Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Highly Customizable RentSign Templates with Fast, Helpful Support"
4.5/5
What do you like best about Rentvine?

The biggest thing we like about Rentvine is how customizable the RentSign forms and templates are, along with how quickly we receive assistance when requests are submitted. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

From an accounting standpoint, one of our biggest frustrations is that there doesn’t seem to be any way to turn off the use of vendor credits. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Thank you for this! We're glad the flexibility of RentSign templates is working for you, and that requests to support are getting handled quickly. Faster disbursements and more detailed reporting for your staff, owners, and vendors after moving off your old payment processor's latency issues is exactly the kind of upgrade we're aiming for.

On vendor credits: that's a fair frustration, not being able to turn that behavior off can create real friction on the accounting side. We'll get this in front of product as a feature request.

Thanks for taking the time to share your experience.

Judy L.
JL
Judy L.
User
Small-Business (50 or fewer emp.)
"Easy-to-Use Portfolio and Lease Management"
5/5
What do you like best about Rentvine?

It’s easy to use with regard to portfolios through leases. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

I don't like that you cannot just call the service department and talk to a person to resolve an issue you have. You have to send in a ticket, wait for a response, see if it works, if not respond to email etc. It seems to me it would be better and more efficient to just talk to a person until the issue is resolved. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

We know G2 reviews take time, so we truly appreciate the thoughtful feedback. We’re glad Rentvine’s portfolio functionality is helping streamline your processes!

Dani C.
DC
Dani C.
Property Manager
Small-Business (50 or fewer emp.)
"User-Friendly and Customizable with Excellent Resources"
5/5
What do you like best about Rentvine?

Rentvine is easy to navigate, particularly for those new to the platform. It provides an abundance of resources for users transitioning from different software, which helps make the process seamless. The interface is uncluttered, and the ability to rearrange widgets on the home screen allows you to tailor the dashboard to your preferences, whether you require a comprehensive view or a simple summary.

We use Rentvine for daily property management, and the platform facilitates easy communication with residents and owners. Whenever I encounter something I am unable to locate or solve, I can easily submit a ticket through Rentvine's support page and receive a prompt response from their team. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

Vendor ledgers are not accessible individually for each vendor; instead, you have to generate a report to view a vendor's ledger. Another problem is that some reports lack certain categories, and there is no way to merge these missing categories into a single comprehensive report. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

We’re incredibly grateful you took the time to submit a G2 review. Your thoughtful feedback helps other users learn from your experience, and it motivates us to keep delivering an exceptional platform! Thank you, Dani!

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Seamless Transition, Constant Enhancements"
5/5
What do you like best about Rentvine?

Rentvine has been a great improvement for our company. I really appreciate the software constantly evolving, with new features and updates being added on a frequent basis. One of the biggest benefits is that Rentvine includes features we previously relied on third-party applications for, which has helped save us money and simplify our processes. The platform is very user-friendly, and the overall workflow is much more streamlined than the software we used before - my team also prefers it. The transition to Rentvine was seamless. Their team helped migrate our data and users, and the setup was one of the easiest I've experienced. Within a month we were fully up and running. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

Not much at all lol Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Thank you so much for this, it genuinely made our day! We love hearing that your team prefers Rentvine and that the transition went smoothly. Getting you fully up and running in under a month is exactly what we aim for.

Consolidating your tools and simplifying your workflow is a big part of what we're building toward, so it means a lot to know it's making a real difference for your business. We're always adding more, so stay tuned... there's plenty more coming.

Also, "not much at all lol" might be our favorite review line ever. Thanks for being part of the Rentvine community!

Ethan H.
EH
Ethan H.
Small-Business (50 or fewer emp.)
"Feature-Rich with Exceptional Customer Service"
5/5
What do you like best about Rentvine?

I use Rentvine as my Property Management Software and it allows me to take online payments, organize documents, and track income and outgo. I love that it has a ton of features and offers the best customer service around. It's the ultimate accounting software for a property management company, tracking ledgers, income, and outgo, and providing detailed reporting. The initial setup was very easy as they handled everything. Rentvine's superior customer service and features stood out for me, which is why my team switched from Buildium. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

There are four main things: It does not have an app, there is no 'Past Due Rent' widget, a centralized messaging hub would be great, and I'm not a fan of the ledger—it is a bit clunky and difficult to read. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Your G2 review means a lot to our team. Thank you for investing the time to share your insights. It helps us grow and continue improving Rentvine.

