ReplyZen is an AI comment management platform for Facebook and Instagram that automates responses to both ad and organic post comments. It helps performance marketers, ecommerce businesses, and social media teams scale their engagement by automatically answering customer questions, moderating inappropriate content, and tracking conversions from comment interactions. The platform includes customizable AI agents that match your brand voice, automated link insertion for product/affiliate URLs, and detailed analytics showing which social interactions lead to sales. Designed for businesses running paid social campaigns who need to maintain consistent engagement across multiple ad posts and pages without manual intervention.
Key Features:
- Automated comment replies with customizable AI responses
- Comment moderation and sentiment analysis
- Conversion tracking from comment to purchase
- Trackable short links for attribution
- Multi-page and multi-team management
- Support for both Facebook and Instagram business pages