Fantastic customer service, easy to go back to make corrections to past JEs, bank recs and invoices (if you have the profile to do so). On RM 12, the app, I constantly have multiple tabs open to toggle back and forth when working. In many respects, this is an easy to use software. Review collected by and hosted on G2.com.

I have two issues with RM as I am coming from a very strong Yardi background. I find the CSV upload templates from Yardi more complete, easy to use, able to combine multiple uploads of one or more types in one upload along with subtotals that will not import.

My other Grrrrr moment with RM is the invoice/payables side. In Yardi when you enter an invoice, once paid that invoice reflects the payment. In RM you enter invoices as Bills and they have their own line under transactions. Once paid, another line pops up for the check. While you "can" filter out any checks or bills from running a history report, this will also filter out any direct invoices entered as a Write Check (a great feature BTW) or any still open invoices. It sometimes creates clutter and confusion on the items entered as Bills. Review collected by and hosted on G2.com.

We have worked with several rental software companies, but Rent Manager stands out as the most user-friendly option we've encountered. With RM, we are able to accomplish everything we need, and if a particular feature isn't available, their team is willing to explore whether it can be implemented. Customer support is always helpful and very patient with those of us that aren't technologically savvy. Review collected by and hosted on G2.com.

There aren’t many aspects I dislike, but I do feel that there are too many options, which can be overwhelming at times. Review collected by and hosted on G2.com.

How easy the move-in/move-out process is Review collected by and hosted on G2.com.

Sometimes it send an error code and freezes the screen for a few minutes. Review collected by and hosted on G2.com.

Customer support is readily available to assist in anyway. They have developed features I could only imagine. Review collected by and hosted on G2.com.

Takes some time to learn all the features rent manager has to offer, but once learned it makes property management easy. Great for daily use on property. Review collected by and hosted on G2.com.

The thoroughness of the product is amazing. After 3 years of use we are still discovering new features. Statements use to take us most of a day to prepare. Now it takes minutes. And the virtual mailing operation saves more hours while costing about the same as doing it in house.

The software has been surprisingly easy to use, especially for something as feature rich as this is. Sometimes we get into something new or complex and we need help. RM Support is by far the best I have ever seen. The assistance is fast, friendly and thorough.

In 3 years of daily use the system has never crashed. That's unbelievable stability for something so complex. Review collected by and hosted on G2.com.

Dislike? What is there to dislike? So you have to refresh the deposit after posting. Seems that should be unnecessary. But as a former software executive I understand the need the need for milestones if you want to preserve the ability to unwind a transaction. Not a big deal. Review collected by and hosted on G2.com.

Rent Manager (RM) is easy to use. The database is robust. RM can be scripted to produce usable reports and to collect data. Review collected by and hosted on G2.com.

RM freezes if you leave too many tabs open. Unable to track email exchanges & text conversations in RM. RM is slow in sending emails to multiple recipients. Use of the RM global search feature only provides results if you spell the name exactly as entered into the database; does not provide a list of possible names with different spellings. Review collected by and hosted on G2.com.

I really like Rent Manager's customization and easy integration; It can be tailored to only show you your most important tools while hiding the unnecessary stuff. This makes managing our properties daily so much easier, as we have a setup implemented specifically for our needs. Customer support is super helpful, and we reach out to them frequently with questions. Review collected by and hosted on G2.com.

The UI is a little confusing to navigate at times. Instead of hiding things in pop-up buttons, I'd like things to be labeled on a sidebar. Review collected by and hosted on G2.com.

I like how Rent Manager Xpress makes everything streamlined, efficient, and organized for managing our mobile home park. It's really easy to pull out each tenant's information since their information is stored conveniently. I love the online payment feature as it integrates with Zico, eliminating the need to go to the bank frequently. Additionally, even though the initial setup wasn't easy, the great customer service really helped make the process better. Review collected by and hosted on G2.com.

I wish Rent Manager could offer some very fundamental crash courses for beginners. It's not that easy to input tenant information, generate a rent statement, and do the basic stuff. The initial setup is not that easy, but customer service is great. Review collected by and hosted on G2.com.

I had a great experience with Rent Manager. The customer service, especially Ms. Brooke, was extremely helpful, respectful, knowledgeable, and efficient in answering my questions about 100 Copy B and e-filing. I highly recommend both the software and the support team. I appreciate being able to print 1099 directly from the system, which is very cost-efficient compared to buying blank forms. I find Rent Manager very user-friendly. It's easy to understand, and even on my first day at work, I was able to navigate the system. Review collected by and hosted on G2.com.

It has its own limitation depending on the type of role, and I want the payroll link to Rent Manager, as I'm using ADP. Review collected by and hosted on G2.com.

Rent Manger has awesome customer service! Review collected by and hosted on G2.com.

There is absolutely no downside- nothing bad about it... Review collected by and hosted on G2.com.