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MD

Marcelo D.

Regional Sales Manager LATAM

Small-Business (50 or fewer emp.)

4/10/2020

"Excellent source of Industry information, Market insights."

5/5

Describe the project or task ReportLinker helped with:

Deeply understand of Fishmeal and fish oil with detailed facts and figures supporting taking decision / defining strategy on product positioning, industry trends, key end users. Review collected by and hosted on G2.com.

What do you like best about ReportLinker?

General Industry detailed reports, Company specific reports, Global Market assessment details. Review collected by and hosted on G2.com.

What do you dislike about ReportLinker?

Nothing that I dislike, Information is available in an easy to handle / access fashion Review collected by and hosted on G2.com.

Recommendations to others considering ReportLinker:

Excellent source of information, easy to use, ready when needed, it help a lot supporting decision making and guidance related to specific go-to-market strategy Review collected by and hosted on G2.com.

What problems is ReportLinker solving and how is that benefiting you?

Better understanding of a specific industry / market. If helped me access very important information for decision making, and identify potential customers for market development. Review collected by and hosted on G2.com.

AR

Verified User in Research

Small-Business (50 or fewer emp.)

3/4/2019

"Doing the research on the possibility of exporting forest products to Hong Kong and Singapore"

4.5/5

Describe the project or task ReportLinker helped with:

I have been engaged in the research on the possibility of exporting Japanese forest products to Hong Kong and Singapore and could find the materials and data useful for my research in Report Linker. Review collected by and hosted on G2.com.

What do you like best about ReportLinker?

I could browse the statistics or magagines in ReportLinker anytime I want for my research. Review collected by and hosted on G2.com.

PD

Verified User in Design

Mid-Market (51-1000 emp.)

7/31/2018

"Great source of information for research information"

4.5/5

Describe the project or task ReportLinker helped with:

Reportlinker assisted me in analyzing the US Rail Transportation compared to the European, Chinese and Australian rail transportation. General passenger usage and technology being used by other areas of the world were analyzed and ways to administer and implement within the US were considered to increase passenger usage. Review collected by and hosted on G2.com.

What do you like best about ReportLinker?

There are numerous reports that are available by knowledgeable and credible sources. It is all located in one place and saves time of doing the research that is already performed and now readily available. Review collected by and hosted on G2.com.

Response from Sam Hamrick of ReportLinker

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Dear Customer,

Thank you very much for sharing your experience of using our services. We hope to see you soon at ReportLinker.

PR

Verified User in Real Estate

Enterprise (> 1000 emp.)

7/30/2018

"ReportLinker"

3.5/5

Describe the project or task ReportLinker helped with:

This product is helpful in linking your ERP system with a reporting module. Review collected by and hosted on G2.com.

What do you like best about ReportLinker?

I like the linking functionality and convenience of real time information Review collected by and hosted on G2.com.

Response from Sam Hamrick of ReportLinker

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Dear Customer,

Thank you very much for sharing your experience of using our services. We hope to see you soon at ReportLinker.

PH

Verified User in Higher Education

Enterprise (> 1000 emp.)

7/30/2018

"Pony Express "

4.5/5

Describe the project or task ReportLinker helped with:

With this software, I am able to take my report and attach it to other relevant reports from me and colleagues and share them much easier with the network. Review collected by and hosted on G2.com.

What do you like best about ReportLinker?

I love having the ability to coordinate reports and get all of them to the necessary people in one swoop. Review collected by and hosted on G2.com.

Response from Sam Hamrick of ReportLinker

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Dear Customer,

I am glad to hear you enjoyed using ReportLinker's services. Thank you for sharing your experience. We hope to see you soon at ReportLinker.

💎L

💎 Ricardo Alexandre L.

Partner and Strategic Designer

Management Consulting

Small-Business (50 or fewer emp.)

1/10/2018

"Bad faith on Report Linker"

1.5/5

Describe the project or task ReportLinker helped with:

Desk Research about Restaurant Sector and other segments. Review collected by and hosted on G2.com.

What do you like best about ReportLinker?

Nothing. The Tool does not deliver what it promises. Review collected by and hosted on G2.com.

What do you dislike about ReportLinker?

