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Replicant

](/products/replicant-replicant/reviews)

(45)4.7/5

Replicant is the leader in agentic AI for customer service. Our platform replicates your top-performing agents to automate complex conversations across voice, chat, and SMS, delivering instant, reliable, brand-aligned CX. With 6+ years of experience and 200+ enterprise deployments, our AI agents resolve customer issues end-to-end with full visibility into every interaction, giving enterprises the insights and control to drive true AI transformation.

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### 81.0

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# What is Replicant used for?
](/discussions/what-is-replicant-used-for)
What is Replicant used for?

[

Intelligent Virtual Assistants Software

](https://www.g2.com/tags/intelligent-virtual-assistants-software)[

Speech Analytics Software

](https://www.g2.com/tags/speech-analytics-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)

[

Call Center Infrastructure (CCI) Software

](https://www.g2.com/tags/call-center-infrastructure-cci-software)[

Customer Service Automation Software

](https://www.g2.com/tags/customer-service-automation-software)

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