MO

Mary Beth O.

Business Development Manager

Small-Business (50 or fewer emp.)

4/12/2021

"Excellent customer service & security"

5/5

What do you like best about REPAY?

The installation was quick and easy, allowing us to be down for a minimal amount of time during the transition from our old payment processor to APS. Our employees learned the new system quickly and we had plenty of support! Review collected by and hosted on G2.com.

What do you dislike about REPAY?

No downsides from our end! We really enjoy this product. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/8/2020

"Director, Business Development"

5/5

What do you like best about REPAY?

Service, Stability, Compliance, Products Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Wish that the integration on certain products was a little easier with Ontario Systems Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

Billingtree is a great partner for our industry and has great products. I have worked with other processors and Billingtree is by far the best. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Working on a payment portal. Billingtree is very good at staying in contact with clients and letting them know where things are at. Way better than anyone we have ever used before. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Mid-Market (51-1000 emp.)

11/6/2019

"Daily viewing and downloading reports easy"

4/5

What do you like best about REPAY?

creating custom reports to get all the information needed on one report. Like the viewing and then downloading daily reports and then at month end as well, simply easy to export to excel. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

When we need to issue a credit to customer, seems more complicated or just happens rarely and has us questioning how to do it... each time Review collected by and hosted on G2.com.

MF

Michelle F.

Small-Business (50 or fewer emp.)

3/31/2020

"APS is easy!"

5/5

What do you like best about REPAY?

I love that I don't have to do double entry into my ERP system. The process for taking cards is so easy and there are so many ways to do it! I can take the payment directly to my ERP, from a wireless handheld or a bluetooth device so my customers cards never leave their sight. The cost savings are amazing to! Oh and the TEAM!!! Why do I have to pick just one? Review collected by and hosted on G2.com.

What do you dislike about REPAY?

I wish there was a way to take a pre-payment on an account. We will often times have people come in and make a deposit before the order is completed in our system. Being able to take a payment as a deposit on account would be amazing! Also being able to send a text receipt would be great too! Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

If nothing else, at least give them a chance. They WILL save you money, but sometimes that is not enough. Their customer service is amazing, and the extra features and benefits, like payment portals and Click To Pay are worth an hour of your time. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Our biggest issue prior to APS was with reconciliation. It was very difficult to track credit cards as they were being taken and then have to re-enter them not only to our deposits entry, but to the customer account as well. Between being able to take credit cards directly in our ERP, and the reports available, our bank reconciliation has gone from several hours to around 30 minutes. Review collected by and hosted on G2.com.

RL

Rick L.

Small-Business (50 or fewer emp.)

5/26/2020

"APS Payments Is Excellent"

5/5

What do you like best about REPAY?

APS makes setting up your account quick and painless. The services they offer are simple to use and are flexible to fit our companies needs. There are several credit processing tools available that I did not know they had but use all of the time. I would highly recommend them to anyone. Thanks for the help to Bobbi and APS Payments. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Nothing, the setup was easy and the service is great. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

I would highly recommend APS Payments for any business for credit processing needs. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

We enjoy lower fees with APS, we had help setting up our wireless card processor, and we have many other tools in the office to use as needed. Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

10/15/2020

"Customer since 2014"

5/5

What do you like best about REPAY?

In 2014, Billing Tree made a multi-step onboarding process digestible and achievable, guiding us through all the required paperwork & setup.

When needed, Billing Tree account managers / representatives are always responsive to questions via phone / email. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Nothing, simply a great service organization. Review collected by and hosted on G2.com.

AK

Alex K.

Small-Business (50 or fewer emp.)

8/31/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"APS Exceeds my customer service expectations and savings"

5/5

What do you like best about REPAY?

Great Customer Service , rates very competitive Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Nothing I dislike, service and software solutions are well designed Review collected by and hosted on G2.com.

SC

Stella C.

Mid-Market (51-1000 emp.)

5/5/2020

"Seamless Process"

5/5

What do you like best about REPAY?

Acumatica Integration and easy to use so Review collected by and hosted on G2.com.

What do you dislike about REPAY?

No being able to use the customer interf Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

APS Payment is easy to use, has a great integration with Acumatica, reducing data entry and errors. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Less data entry since the merchant service is linked to our Accounting software and less worry about PCI compliance and have our customers credit card information encrypted. Review collected by and hosted on G2.com.

CB

Cheryl B.

Mid-Market (51-1000 emp.)

5/21/2020

"My experience with APS has been very positive and I really enjoyed working with Bobbi Kresnik."

5/5

What do you like best about REPAY?

it is very easy to reach someone, by phone or email if I need assistance. The team members are always very knowledgeable and very prompt. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

The reports could be a little bit easier to use. Review collected by and hosted on G2.com.

MB

Matt B.

Customer Relations Manager

Small-Business (50 or fewer emp.)

4/30/2020

"Excellent customer service. Product does make accounting processes faster!"

4/5

What do you like best about REPAY?

Quick turnaround if an issue arises. Team of experts. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Given it is a new product in SAP for credit card payments. There have been quite a number of issues. Review collected by and hosted on G2.com.