I liked that the app allowed me to track my field reps locations with the Workforce tracker and the option to automate our market research survey system to cut down on time spent on Data Entry. The submission of completed research questionnaires in real time was an added advantage as we were able to increase our contact ratio Review collected by and hosted on G2.com.
There were a couple of things that we felt could use some improvement. In the forms, my team felt that allowing the option for multiple selections in a custom form drop-down menu would be beneficial. As well, we felt that it was a bit backwards from our existing process to create a client before getting access to the desired form. The app seems to be more geared towards a B2B relationship rather than a B2C one. If it can be incorporated to have access to the form and then create the client, that would be more beneficial to our process. Review collected by and hosted on G2.com.
