---
title: Replay Call Recording Reviews
meta_title: 'Replay Call Recording Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Replay Call Recording works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 4
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# Replay Call Recording Reviews
**Vendor:** Trisys  
**Category:** [Employee Monitoring Software](https://www.g2.com/categories/employee-monitoring-software)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 4
## About Replay Call Recording
Replay Call Recording is a call recording software that produces valuable reports from the company telephone activity.




## Replay Call Recording Reviews
  ### 1. This call recording is the wholesome product for all the call center related requirements!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaviya S. | RECRUITER Specialist , Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Replay Call Recording?**

It provides complete support to monitor, record and analyze calls. The software generates perfect reports, measures metrics and even tracks the on-hold timings. In short, it's an end-to-end solution for BPO companies.

**What do you dislike about Replay Call Recording?**

One issue we constantly face with the software is that the server sometimes takes longer to respond, especially during peak hours like 4 PM to 6 PM. Other than that, everything looks good.

**What problems is Replay Call Recording solving and how is that benefiting you?**

As recruitment officers, we must maintain good relationships with our clients. To achieve that, we must monitor the calls to improve the communication effectiveness of our employees. Replay call recording provides all that we need to run a successful business.

  ### 2. Replay call recording has lots of features which makes it a go-to software!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vignesh R. | Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Replay Call Recording?**

The best thing about Replay call recording is, it gives a complete all-in-all dashboard containing information of all the calls made throughout the day, week and month including all the metrics.

**What do you dislike about Replay Call Recording?**

So far so good with Replay call recording. We never faced any issues with the software. Sometimes, the server responds really slow make our employees life harder. But still, the support team rectify the issues immediately.

**What problems is Replay Call Recording solving and how is that benefiting you?**

Providing customer service for your product is always challenging. Replay call recording gives you complete freedom in monitoring all the calls that your employees make throughout a day, week or month.



- [View Replay Call Recording pricing details and edition comparison](https://www.g2.com/products/replay-call-recording/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A38%3A36+-0500&secure%5Bsession_id%5D=5a76ab81-a19c-444f-ad46-4fb65da82fc0&secure%5Btoken%5D=94294d38ae4562b20e3dbea1457a37e406c41bb75db9b168ef6046a35c47237c&format=llm_user)

## Replay Call Recording Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Monitoring**
- Interactions
- Web & Application Usage
- Mobile App Usage
- Screenshots
- Web Blocking

**Activity Monitoring - Employee Monitoring**
- Calls
- Email Activity Tracking
- Social Media Activity Tracking
- Live Chat
- Task/Project Tracking
- Attendance Tracking
- Task Progress Tracking
- Location Tracking
- Behavior Tracking
- Time Tracking

**Feedback**
- Archives

**Productivity Analytics - Employee Monitoring**
- Project
- Hours
- Intelligence
- Burnout Indicators

**Additional Functionality**
- Browsing History
- API
- Timesheet Management
- Reporting & Statistics
- Screen Activity Recording
- Task Management
- Employee Email Monitoring
- Employee Activity Monitoring
- Access Controls/Permissions
- Employee Database
- Activity Dashboard
- Remote Monitoring & Management
- Idle Time Monitoring
- Third-Party Integrations
- Remote Access/Control
- Time Clock
- Real-Time Data
- Email Alerts
- Historical Reporting
- Real-Time Notifications
- Alerts/Notifications
- Employee Management
- Real-Time Reporting
- AI Copilot
- Keystroke Recording
- Productivity Analysis

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