [Reputation](https://www.g2.com/sellers/reputation) Discussions [Reputation Community](https://www.g2.com/products/reputation/discuss) Languages Supported German, English, French, Spanish Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/reputation/pricing) ## Reputation Integrations (13) What do users say about integrations? Verified by Reputation [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apartments.com ](https://www.g2.com/products/apartments-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apple ](https://www.g2.com/products/apple/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook for Business ](https://www.g2.com/products/facebook-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ICE ](https://www.g2.com/products/ice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lead Management ](https://www.g2.com/products/total-expert-lead-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Recruitment Marketing ](https://www.g2.com/products/linkedin-recruitment-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Trustpilot ](https://www.g2.com/products/trustpilot/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Yardi RENTCafe ](https://www.g2.com/products/yardi-rentcafe/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Yardi Voyager ](https://www.g2.com/products/yardi-voyager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Yelp Advertising ](https://www.g2.com/products/yelp-advertising/reviews) Show More ![doug g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "doug g.") DG doug g. Mid-Market (51-1000 emp.) 4/15/2026 "Real-Time Review Alerts Boost Efficiency" 5/5 What do you like best about Reputation? I appreciate how Reputation alerts me immediately when a review is posted, so I don't need to constantly monitor the sites myself. It's great to receive help with my responses. Also, the initial setup was very easy, making the transition smoother for my team. Review collected by and hosted on G2.com. What do you dislike about Reputation? N/A Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? I use Reputation to track online reviews. It alerts me to any posted review, so I don't need to monitor the sites myself. I also receive help with my responses, which adds value to my workflow. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![RKF P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RKF P.") RP RKF P. 11/25/2025 "Effortlessly Monitors Reputation, Boosts Customer Footfall" 5/5 What do you like best about Reputation? I love how Reputation allows us to closely monitor our reputation scores, which is crucial for understanding how well we are doing and what areas might need improvement. It's extremely satisfying to see our score adjust, and it gives us a real-time view of our standing. Reputation's capability to enhance our presence on platforms like Google has directly translated to more customer footfall, demonstrating the tangible impact of maintaining a good reputation. The process of setting up Reputation was very easy, which made the transition smooth and hassle-free. This ease of use is important as it allowed our team to integrate the platform quickly without any major learning curve. The fact that Reputation actively contributes to drawing more customers through improved online reviews is an invaluable advantage for our business. Review collected by and hosted on G2.com. What do you dislike about Reputation? I would prefer to see a table of who is above us, where they are and how they are above us. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? I use Reputation to monitor our reputation scores, leading to more foot traffic by enhancing Google reviews and allowing us to closely monitor performance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CM Christine M. Customer Service Manager Mid-Market (51-1000 emp.) 8/30/2022 "Everything I've needed it to be, even before I needed it to be!" 5/5 What do you like best about Reputation? I can micro-compare our scores, or macro-compare them to the area. I can see individual responses, reply to individual surveys, schedule social media posts, just about everything, before I even realize it's what we need to start doing more of next. The more my team uses it, the better we get! I particularly LOVE that I can see how many responses we had last year or the year before and what platforms they were on to help our score, too. Review collected by and hosted on G2.com. What do you dislike about Reputation? Some of our responses are off-kilter because of changed scores, and I'd like to be able to really tweak some of the reports, but that might be MY know-how, not a limitation of the platform! Also, some managers can get hung up in the "we need these replies" or "we need more of these customers to fill out surveys" instead of focusing on the actual customer service side- I wish the "what you should do" pages reminded them that it's not just "get more Facebook reviews" but "Remember, every one of your customers today should WANT to leave you a great review!" Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? One of my stores is constantly GREAT and Reputation keeps them up there by finding small slips before they become BIG ones. One of my stores is struggling and Reputation lets them focus on which individuals are struggling and where they may need help. Now, Reputation reminds us how many more reviews we got last year over this year, or what platforms are seeing less traffic than before, so we can focus on why we're missing those reviews. Review collected by and hosted on G2.com. Show More 11/25/2025 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Frank B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frank B.") FB Frank B. 11/24/2025 "Effortlessly Tracks Customer Feedback and Enhances Service Skills" 5/5 What do you like best about Reputation? I really appreciate Reputation for its powerful ability to track CSI scores and customer feedback effectively. This capability is incredibly valuable in resolving customer concerns, as it allows me to see and analyze customer feedback directly. With Reputation, I'm able to hone my customer service skills through repetition, continuously improving the way I address customer issues. The process is smooth and learning from customer interactions has become easier, leading to better service outcomes. Additionally, the initial setup was very easy, which made the transition to using Reputation seamless and stress-free. These benefits culminate in a strong, positive impression of the software, making me very likely to recommend it to others, as evidenced by my top rating of 10 out of 10 likelihood to recommend it to a friend or colleague. Review collected by and hosted on G2.com. What do you dislike about Reputation? N/A Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? I use Reputation to track