--- title: Rent Manager Reviews meta_title: 'Rent Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 279 reviews by the users' company size, role or industry to find out how Rent Manager works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 279 scale: '5' date_modified: '2026-08-13' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Rent Manager Reviews **Vendor:** London Computer Systems (LCS) **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 279 ## About Rent Manager Rent Manager is award-winning property management software built for residential, commercial, manufactured-housing, associations, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market. Users can access their data anywhere—in the field, on an emergency maintenance call, in the office, or at home. Rent Manager offers flexible platform options like Rent Manager Online and Rent Manager Express, as well as mobile tools like rmAppSuite Pro and rmResident. Accept payments, complete inspections, run reports, communicate with tenants, and so much more. Choose a software solution that’s as adaptable as you are. ## Rent Manager Pros & Cons **What users like:** - Users praise the **exceptional customer support** of Rent Manager, appreciating their responsiveness and guidance throughout the experience. (39 reviews) - Users appreciate the **ease of use** of Rent Manager, simplifying management tasks and enhancing organization. (34 reviews) - Users value the **centralized management capabilities** of Rent Manager, streamlining property, accounting, and reporting tasks efficiently. (16 reviews) - Users find the **easy setup** of Rent Manager enhances organization and streamlines management processes effectively. (13 reviews) - Users admire the **efficiency** of Rent Manager, significantly reducing time spent on tasks like preparing statements and managing finances. (12 reviews) - Accounting Efficiency (11 reviews) - Users praise Rent Manager for its **depth of functionality** , customizable tenant portal, and excellent customer support. (11 reviews) - Users highlight the **excellent customer service** of Rent Manager, consistently impressed by knowledgeable support and guidance. (11 reviews) - User-Friendly (11 reviews) - Users love the **easy navigation** of Rent Manager, simplifying their experience across various rental business types. (10 reviews) **What users dislike:** - Users find the **complexity** of Rent Manager overwhelming, struggling to navigate numerous features and face occasional timeouts. (13 reviews) - Users experience a **steep learning curve** with Rent Manager, often facing lag and inadequate customer support. (11 reviews) - Users note the **missing features** in Rent Manager, impacting usability and accessibility for optimal performance. (9 reviews) - Users often face **poor usability** issues with Rent Manager, citing an outdated interface and steep learning curve. (9 reviews) - Users express frustration with **poor customer support** , noting slow responses to feature requests and limited initial training. (8 reviews) - Users experience **time-consuming reporting** with long upload times and a steep learning curve for new functionalities. (7 reviews) - Users often face **integration issues** with Rent Manager, leading to frustration in setting up necessary connections. (6 reviews) - Users desire **greater customization** in Rent Manager, expressing frustration with limited control and inadequate training support. (6 reviews) - Not User-Friendly (6 reviews) - Technical Issues (6 reviews) ## Rent Manager Reviews ### 1. The Implementation & Customer Service Teams Are The Best!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Rent Manager?** Their staff makes all the difference in the world! Everyone I've come in contact with has been so nice, patient, and helpful! I never feel like I'm on my own. All I have to do is reach out, and someone will quickly answer my question or resolve my issue. Finding people with strong customer service skills who are always willing to go above and beyond is clearly a top priority for Rent Manager! **What do you dislike about Rent Manager?** The only thing I've had a problem with is Web Template Suites. In my opinion, both the initial setup fee and the monthly fees are way overpriced. **What problems is Rent Manager solving and how is that benefiting you?** Having so many services under one umbrella makes it easy to get more done in less time! **Official Response from Kari Miller:** > Thank you for your review! We aim to keep our pricing competitive with others in the industry. If you are looking for Web Template Suite support, there is built-in help functionality with that feature as well as our support team that is already included in your Rent Manager subscription. They would be happy to help look into your particular setup. ### 2. Rent Manager is one of the best, and robust, management softwares currently available **Rating:** 5.0/5.0 stars **Reviewed by:** Jim S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Rent Manager?** Rent Manager provides a full accounting platform, fully customizable, compatible with most stack providers with complete integration; and, has numerous additional functions based on your current needs and systems. The customer support is second to none, and 90%+ of the time, they are on the phone with you within five minutes or less, when called. **What do you dislike about Rent Manager?** There is a strong learning curve, so don't expect to jump in and fully understand all of the capabilities. Once it is learned, it performs most functions with very few keystrokes. **What problems is Rent Manager solving and how is that benefiting you?** Full accounting features. We can manage anything from a small single-family property to our multi-tenant commercial spaces.Portals allow for both Tenants and Landlords to communicate quickly, make online payments, and review their current account status. **Official Response from Kari Miller:** > Thank you for your review! We highly recommend Rent Manager University (RMU), our online learning platform. Each area of the program is broken down into easily digestible sections to help learn all the features and functionality Rent Manager has to offer. ### 3. Rentmanager A+ **Rating:** 5.0/5.0 stars **Reviewed by:** Genina P. | Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Rent Manager?