--- title: RentRedi Reviews meta_title: 'RentRedi Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 178 reviews by the users' company size, role or industry to find out how RentRedi works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 178 scale: '5' date_modified: '2026-08-08' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # RentRedi Reviews **Vendor:** RentRedi **Category:** [Rental Payment Software](https://www.g2.com/categories/rental-payment) **Average Rating:** 4.4/5.0 **Total Reviews:** 178 ## About RentRedi RentRedi is positioned as the property management software for landlords and real estate investors who want clarity, control, and a smarter way to grow. It is built specifically for self-managing landlords and independent investors who want to run their rentals like a real business, with stronger visibility into performance and fewer operational blind spots. RentRedi brings rent collection, tenant screening, leasing, maintenance, and accounting into one connected system, so landlords do not have to juggle multiple tools or workflows. This creates a single source of truth for rental operations and finances, helping landlords make better decisions with cleaner data and less effort. The platform is designed to grow with a landlord’s portfolio. With unlimited properties, tenants, and teammates included, landlords can expand without worrying about added complexity or changing systems. This makes RentRedi a long-term operational partner rather than a short-term tool. RentRedi is also designed to feel approachable and intuitive. The experience is mobile-first, with clear workflows that guide landlords through key actions like onboarding a property, screening a tenant, collecting rent, or preparing for tax season. This makes it accessible for newer landlords while still powerful enough for experienced investors. Finally, RentRedi emphasizes human support alongside smart technology. Landlords have access to live chat, phone, email, guided demos, and a growing knowledge base, so they are never left figuring things out alone. The combination of clarity, scale, and support is what defines RentRedi’s position in the market. ## RentRedi Pros & Cons **What users like:** - Users commend the **responsive customer support** of RentRedi, making assistance readily available for tenants and landlords alike. (6 reviews) - Users highlight the **ease of use** of RentRedi, making it user-friendly for both landlords and tenants. (5 reviews) - Users value the **clear visibility of deposits** and seamless rent collection features provided by RentRedi. (4 reviews) - Users find RentRedi's **effective rent management** features excellent for tracking dues and ensuring timely tenant payments. (3 reviews) - Users value the **convenient online payment system** of RentRedi, appreciating the ease of rent collection and reminders. (2 reviews) - Users love the **payment tracking ease** with RentRedi, enabling clear visibility of tenant deposits and convenience. (2 reviews) - Users appreciate the **robust property management features** of RentRedi, simplifying portfolio expansion and organization. (2 reviews) - Applicant Screening (1 reviews) - Business Management (1 reviews) - Chat Support (1 reviews) **What users dislike:** - Users report **poor customer support** with RentRedi, experiencing delays and inadequate responses to critical issues. (5 reviews) - Users find **missing features** on RentRedi hinder usability, causing frustrations in property management tasks and support issues. (3 reviews) - Users face significant **payment issues** with RentRedi, including delays and unauthorized access to accounts causing financial harm. (3 reviews) - Users find **poor usability** in RentRedi, struggling with glitches and slow processes that hinder effective property management. (3 reviews) - Users express concerns over **communication issues** with RentRedi, citing poor customer service and unresolved problems. (2 reviews) - Users criticize the **high cost** of RentRedi, especially when customer service fails to meet expectations and support is lacking. (2 reviews) - Lease Management (2 reviews) - Slow Performance (2 reviews) - Technical Issues (2 reviews) - Tenant Issues (2 reviews) ## RentRedi Reviews ### 1. Serious Security Flaw – $3,200 Stolen from My Account **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about RentRedi?** I’ve used RentRedi for several years and, up until recently, had no complaints. The platform has been a convenient and reliable tool for managing my properties — I had no reason to question its security or functionality. Unfortunately, after experiencing a serious incident where $3,200 in rent was stolen due to unauthorized access to my account, it's hard for me to think of anything positive to share at this time. The lack of alerts or safeguards around changes to banking information is alarming, especially for a platform handling financial transactions. **What do you dislike about RentRedi?** I’ve been using RentRedi to manage my rental properties, but unfortunately, I recently experienced a serious issue where $3,200 was stolen due to unauthorized access to my account. Someone gained access, changed the banking information, and redirected a tenant’s rent payment. Despite promptly reporting the incident, I was told there was no breach of RentRedi’s or Stripe’s systems and that the activity happened through valid login credentials. As a landlord who relies on this platform to manage sensitive financial transactions, I find this deeply concerning. Security measures should not just stop at deflecting responsibility—there should be proactive safeguards to alert users to suspicious changes, especially when bank account information is updated. I’ve worked hard to establish trust with my tenants, and this breach has not only caused financial harm but has also compromised that trust. I hope RentRedi takes stronger action moving forward to protect its users. At the very least, landlords deserve better protection and transparency. **What problems is RentRedi solving and how is that benefiting you?