KR
Kim R.
Community Manager
Small-Business (50 or fewer emp.)
"Efficient Solution for Business Operations"
5/5
What do you like best about Rent Manager?

I like Rent Manager because it's efficient in solving problems and helps create files to keep track of residents in a commercial rental business. I also value the use of scan tool the most. This tool helps with deposits for me in the office. I don't have to go to a bank for this process. The initial setup was quite easy, and then I generally just log in and go from there. Rent Manager has been a good learning tool over the years. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Rent Manager seems to work well for me, but sometimes there are issues in RM Then I will need to call RM tech support to get the problem solved. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

Yaakov G.
YG
Yaakov G.
Property Manager
Small-Business (50 or fewer emp.)
"Smooth Setup, Great Customer Service"
4/5
What do you like best about Rent Manager?

I find the implementation process with Rent Manager to be incredibly smooth, which really stood out to me. The customer service is great, making interactions and resolving any queries quite pleasant. Additionally, I would say that the customizability of the platform is incredibly good, which is important for my needs. I use Rent Manager for recollection and reporting, which I find beneficial for managing my portfolio. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Could be cheaper. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Outstanding Support, Streamlined Management"
4/5
What do you like best about Rent Manager?

I use Rent Manager for managing an apartment complex and find it to be a great program with super quality customer service. I like the ease of operation and how it covers all aspects of apartment management. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

It needs a Housing Assistance Payments Module or add-on. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

KJ
Katie J.
Accounting
Mid-Market (51-1000 emp.)
"Great program for property management"
5/5
What do you like best about Rent Manager?

Importing of data from excel is my favorite feature! So much easier when you have repetitive tasks. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Open office for documents is still subpar. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!

Kimberly E.
KE
Kimberly E.
Accounting Administrator
Small-Business (50 or fewer emp.)
"Effortless Property Management and easy to learn"
5/5
What do you like best about Rent Manager?

I find Rent Manager so easy to use and learn. It keeps so much information all in one place, which really helps with organization. I also like that all communications are tracked. The initial setup was relatively easy, making the transition from Real Page smoother. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

The web-based version of Rent Manager has a learning curve. Sometimes the webpage times out and data is reset. Review collected by and hosted on G2.com.

Response from Heather Denney of Rent Manager

Thank you for your review!

Leah M.
LM
Leah M.
bookkepper
Small-Business (50 or fewer emp.)
"Excellent Property Management for Tenants and Billing"
5/5
What do you like best about Rent Manager?

its a very good program for property management for the tenants and billing. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

We like QuickBooks better for the bookkeeping parts Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
4.5/5
What do you like best about Rent Manager?

I love the customer service you get from the beginning. The customer service is phenomenal! Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I wish Rent Manager had more inhouse apps available. They have integrated partners that you have to activate and some are a limited choice. They do seem to be adding more options so hopefully this won't be much of an issue in the near future. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review! We are constantly making updates to Rent Manager. Please let us know how we can improve your experience using our feature request form here: https://www.rentmanager.com/submit-a-feature-request/

SV
Sabrina V.
Property Manager
Small-Business (50 or fewer emp.)
"Integrated features"
5/5
What do you like best about Rent Manager?

the workflow option, reports that you can export and ease of creating templates Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Nothing, The program is crucial and convenient for every day business operations Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thanks for your review!

AM
Amber M.
accounts receivable
Small-Business (50 or fewer emp.)
"Rent Manager does the hard work for you."
4.5/5
What do you like best about Rent Manager?

I love all the reports you have access to. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

The upload manager could use a little bit of improving. It is very slow. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! It is possible to setup a secondary monitor with Rent Manager as well as split tabs to view them at the same time. Please reach out to our support department and they would be happy to show you how to set this up on your computer.

Tyler B.
TB
Tyler B.
"The Brain of Our Property Management Operations"
5/5
What do you like best about Rent Manager?

Rent Manager is a seamless do-everything program that's like the brain of the business. I like its customization capabilities, offering real accounting functions unlike some of its competitors. It fills the gaps left by other software, which often lack in basic accounting features and customization to our business model. Though the initial setup was a long process, they made it easy. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I find the RMVoIP system challenging and feel there could be more help available on learning how to use it. Review collected by and hosted on G2.com.

Response from Heather Denney of Rent Manager

Thank you for your review!