It is easier to understand - user-friendly - with the ability to make corrections. Review collected by and hosted on G2.com.

RM still has limitations that don't fit our business needs. For example, we were sold that RM could help with our inspections & violations process, but it really can't. Our inspections and violations are not about painting a wall within an apartment, but about physical external property upkeep and management required by the homeowners through their lease. Handling this is very time consuming and has an established process due to legal requirements. So, it is more than just creating a checklist sent to a maintenance department. Review collected by and hosted on G2.com.

Rent Manager has many great features, but one significant advantage over other programs is your ability to customize it to suit your needs. It is undoubtedly a game changer for users who need to make tweaks to fit their needs. It cannot do everything, but it certainly offers some flexibility. Review collected by and hosted on G2.com.

As NYC property managers, there are a few nuanced needs that Rent Manager does not cater to individually. Hopefully, they will put extra focus on NYC-specific needs in the future! Further, as with any software, they all have their pros and cons. My main dislike with Rent Manager is that whenever I've noticed something lacking with the program, it can take a very long time for it to be addressed, if ever. For example, when something seems that it should be so simple or logical to offer, they tell you to submit a feature request online. During the eight years we've been using this software, I have presented many feature requests, most of which were highly regarded by the Rent Manager employees who I shared them with. In my experience, the decision-makers at RM seem only to choose to address and consider a small fraction of these customer requests. No updates or feedback are provided on whether your request will be regarded as or even if it has already been considered. I have found this to be frustrating and somehwat insincere. To be clear, when a reasonable technical issue arises, they will do their best to resolve it within a few days. It is mainly these more complex concerns and feature requests which appear not to be executed upon. Review collected by and hosted on G2.com.

I love Rent Manager! It’s user friendly and the customer support is top notch! Review collected by and hosted on G2.com.

The only thing I wish they had was a user manual and more support besides calling or using rent manager university. I wish there was a chat option. Review collected by and hosted on G2.com.

The best thing about using the software is the ease of use. Review collected by and hosted on G2.com.

The dislike I have about Rent Manager is that we have to pay for all the Intergrations. Review collected by and hosted on G2.com.

I really appreciate how everything is centralized in one place, from managing tenants to Web Access, and from screening to handling accounting. Review collected by and hosted on G2.com.

It's very hard to customize analytics or complicate reports Review collected by and hosted on G2.com.

Easy to use. Love the text center, text broadcast and incoming calls Review collected by and hosted on G2.com.

I don't have any dislikes about Rent Manager. Review collected by and hosted on G2.com.

Rent Manager is an amazing tool for landlords and property managers alike. I love that majority of the time I can complete every action I need to do in regards to a tenant or owner through the software without having to leave it. Example: send out notices, emails, post payments/charges, manage evictions, complete inspections etc. I also love that they integrate with other companies to bring solutions that Rent Manager themselves don't have. Review collected by and hosted on G2.com.

They are lacking Canadian integrations for their Canadian clients. Review collected by and hosted on G2.com.

Anytime I need assistance, the staff are always so helpful and kind. I love using rent manager software for our property management. Everything is right where I need it and the staff are so knowledgeable and able to assist quickly. Review collected by and hosted on G2.com.

The web version is a little overwhelming and doesn’t always mimic the desktop version Review collected by and hosted on G2.com.

Support staff is incredible. Love the hyperlinks in the software and the ability to open a few tabs at once. Review collected by and hosted on G2.com.

Hmmm.... can't think of anything. Love it! Review collected by and hosted on G2.com.

The whole team has always answered all questions and handled all issues in a timely manner. Review collected by and hosted on G2.com.

I have not had any issues with any of my experiences with rent manager. Review collected by and hosted on G2.com.