CSI scores and customer feedback, resolve customer concerns, and enhance our customer service skills through repetition. It streamlines our process of responding to feedback and improves overall customer interactions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 6/10/2021 "Consistent and easy to navigate" 4/5 What do you like best about Reputation? The Reputation BL team has gone above and beyond to assist with the complexities regarding syncing and vendor issues. Review collected by and hosted on G2.com. What do you dislike about Reputation? Recognize duplication of profile information and perhaps turn off syncs on duplicate profiles Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? My team is lessening the inaccuracies of our provider's public information. We've realized the benefits of bulk uploading. Review collected by and hosted on G2.com. Show More Response from Chris Black of Reputation [Editedit](https://www.g2.com/survey_responses/reputation-review-4791894/official_response/edit) Hi! We're so happy we were able to help you out! We agree, bulk uploading is AMAZING! Thank you again for leaving us this response! 6/11/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gerald S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerald S.") GS Gerald S. Pest Technician Mid-Market (51-1000 emp.) 4/15/2026 "I love the way reputation is working out in my favor" 5/5 What do you like best about Reputation? I like that you can see your work recognized by the reviews people leave Review collected by and hosted on G2.com. What do you dislike about Reputation? Nothing i dont dislike anything if you were to ask i really have to say nothing Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? Its actually giving me good reviews of my service Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Shirley B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shirley B.") SB Shirley B. Guest Experience Director Entertainment Mid-Market (51-1000 emp.) 11/26/2025 "Effortless Setup with Outstanding Venue Insights" 4/5 What do you like best about Reputation? I find the reporting feature in Reputation particularly valuable as it allows me to gather and analyze insights effectively, which is crucial for managing our multi-location venues. I also appreciate the listing accuracy provided by Reputation, which ensures that our information remains consistent and up-to-date across different platforms. Additionally, the initial setup of Reputation was very easy, making the transition from our previous tool, Tattle, smooth and hassle-free. Review collected by and hosted on G2.com. What do you dislike about Reputation? I find that the reporting settings in Reputation could be improved, particularly with the use of global filters. I want to set an automatic date range that saves, and the current setting auto-selects the previous year, which I would like to change. Additionally, I would appreciate the ability to update the filter for all widgets simultaneously. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? I use Reputation for review aggregations and surveys, gaining venue-level insights for our multi-locations, benefiting from robust reporting and listing accuracy. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: Seller invite ![Zack D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zack D.") ZD Zack D. Sales Manager Mid-Market (51-1000 emp.) 4/15/2026 "Easy, User-Friendly Way to Track Customer Feedback and Ratings" 5/5 What do you like best about Reputation? Easy to see what customer are saying about us and how they are rating the dealership Review collected by and hosted on G2.com. What do you dislike about Reputation? Honestly, nothing. Easy to respond to customers and very user friendly Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? Where we are lacking in the sales and service customer experience Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Chris T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris T.") CT Chris T. Tech Enterprise (\> 1000 emp.) 4/21/2026 "Simple, Quick to Use—But Needs Email Review Requests" 3.5/5 What do you like best about Reputation? Simple format makes it easy to use quickly Review collected by and hosted on G2.com. What do you dislike about Reputation? Should allow sending email review requests. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? Can't say that it is. I service the same hundred businesses every month and send the same review invites every month... Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 1/11/2023 "Great for reporting. Use this platform to monitor the reputation of all properties in the portfolio." 5/5 What do you like best about Reputation? I like viewing the trends over time. Watching the competitive intelligence trends over the portfolio is so useful. Review collected by and hosted on G2.com. What do you dislike about Reputation? Reputation does exactly what we need it to do. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? We can go login to Reputation to see an overview of each property versus having to log into each one directly. Review collected by and hosted on G2.com. Show More 6/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Reputation? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Reputation ](https://www.g2.com/products/reputation/discussions/new) JB Jenni Bost • Last activity almost 4 years ago Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/40490-can-we-possibly-work-with-sites-like-indeed-com-or-glassdoor-com-to-set-up-profiles-correctly) BL Brian Landreth • Last activity about 6 years ago Can you use Facebook Live from the Reputation app? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/24836-can-you-use-facebook-live-from-the-reputation-app) [ View all Discussions ](https://www.g2.com/products/reputation/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 14 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/reputation/pricing) Reputation Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") Birdeye 4.7/5(4,203) [ Compare Now ](https://www.g2.com/compare/birdeye-vs-reputation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5246d5413aefc69f3ef529bf80feed27/yext.jpg "Product Avatar Image") Yext 4.4/5(1,124) [ Compare Now ](https://www.g2.com/compare/reputation-vs-yext) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image") Podium 4.5/5(2,109) [ Compare Now ](https://www.g2.com/compare/podium-vs-reputation) ##### ##### Reputation Features Consumer Intelligence Customer Feedback Competitive Intelligence Sentiment Analysis Reporting Corporate Reporting Dashboard Media Monitoring Social Networks Monitoring Social Media Management Digital Media Monitoring In-House Management Team Workflow [ View More Features ](https://www.g2.com/products/reputation/features) ## 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