Rather than having a to do list for each property, and a sheet for who has paid rent, plus running to the bank to make deposits, this puts everything in one place. I also like the ability to have clients upload videos rather than calling to ask them specifically what is needed. It also prevents them from calling me at crazy hours which is another plus.

Also I can set up quarterly to do items for the maintenance guy, and he gets emails for repairs as well.

Money is funded to my account in a reasonable amount of time, and the help button gets very quick responses

The payment system has some bugs, not all renters are getting the two verifications to set up their account, and some people’s banks are being tagged as debit cards for a fee. Still I have to manually add some to avoid fees for the tenants- but overall worth it.

My maintenance man get notified as soon as I do about a problem, I always know who has paid their rent, and it's logged clearly, I keep all my to do lists in one place, and my maintenance man can schedule his day without my having to be involved.

I can run background checks for future tenants.

One of my favorite features thus far has been that my tenants actually like this platform and the ease of set up and detail that they are able to access. The ease of sending a maintenance request has been convenient for both sides as well.

One of the other great features I’ve experienced is the quick customer service and resolution to any issues I have had. The professionalism and follow up are second to none.

It’s hard to say this is a dislike of RentRedi because you would need to do this on every site. The set up does take some time but I have noticed that it is well worth the time and has valuable information al located in one spot now.

Take the time and sign up, you won’t regret it in the end.

Ease of use for tenants is always important since the easier it is the more likely they are to use it. This product has helped with tenant satisfaction. The quick deposit is days faster than the last service I used so I am always pleased when I get my money quicker.

One of the biggest thorns in my side is managing maintenance. RentRedi transformed that process. Tenants submit requests through the app and it now goes straight to my team. I'm no longer the middle man.

It also replaced our CRM so we have less fragmentation. It's a one-stop-shop for many tools for landlords.

And their support is absolutely amazing!

Latchel wasn't as responsive as I was hoping for (but that's Latchels fault not RentRedis), you can't customize application fields. You can't see which tenant made the maintenance request, only which unit, which is tough cause we have several tenants in each unit.

Try it out! It's easy to get set up. See if it works for you.

Maintenance coordination and CRM (storing tenant contact info, who lives where, etc.)

I like that RentRedi's user interface for both the property manager and tenant is intuitive and packed with features. The makers of the program do a great job of simplifying what other programs complicate. I am also a big fan of the options made available to me in the settings, as the last system we used required contact with a program administrator just to make simple modifications.I've had two encounters with customer support, and both were phenomenal. In both cases, John promptly assisted me with my issue. I was completely satisfied with his ability to solve my problem and provide guidance. Their team clearly stands behind their product and that means a lot to me.

I had been using RentRedi as a trial for 1 month. I spent the entirety of that time trying to find glitches or simple irritable quirks with the program or the customer service. I was unable to and quickly moved into an annual subscription. I have no dislikes, no regrets.

I highly recommend RentRedi to landlords and property managers alike. You can't be the quality and customer support.

We struggled with tenant communication regarding maintenance request, with RentRedi we are able to address maintenance issues much more efficiently using the 5-second video option made available through the app. This saves so much time and money, having a clearer picture of how to dispatch maintenance.

Loads of features for the price. Flexibility in set up and structure. Extremely responsive support. I can't really say enough about how accessible their technical team is. Love that its web based, making it so easy to know what's going on.

Looking forward to the development of some more reporting functions. I've shared my concerns and felt heard. Can't wait to see wait they come up with!

I would strongly recommend anyone looking for property management software take a look at RentRedi

Increased payment options for tenants. Vacant units can be advertised with little effort.

RentRedi is a pretty self explanatory site, but there are a few things here and there that are done in a certain order to better your experience. I used the online chat to find out some preferred methods for tasks. The support person was knowledgeable and easy to understand.

Nothing. I got all my issues fixed and am now very happy with the tool.

I am keeping all the info about my tenant in RentRedi. This includes a timeline of communications with the tenant so I have good record of all issues with them. I also like managing all the income that should be coming in.

The All-inclusive Dashboard as well as the feature to list properties from the application

The fact that we lost the capabilities to list to Zillow

It is an amazing all in one tool and the support team is incredible

The ability to do everything I need for my renters and listing from RentRedi I can view applications check credit and other reports all from this great application

1- A clear dashboard of upcoming dues and past dues

2- Auto Late Fee Rules

3- Accepts ACH, Credit, & Debit Card Payments with option to pass CC fees to tenants

4- Option to list vacancies on multiple flagship housing websites with option for auotscreeninig

5- Option to grant access to realtor or rental manager with option to hide modules.

6- Best of all

Browsing/navigating and initial site setup requires some learning curve, but their online chat support team is very responsive (instantly), and they patiently guide you through. If needed, the support team can schedule a one-on-one screen-sharing support.

I subscribe (trial subscription) to five other Landlord Rental Software Management Tools; my comparison criteria included fees, ease of use, features, and functionality related to managing a personal rental investment. I found RenRedi was a perfect balance between covering my rental management needs and fees.

I have multiple SFH rented to roommats. It's a significant headache tracking payment, partial payments, and utility bills for each roommate every month. Working with RentRedi as a third-party entity promotes on-time payments, enforces Late Fee Rules, reduces interaction and reduces special favors.