Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"The One software that has all in it."
5/5
What do you like best about Rent Manager?

Rent Manager is an all-in-one solution that covers every aspect of a property management company’s needs. It’s a rich and efficient software that truly streamlines operations. My business runs so smoothly and efficiently thanks to this amazing platform. I highly recommend Rent Manager to any management company looking to improve their workflow and organization. It’s been a game-changer for us! Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

The app still has room for improvement, as not all service features are fully accessible yet. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review! We are constantly making updates to Rent Manager. Please let us know how we can improve your experience using our feature request form here: https://www.rentmanager.com/submit-a-feature-request/

MM
Marc M.
Accounts Manager
Small-Business (50 or fewer emp.)
"Rent Manager is more customizable than any other software"
4.5/5
What do you like best about Rent Manager?

They provide alot of support, help files and and "how to" material. Very easy to use. scripting is a learning curve but very effective. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

They are push for people to use express but 12 works best for our company. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

JL
Jacob L.
Small-Business (50 or fewer emp.)
"Does what I want, how I want, no extra junk... oh and great support!"
5/5
What do you like best about Rent Manager?

Rent Manager is a very robust software solution for property management, however, if you choose not to use the entire suite of features, it doesn't drag you down. This software handles my current needs as a mid-sized property management firm, but also has the ability to grow and support me as my porfolio increases. Using the Software is very intuitive and features all of the standard reports and tools that I would expect.

I recently purchased a new computer and had to re-install Rent Manager on a new computer, which I hadn't done in a few years. Support jumped right in and helped me through the setup... all while not making me feel the least bit rediculous for having to call for help. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I wish that I could add multiple criteria to how CAM expenses are allocated to tenants. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Rent Manager"
3.5/5
What do you like best about Rent Manager?

I like that customer service is always polite and not too difficult to reach (I think my longer wait time has been 5 minutes). It is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I dislike having to input the same information in multiple locations for reports to pull correctly. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

KM
Krystal M.
Mid-Market (51-1000 emp.)
"User friendly"
5/5
What do you like best about Rent Manager?

Rent Manager has been one of the best platforms to operate on for the utility recapture. Everything is very user friendly and easy to pull multiple pieces of information with just a few clicks. Customer support was very helpful when I needed them and I did not sit on hold for tons of time. I use rent manager to assist with my day to day operations for the majority of my time and never get frustrated with not being able to complete the task I need to complete. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Would love to see more options through an app that I am able to manipulate data through and that may be just a switch in our user capabilities. I have not been able to dive into that yet. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!

TB
Tasha B.
Controller
Small-Business (50 or fewer emp.)
"Always exceptional service from the Orange Team and Joanna."
4.5/5
What do you like best about Rent Manager?

The personal, one on one interaction along with RM customizing so many items for us. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Time frame to complete changes/updates to the software. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Great Help"
4/5
What do you like best about Rent Manager?

The lady I spoke with was friendly and knowledgeable. I have always been able to call and get the help I need. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I have not found a "down side" to Rent Manager.

Thank you, Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

GB
Georgiana B.
Warehousing
Small-Business (50 or fewer emp.)
"Rent Manager is easy to use."
4.5/5
What do you like best about Rent Manager?

I would like to state that customer service is extremely helpful whereas they can take control of the software if needed and can access different setting in the system depending on what issue you have. It is easy to use because it is a simplified software. I use this software every day. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I think it is difficult to use when certain settings are not turned on and we do not run into the issue until we need to use a patricular feature in the software. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! If you are looking for assistance with user permissions for features, please have your administrator reach out to our support team and they would be happy to help review your current setup.

Mark K.
MK
Mark K.
Owner
Small-Business (50 or fewer emp.)
"Great Property Management Software"
4.5/5
What do you like best about Rent Manager?

The experienced support team is fantastic! Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I only use about 1/3 of it's capability and this is a very large program. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!

Julissa S.
JS
Julissa S.
Managing Partner/ CEO/ Co-Founder
Small-Business (50 or fewer emp.)
"Rent Mngr, an excellent accounting software"
4.5/5
What do you like best about Rent Manager?

I really like that RM has so much to offer. I've been with RM for a few years now and still not using all of its features. There's so much that this software offers; it's amazing. I also appreciate the customer service team they have. They have always been pleasant to work with and help me with all my needs and friendly. I'm so glad they can shadow in on my screen to have a better idea on what I need help with. Their yearly conferences are super helpful and classes are informative. Good networking too! Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Occassionally I run into tasks that I wish could be customized , and most things can be, but it's rare I come across something. Another thing I don't like is the user fee is priced high. We already pay to use the service every month and then we have to pay an additional monthly fee for each user. Last, the integrations are not as easy as they sound. It's a ton of information and so many questions arise and it's overwhelming. Eventually you'll catch on though. It's a learning process. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! We currently offer a per user or more recently, a per unit model, to help our customers based on their business model and needs. Please reach out to your sales representative for more information.