SW
Su W.
Small-Business (50 or fewer emp.)
"Streamlined Rental Management, Top-Notch Support"
4.5/5
What do you like best about Rentvine?

I really like that Rentvine is always trying to make improvements and streamline processes, which makes my job easier as a director. The improvements they make decrease the time I have to spend on applications and communicating with tenants. Whenever I have an issue, I can send it to Rentvine, and they offer great advice and insight to help me learn and improve. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

Sometimes I have a problem with submitting a ticket. Oftentimes, it'll time out or it doesn't allow me to submit when I click the button. I have to close out and try to do it over again. Sometimes I have to switch from my Chrome browser to a different browser like Microsoft, then oftentimes, it goes through. So I think that's a little bit strange, but I usually get it done after a few tries. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Thank you so much for the thoughtful review! We’re thrilled to hear that the ongoing improvements and process enhancements in Rentvine are making your role easier and more efficient. We appreciate your trust in Rentvine and are grateful to support you.

Natalia C.
NC
Natalia C.
Resident Services Coordinator
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly with Stellar Support"
5/5
What do you like best about Rentvine?

I like how efficient and user-friendly Rentvine is. I appreciate the search bar because it has all the important information at hand. The reporting tool is also valuable as it helps me summarize information. Additionally, the customer service support is impressive because they are super fast at problem solving. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

The applications screen should only show the new ones unless we look for the others. But I don’t know if it is already a way to set that as a default and I just don’t know how. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

It’s great to hear you’re finding Rentvine efficient and easy to use, and that tools like the search bar and reporting are helping you access and summarize information quickly.

We’re also glad our support team has been able to assist you promptly. We appreciate your feedback on the applications screen as well. Thanks for sharing your experience and for being part of Rentvine!

Margarette R.
MR
Margarette R.
Small-Business (50 or fewer emp.)
"Efficient Accounting with Superb Support"
4.5/5
What do you like best about Rentvine?

I use Rentvine for accounting, owner reports, and leases, and it makes processing payments, accounting for owner balances, collection of management fees, and monitoring tenant transactions very convenient. I like that their support agents are very quick to respond and easy to talk with. Rentvine also offers accurate reporting and advanced functions without being expensive. I appreciate that every transaction is tied to the respective property or portfolio, and management fees are automatically calculated, with portfolio balances accurately reflected in the ledgers. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

I wish it doesn't separate the transactions into portfolio level and property level. I hope everything can just be entered at the property level, and no separate reports also for portfolio and property level transactions. The interface when depositing receipts and entering invoices through the 'Invoices' function. You cannot see the list of receipts to be deposited and invoices to be entered at the bottom of the page, unless you make your window full screen, and in which case the view is very limited. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

We appreciate you highlighting the portfolio-based accounting side of Rentvine. It’s great to hear the payment processing and collection tools are helping keep things organized and efficient!

Peter A.
PA
Peter A.
Property Manager
Small-Business (50 or fewer emp.)
"Rentvine Is Wonderful—Great Software and Responsive Account Support"
5/5
What do you like best about Rentvine?

Rentvine is absolutely wonderful. Their software and account support is great, Our account reps reps are quick & responsive and provide great services with regards to our questions and needs. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

We really don't have any complaints or issues in this area. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

It’s great to hear Rentvine has been a strong fit for your team and that your account reps have been responsive and helpful.

We’re glad the platform has supported your leasing, screening, and portfolio setup, and that the portal has made tenant transitions smoother. Thanks for sharing your experience and for being part of Rentvine!

Monica B.
MB
Monica B.
Owner Broker of a Property Management company
Small-Business (50 or fewer emp.)
"Innovative, Intuitive Workflows Built for Modern Property Managers"
5/5
What do you like best about Rentvine?

I like how innovative it is. Clearly it was built with the modern property manager in mind. The system is intuitive, streamlined and designed around workflows and not only accounting. I also value the integration capabilities Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

The mobile experience could use some improvements., Would love a dashboard with late payments and those with notifications for easier tracking.

Would love to be able to chat with support during normal business hours and be able to do zoom if needed to solve an issue or understand the problem. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Your detailed review made our day! Thank you for putting in the time, Monica! It genuinely helps our community and motivates our team.