Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"RepairDesk; It's worth it!"
5/5
What do you like best about RepairDesk?

The team at RepairDesk has been amazing from the start. Their ability and willingness to personalize things for each line of business is unheard of compared with other companies I’ve tried. I use this software daily, it helps streamline flow with employees and customers. Integration and implementation of RD to our business was also a LOT easier than expected also. Throughout the entire process, their support team has been amazing. I would highly recommend RepairDesk. Review collected by and hosted on G2.com.

What do you dislike about RepairDesk?

I do not have anything negative about RepairDesk. Review collected by and hosted on G2.com.

KH
Keaton H.
Small-Business (50 or fewer emp.)
"Effortless Job Tracking and Stellar Support"
5/5
What do you like best about RepairDesk?

I've used RepairDesk for three years now, and they do a phenomenal job. Their onboarding process was fantastic, and their customer support is instant. They're always willing to take feedback and continue to improve their platform. The team has made a tremendous amount of updates since I started using them. Review collected by and hosted on G2.com.

What do you dislike about RepairDesk?

None Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Powerful Sales, Inventory, and Database Management"
5/5
What do you like best about RepairDesk?

Sales management, inventory management, database management Review collected by and hosted on G2.com.

What do you dislike about RepairDesk?

Pricing could be more affordable. otherwise it’s great platform. Review collected by and hosted on G2.com.

AD
Ariyan D.
Founder
Small-Business (50 or fewer emp.)
"A Good and Brilliant Product for all Repair Cloud Based Startups"
5/5
What do you like best about RepairDesk?

Those who want to improve their repair setup and Business, they can Go for it. Best and brilliant software. Fully Featured and all Packed System. I loved their service, especially the cloud based system is awesome. Review collected by and hosted on G2.com.

What do you dislike about RepairDesk?

Everything is Good, But they should work on their way of working style. For example any Repair shuff you have to click 3 4 times so its not user friendly and it makes the whole difference. Review collected by and hosted on G2.com.

TS
Thearith S.
Designer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Best Repair and maintenance"
5/5
What do you like best about RepairDesk?

This system which I have been using for almost three years, is unquestionably among the best to fit my workplace. Its user interface is quite intuitive. Review collected by and hosted on G2.com.

What do you dislike about RepairDesk?

When I attempted Repairdesk, I ran into a problem where everything needed lengthy training. Sometime it shows awkward lagging also. Review collected by and hosted on G2.com.

Gaurav A.
GA
Gaurav A.
Sr Security Engineer
Small-Business (50 or fewer emp.)
"does the job. efficiently"
4/5
What do you like best about RepairDesk?

Excellent customer service - characterized by professionalism and a willingness to assist. Provides ample customization options Review collected by and hosted on G2.com.

What do you dislike about RepairDesk?

Initial setup was found to be quite challenging. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"RepairdDesk User Review"
4/5
What do you like best about RepairDesk?

Provides Good cross-platform integration when you need to do customization

Excellent customer support Review collected by and hosted on G2.com.

What do you dislike about RepairDesk?

The product setup can take up some time when you're a beginner.

Technical glitches or bugs here while using the application but when reported, it's usually fixed within a week. Review collected by and hosted on G2.com.

Shawn D.
SD
Shawn D.
Business Owner
Small-Business (50 or fewer emp.)
"Repairdesk.co"
3/5
What do you like best about RepairDesk?

Customer Service. They are professional and eager to help Review collected by and hosted on G2.com.

What do you dislike about RepairDesk?

Too many bugs and too difficult to navigate through the system Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"RepairDesk Review"
4/5
What do you like best about RepairDesk?

Allows users to check in repair items and select services Review collected by and hosted on G2.com.

What do you dislike about RepairDesk?

Sometimes it is hard to connect to printers and scanners. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Works well even as a software for maintenance"
4.5/5
What do you like best about RepairDesk?

Helps well with the following:

Emails

SMS

Inventory management and tracking

Reporting

Lists and customer management

It is excellent software, albeit not something for starters! Review collected by and hosted on G2.com.

What do you dislike about RepairDesk?

The primary issue I faced when I tried Repairdesk was that things required extensive training. For someone not very familiar with POS systems, it was not very intuitive. Review collected by and hosted on G2.com.