Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Best in class"
5/5
What do you like best about Reprise?

Reprise is the only software that could capture our full environment and easily create click through demos from. Other competitors had issues doing what Reprise does so seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Aside from the cost, you really need dedicate time to learn the platform and the UI can be kinda confusing. Review collected by and hosted on G2.com.

Response from Jake Sotir of Reprise

Wow - thanks so much for this amazing review! So great to hear your experience has been so positive and seamless :)

Deepak J.
DJ
Deepak J.
Vice President of Product Marketing
Mid-Market (51-1000 emp.)
"Build interactive demos without depending on your engineering team"
5/5
What do you like best about Reprise?

Reprise helps us quickly build interactive and clickable demos that we can use on our website, landing pages, and email campaigns. We used Reprise in our product-led growth motion to help educate free trial users on the specific use cases that they could address with our solution. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Building a product tour in Reprise does take time. You will need a reasonably technical builder (HTML knowledge is useful) who can work with Reprise to capture product screenshots, edit copy, and create a logical flow. However, the CS teams at Reprise are great and help address any issues you might encounter. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent Product"
5/5
What do you like best about Reprise?

This is an excellent product. We are using it as part of a Product Led Growth strategy and are in the process of building out our replays at the moment. The PS team is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Haven't found anything to be unhappy about yet. Review collected by and hosted on G2.com.

Kyle S.
KS
Kyle S.
Product Marketer
Mid-Market (51-1000 emp.)
"Product Walkthroughs, Customer Education, Sales Outreach - Reprise Makes it Quick, Easy & Excellent"
5/5
What do you like best about Reprise?

My favorite part about working with Reprise is crafting an experience. Reprise allows for instant understanding of even complex product use cases by putting the prospect directly in the driver's seat, with a guided but interactive experience. It is far more engaging than copy on a page or a recorded video and allows for layers of flexibility that both those mediums lack. I've yet to find a tool that I enjoy using more. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

My only actual dislike of Reprise is not having enough bandwidth to put more time into it! While there can be slightly frustrating moments when screens aren't being captured right or editing certain elements in a Replay, Reprise is quick to respond and address any concerns. They are an excellent partner. Review collected by and hosted on G2.com.

Jason B.
JB
Jason B.
CRO
Mid-Market (51-1000 emp.)
"Reprise is going to help us drive product led growth."
4.5/5
What do you like best about Reprise?

Easy of use, quick to learn, lots of uses across organization.

Reprise took our feedback and added capabilities to make the product even more effective. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Nothing stands out that I would say I do not like. Review collected by and hosted on G2.com.

Scarlett  C.
SC
Scarlett C.
Product Specialist
Mid-Market (51-1000 emp.)
"Must have tool for PLG!!"
5/5
What do you like best about Reprise?

Reprise helps me easily create tours of our product that look professional. The tool is customizable, which means your Replay will be unique and carry the voice of your organization. Not to mention the CS team and design team are the most helpful people ever. I described my vision to the Reprise team, and they helped me create a delightful tour! Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Nothing at all. Reprise has my heart! Excited to see what the future holds for Reprise. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Flexible Product Walkthroughs"
5/5
What do you like best about Reprise?

Ability to customize all aspects of the product screens - replace text, images etc.

Constantly releasing updates and new features Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Editing the screens and guides can be buggy, but support was always able to help/provide answers Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Overall positive experience as a user. Never any major hiccups."
4.5/5
What do you like best about Reprise?

Appealing UI and easy to create custom tours/demos. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Like any other platform, it takes some time to adjust to the formatting/control panel while creating customized product tours. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great way to preview your product!"
4.5/5
What do you like best about Reprise?

the click walkthrough that gives the impression you are clicking around the actual product Review collected by and hosted on G2.com.

What do you dislike about Reprise?

not able to click around outside of pre-defined options Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great tool for demos"
5/5
What do you like best about Reprise?

I love how easy it is to both create videos and send to prospects/customers. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Nothing. This is a great overall product. Review collected by and hosted on G2.com.