The reports usually are very shallow, or not available, not different than the reports I would find by myself through Google. I have found the website misleading. When I searched for "Restaurant Reports" I got a result such as "Restaurant Trends for 2018-2022". When I subscribed the service, I realized that this report does not exist, its link just took me to a page with fragmented paragraphs without relation to the subject "Trends". This seems to be bad faith to me. Review collected by and hosted on G2.com.

Response from Chloé Jacquet of ReportLinker

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Hello Ricardo,

I am sorry to read that you are not satisfied with our service.

The page that you saw with the title "Restaurant Trends 2018-2022" is not the name of a report, but the name of a category that compiles and filters all the documents available in our database containing information about that specific topic.This can be statistics, market shares, etc.

As mentioned in our website, ReportLinker is a professional search engine aggregating authoritative publicly sourced data in one place and eliminating search results normally indexed in open source with little value such.

Even though our site is self service, our customer care and analysts teams are always available to help our clients with their search. Simply by contacting us through one of our different communication channels. Please let me know if I can help.

Best Regards,

Chloe

PP

Verified User in Public Relations and Communications

Small-Business (50 or fewer emp.)

7/31/2018

"Would recommend this product "

5/5

Describe the project or task ReportLinker helped with:

Responses to emails was really excellent as well as the customer service and support Review collected by and hosted on G2.com.

What do you like best about ReportLinker?

The customer Sevice offerings and support which was not expected Review collected by and hosted on G2.com.

Response from Sam Hamrick of ReportLinker

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Dear Customer,

Thank you very much for sharing your experience of using our services. We hope to see you soon at ReportLinker.

CE

Verified User in Education Management

Small-Business (50 or fewer emp.)

7/30/2018

"Great data tool"

3/5

Describe the project or task ReportLinker helped with:

Look at potential new consumer group for expanding education financing company. Review collected by and hosted on G2.com.

What do you like best about ReportLinker?

Lots of data and statistics without work Review collected by and hosted on G2.com.

Response from Sam Hamrick of ReportLinker

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Dear Customer,

Thank you very much for sharing your experience of using our services. We hope to see you soon at ReportLinker.

CF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

7/6/2018

"Specific market forecast"

5/5

Describe the project or task ReportLinker helped with:

Customized tailoring of information package Review collected by and hosted on G2.com.

What do you like best about ReportLinker?

Speed of response and tailoring to needs Review collected by and hosted on G2.com.

Response from Chloé Jacquet of ReportLinker

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Dear Customer, thank you for your review! Hope to see you back on ReportLinker very soon.

GY

Graeme Y.

Business Development Manager

Higher Education

Enterprise (> 1000 emp.)

6/30/2017

"Unusual to find such good customer service.... would recommend"

4.5/5

Describe the project or task ReportLinker helped with:

I took a chance on ReportLinker as I had a n urgent deadline and required some market Information on a specific training market which was quite niche Review collected by and hosted on G2.com.

What do you like best about ReportLinker?

Response to email enquiry-customer care was excellent and not what I expected Review collected by and hosted on G2.com.

What do you dislike about ReportLinker?

That the report linker site only provided broad overview information when It seemed to promise something more specific and tailored. I was unable to preview before I bought the service however once I had paid I was unable to find anything remotely like the search engne had promised. I felt very let down particularly as I had spoken to eport link staff and tried to get a preview. I actually felt a bit duped.

My enquiry was followed up and what happened to my request was very unusual, someone actually LISTENED and TOOK OWNERSHIP, I really did not expect this and had written off the fee as a bad experience. I then received a further emaila dn offer to assist. when the member of staff was unable to I was offered a refund.

That is going ABOVE and BEYOND. Very well done to REPORT LINKER, this is far better thatn I expected and my respect for your service has been turned around Review collected by and hosted on G2.com.

Response from Chloé Jacquet of ReportLinker

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Dear Graeme,

Thank you very much for your comment.

I just would like to bring some clarification about our service. It is a collection of data compiled from sources such as governments, embassies, research institutions etc. Everyday we crawl 10,000 sources for new reports and statistics to enrich our platform. The granularity of the content available actually depends on the sector. That’s why we sometimes have very specific and tailored documents, where some industries offer only broad information.

We aim to keep improving our service, hopefully we’ll be able to better answer your needs next time you come :-)

Thanks for sharing this with your peers,

Chloe