** It used to be a way for me to collect payments until I lost $3200 through their platform. **Official Response from Crystal Abing:** > Please know that we greatly appreciate your partnership with us. Our escalations team has worked with you regarding this case and I think it’s important to address the security of your account. RentRedi has multiple security measures in place. On top of being compliant with the strictest industry standards, RentRedi encrypts all sensitive data We offer Multi Factor Authentication, and its implementation predates this fraud incident. It is enabled by the customer. When sensitive payment account information is changed, we require the customer to verify this change. Additionally, RentRedi has not experienced any data breaches. The unauthorized change made to your account was initiated by someone who had access to your email as a 6-digit verification code was used to confirm the change. Though we do all we can to protect your account, we cannot protect your email address and other external accounts. The bad actor was able to delete the safeguards that were sent to the email address on file because the breach was external. Please know that your account's security remains our top priority, and we are committed to helping you prevent further incidents. Please reach out to our support team if we can help implement further security measures. support@rentredi.com (646) 741-9393 ### 2. TERRIBLE CUSTOMER SERVICE **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about RentRedi?** They refused me access because I already had a stripe account registered prior to using their platform. So there's nothing I like about the app. **What do you dislike about RentRedi?** Terrible customer service and incompetent people working ontheir team. Their platform signs you up for a STRIPE account and they claim to have an “underwriting” department. However, if you have an existing STRIPE account they’ll cut you off and refuse to communicate instead of simply offering customer service and connecting your existing stripe account. This is incompetence at its finest. How do you run a tech startup and cannot figure out how to connect a STRIPE account to your users accounts and why would doing such be a “high risk?” They make absolutely no sense and have ZERO problem solving skills. It’s like a bunch of toddlers are running this app. If someone would just get on the phone to communicate like a regular functioning adult, things could be resolved. SAVE YOURSELF TIME AND SIGN UP FOR INNAGO INSTEAD OF RENT REDI. **What problems is RentRedi solving and how is that benefiting you?** Payment acceptance connected to an app to organize units. **Official Response from Crystal Abing:** > Hi there Angela, We do apologize for the frustration this situation caused, but your account was not blocked due to your existing Stripe account. RentRedi partners with Stripe for client verification and your account raised red flags in the Stripe verification system that could not be ignored. As a security message, we can not disclose the exact reasoning behind the security risk. We refunded you the cost of your subscription and informed you of the decision by email and phone call. Though we had to part ways, we wish you the best on your future endeavors. ## RentRedi Discussions - [Does RentRedi have a landlord referral program?](https://www.g2.com/discussions/32811-does-rentredi-have-a-landlord-referral-program) - 1 comment, 1 upvote - [What software do property managers use?](https://www.g2.com/discussions/rentredi-what-software-do-property-managers-use) - 1 comment - [What is the best software for landlords?](https://www.g2.com/discussions/what-is-the-best-software-for-landlords) - 1 comment - [View RentRedi pricing details and edition comparison](https://www.g2.com/products/rentredi/reviews?filters%5Bsentiment_snippet%5D=1193105&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A19%3A59+-0500&secure%5Bsession_id%5D=3538bc52-261c-41c7-a68f-f694c44b4336&secure%5Btoken%5D=9290890292aeb9c91555e1caa63c400a02b84c37e769d58a06009acd3983dfe6&format=llm_user) ## RentRedi Features **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Document Management - Occupancy Management - Housekeeping Management - Contact Management - Complaint Management **Platform Interoperability** - Pre-Built Connectors **Building Operations** - Maintenance Service Requests - Service Portals - Building Announcements - Resource Reservations - Residential Properties **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Accounting** - Property Accounting - Online Payment - Company Financials - Dashboards - Overdue Payments - Commercial Properties - Activity Dashboard - Electronic Payments **Platform Performance** - Reporting **Additional Functionality** - Customer Database - Transaction History - Quotes/Estimates - Late Fee Calculation - Alerts/Notifications - Recurring Rentals - Scheduling - Reminders - Generative AI - Multi-Location - Online Booking - Data Import/Export - Short/Long Term Rental - AI Copilot - Email Templates - Credit Card Processing - Reporting & Statistics - Third-Party Integrations - Barcode/Ticket Scanning - API - Equipment Rental **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication - Work Order Management - Communication Management - Vendor Management - Marketing Management - Service Request Management - Reservations Management - Listing Management - Third-Party Integrations - Task Management - Tax Management - Financial Management - Channel Management - Owner Portal - Calendar Management - Contract/License Management - Vacancy Management - Faculty/Staff Management - Workflow Management - Inspection Management - Lead Management - Insurance Management - Background Screening - Website Management **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Budget Tracking - Property Database - Alerts/Notifications - Transaction History - Late Fee Calculation - Credit Check - Expense Tracking - Billing & Invoicing - AI Copilot - API - Payment Processing - Document Storage - Maintenance Scheduling - Reminders - Reporting & Statistics - Data Import/Export - Generative AI - Digital Signature - Rent Tracking - Web-based Deployment - Rent Collection - Lease Tracking - Customizable Branding - Transaction Monitoring - For Real Estate - Financial Reporting - For Property Managers - Tenant Tracking - Credit Card Processing - Dynamic Pricing - For Hospitality Industry - Violation Tracking - For Residential - Search/Filter - Guest Tracking - Multi-Location - Mobile App - Electronic Signature - Utility Billing - Role-Based Permissions - Activity Tracking - Virtual Tour - Discussions/Forums - File Sharing - Drag & Drop - Recurring/Subscription Billing - For Commercial Real Estate - Client/Property Matching ## Top RentRedi Alternatives - [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) - 4.4/5.0 (293 reviews) - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (271 reviews) - [Apartments.com Rental Manager](https://www.g2.com/products/apartments-com-rental-manager/reviews) - 4.1/5.0 (21 reviews)