1. [Home](https://www.g2.com/) 2. ... 3. [Customer Success Software](https://www.g2.com/categories/customer-success) 4. [Reptrics Discussions](https://www.g2.com/products/reptrics/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cbb3958ccd6ab9a08cbc5b67eedbce46/reptrics.png "Product Avatar Image") ](/products/reptrics/reviews) [ Reptrics ](/products/reptrics/reviews) (3)5.0/5 Reptrics is all-in-one Customer Success Software for B2B SaaS businesses to drive customer retention & growth. Reptrics is built for proactive Customer Success team & executive leader to manage customer onboarding, and renewals, reduce churn, and boost expansion opportunities. Reptrics empowers customer success teams to become revenue centers rather than a cost center. Helps to manage success throughout the customer lifecycle by automating customer-centric workflows using playbooks. Customer-focused data platform to oversee account health, and address churn risk in real time. Headquartered in Florida, founded in 2019 is VC backed platform. Trusted by global clients like Hook Security, Web-est, Skill Struck, Kinectify, and many more to increase MRR(Monthly Retention Rate and maximize lifetime value(LTV) with fastest implementation of tech-stack under 90 days. Show More * * * ### 100.0 Nps Score Already have Reptrics? ### All Reptrics Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is Reptrics used for? ](/discussions/what-is-reptrics-used-for) What is Reptrics used for? [ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Local Listing Management Software ](https://www.g2.com/tags/local-listing-management-software)[ Local Listing Management Software Questions ](https://www.g2.com/topics/local-listing-management) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Reptrics+questions+and+get+answers+from+expert+users+in+our+Reptrics+Discussions+section.&title=Reptrics+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freptrics%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Reptrics+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freptrics%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freptrics%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Reptrics+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freptrics%2Fdiscuss%0aAsk+Reptrics+questions+and+get+answers+from+expert+users+in+our+Reptrics+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Reptrics+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freptrics%2Fdiscuss%0aAsk+Reptrics+questions+and+get+answers+from+expert+users+in+our+Reptrics+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/reptrics/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_cbb3958ccd6ab9a08cbc5b67eedbce46/reptrics.png "Product Avatar Image") ### Have you used Reptrics before? Answer a few questions to help the Reptrics community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freptrics%2Fdiscuss%3Fsmall_ask%3Dreptrics) No