UB

Verified User in Banking

Small-Business (50 or fewer emp.)

9/22/2020

"Easy to implement and utilize"

5/5

What do you like best about REPAY?

Ease of use, helpful staff, easy for customers to use, affordability Review collected by and hosted on G2.com.

What do you dislike about REPAY?

I dislike nothing about this product. It is incredibly user friendly and we love this product. Review collected by and hosted on G2.com.

ND

Ned D.

Small-Business (50 or fewer emp.)

5/28/2020

"Great processing company to work with!"

5/5

What do you like best about REPAY?

Very competitive pricing and customer support Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Sometimes tech questions take awhile to get addressed. Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

9/11/2020

"Great Service"

5/5

What do you like best about REPAY?

Billing Trees has the most reasonable rates Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Can not think of anything that I dislike. Review collected by and hosted on G2.com.

UP

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

3/26/2020

"Great Customer Service!"

5/5

What do you like best about REPAY?

As an owner of an EXTREMELY small business, I wear a LOT of hats. APS not only saves me money on processing, they make it easy. And, easy is good. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

There is no area of improvement that comes to mind. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

APS provides great customer service and can save you money! Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

For me, the biggest benefit is the cost savings. I switched from another vendor and have realized a substantial savings. And, from a cash flow perspective, this is key. Review collected by and hosted on G2.com.

JN

Jessica N.

Administrator

Small-Business (50 or fewer emp.)

4/30/2020

"fantastic experience"

5/5

What do you like best about REPAY?

Fast and friendly service with easy to use interface Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Nothing. Everything from the install to the daily use has been great. Review collected by and hosted on G2.com.

AL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

5/22/2020

"Online payment growth"

4.5/5

What do you like best about REPAY?

In the 3 months since we implemented APS payments we have seen double digit growth each month. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Reporting................................ Review collected by and hosted on G2.com.

SL

Sophia L.

Accounts Receivable Associate

Small-Business (50 or fewer emp.)

10/30/2019

"BillingTree Review"

5/5

What do you like best about REPAY?

BillingTree have amazing customer service and when you contact them about an issue they're on it right away. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

As of lately, When I send an email to support@mybillingtree.com, I do not get a response in a timely manner - unless I call. Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

3/28/2020

"Helpful, quick and professional"

5/5

What do you like best about REPAY?

The speed in which our new services were up and running Review collected by and hosted on G2.com.

What do you dislike about REPAY?

I have no complaints at this time. No issues. Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/6/2019

"great option"

5/5

What do you like best about REPAY?

We are a credit union and some of our member have cards with other institutions and prefer to make payments using those cards. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

So far there isn't anything we dislike about Billing Tree. the site is secure and does not store information. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

Billing Tree is a great option offering services to their customers that are easy to use. Billing Tree has great customer service and responds quickly whenever we have had questions. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

easy solution for members who don't want to write a check or come to the credit union, they just give us a call and we can take and process the payment over the telephone. Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/4/2019

"Billing tree review"

4.5/5

What do you like best about REPAY?

they get the answers that we need in a timely fashion without needing a lot of effort. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Some times it does take going through a few people to getting the right person to take care of the issue. Review collected by and hosted on G2.com.