CC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

6/26/2018

"Overall good"

4/5

What do you like best about RepairShopr?

Active development, broad feature set, We needed more options and better inventory support Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

Search function has gotten worse during our time as a subscriber Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/27/2018

"Review of RepairShopr"

5/5

What do you like best about RepairShopr?

I love the simplicity of use, I like the ticket flow part of the application Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

Not really anything to dislike, but if I had to pick something, I would pick that there needs to be more alerts. Review collected by and hosted on G2.com.

JP

Jorge P.

Owner

Computer Software

Small-Business (50 or fewer emp.)

4/26/2018

"The best platform to run your business."

5/5

What do you like best about RepairShopr?

It works great, you can integrate with other software and save you time and perform better. Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

So far none, everything works as it should. Review collected by and hosted on G2.com.

BW

Brian W.

President

Information Technology and Services

Small-Business (50 or fewer emp.)

1/12/2018

"Good ticketing system"

4/5

What do you like best about RepairShopr?

Integration with Ninja, the RMM tool suite I use. Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

Can't create all the reports I would like. Review collected by and hosted on G2.com.

UE

Verified User in Executive Office

Small-Business (50 or fewer emp.)

12/5/2016

"Computer client management"

5/5

What do you like best about RepairShopr?

I love this software because they make it so easy to manage all your customers under one roof, it's so easy to find them and reflect on how much they have spent on what products and services. Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

There isn't really anything I dislike from repairshopr. Review collected by and hosted on G2.com.

EJ

Eric L. J.

President

Small-Business (50 or fewer emp.)

4/17/2016

"Best CRM for almost any Service Shop"

5/5

What do you like best about RepairShopr?

RepairShopr is one of the best CRMs for any repair or service shop. They built their base for computer repair shops and phone/tablet repair. However, they made their service grow beyond that. They integrate with a long list of other services. They have one of the best support teams and are constantly increasing the abilities of their CRM. If I had to narrow down one thing; the customizations seem endless. Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

As the company builds and gets better, there are some quirks. I feel that quirks are normal and really have no dislikes as it seems anytime there is an issue it fixed or it's a feature that is made better. Review collected by and hosted on G2.com.

Recommendations to others considering RepairShopr:

If you are a service-based business, of almost any type, you should look into using RepairShopr. We looked for years for something that would fit our needs and begin writing our own until we stumbled upon this growing company. They are very easy to speak with and approach. If you're not sure if they are a fit for you, contact them, they'll let you know. Review collected by and hosted on G2.com.

What problems is RepairShopr solving and how is that benefiting you?

We needed a CRM that would allow an online database that would handle clients, tickets, invoices, inventory, sync to accounting software, and allow online payments. RepairShopr goes beyond this and also allows for Terms of Service, Contract Tracking, online forms, text-messaging, late-fee automation, easily made POS implementation (printing, signing, drawer, etc), integrations to other Apps is also handy: Google Cloud Printing, WooCommerce, Google Calendar, to name only a few. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

5/31/2016

"Everything you need."

5/5

What do you like best about RepairShopr?

I like that the software is all inclusive with great support. Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

There isn't much to dislike since they are constantly updating. Review collected by and hosted on G2.com.

Recommendations to others considering RepairShopr:

Talk to the team at repairshopr. They will help you figure out what is right for you and listen to you. It is a clean site that works with small businesses. We've been very pleased. Review collected by and hosted on G2.com.

What problems is RepairShopr solving and how is that benefiting you?

It allows our whole team to stay in touch with all the issues in one place. Review collected by and hosted on G2.com.