** The Customer Service technicians are always polite and professional. Usually, my problems are solved within minutes, and they provide great explanations on how to avoid my errors from occuring again. **What do you dislike about Rent Manager?** I haven't encountered a "downside." My clients expect me to say that I use a competetor, and when I explain who I use, they are typically fine with not recognizing the software name. **What problems is Rent Manager solving and how is that benefiting you?** Unfortunately, my problems are typically user error. I tend to get in a rush when setting up an owner or property, and I forget to check my settings. **Official Response from Kari Miller:** > Thank you for your review! ### 4. Jessica Weatherly is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Cari C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Rent Manager?** RM is easy to use and allows us to manage everything in one software program because there are so many possible integrations. Jessica Weatherly is our personal customer support person and she is fantastic. Responsive, knowledgeable and always willing to assist. **What do you dislike about Rent Manager?** Nothing to dislike. We've been using the program since 2009. **What problems is Rent Manager solving and how is that benefiting you?** Allows us to manage our business all under one software program. **Official Response from Kari Miller:** > Thank you for your review! ### 5. The Support Staff is the real star **Rating:** 5.0/5.0 stars **Reviewed by:** Abigael K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Rent Manager?** The absolute shining stars with RM are the support staff. There are a lot of configurations associated with the software so being able to get on the phone with knowledgeable support has been a life saver as well as the help button. **What do you dislike about Rent Manager?** It took some getting used to but now that I am, there's so much I can do within it. **What problems is Rent Manager solving and how is that benefiting you?** I haven't had any issues that couldn't be solved by reaching out to support. **Official Response from Kari Miller:** > Thank you for your review! ### 6. Best In The Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Rent Manager?** Ease of use and customer service and support. The cost is very reasonable **What do you dislike about Rent Manager?** Nothing they are the best out of 4 others I have tried **What problems is Rent Manager solving and how is that benefiting you?** Ease of use and customer service and support. The cost is very reasonable. Keep current on all properties,tenants & finances **Official Response from Tyler Murrin:** > Thank you for your review! ### 7. A great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2024 **What do you like best about Rent Manager?** Rent Manager offers all the components you need to run a property management company. It is easy to learn, easy to implement all aspects of your business. As a third party property manager we rely heavily on the accounting and workorder systems to bill our Clients. The office uses the program constantly throughout the day and maintenance uses it in the field. Customer service is and always has been awesome and FREE! **What do you dislike about Rent Manager?** While I have learned how to create my own reports, I find the filtering system complex when trying to customize an existing report. **What problems is Rent Manager solving and how is that benefiting you?** The portal has been the biggest change for us, tenants better understand their bills and less questions. Of course it has improved cash flow as well. **Official Response from Kari Miller:** > Thank you for your review! ### 8. The best service of any company I have ever done business with. **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew L. | Director Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Rent Manager?** Their product support is phenomenal. The staff is always helpful, friendly, and extremely knowledgeable about the product. Also, the product itself is great. They have functions in the program for everything that we need when it comes to owning, leasing, and managing our properties. Rent Manager has helped support our growth over the last 5 years, and will be apart of it for the next decades. **What do you dislike about Rent Manager?** There are so many features in Rent Manager. The program is so vast and in-depth that it is overwhelming to learn at times. I wish we had more time to learn and use more functions that they offer. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager takes care of all the billing and collecting of rent. It makes the process so easy and hands off. It also prepares perfect financial statements for our partners and owners. **Official Response from Kari Miller:** > Thank you for your review! ### 9. Easy Peasy Lemon Squeezy **Rating:** 5.0/5.0 stars **Reviewed by:** Carady W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Rent Manager?** Any of the features Rent Manager has are easy. If you dont understand something, they are always available to help. Any of the Techs I have worked with were friendly & knowledgable. **What do you dislike about Rent Manager?** I really cant think of anything that I do not like **What problems is Rent Manager solving and how is that benefiting you?** I had somehow changed the font size on my screen. I tried everything to fix it on my own, but couldnt. It took less than 2 minutes for the tech to fix for me. **Official Response from Kari Miller:** > Thank you for your review! ### 10. I love Rent Manager **Rating:** 5.0/5.0 stars **Reviewed by:** carla f. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Rent Manager?** Automating features, integration with other providers, Customer Support, **What do you dislike about Rent Manager?** Missing some more control over fields and their functions **What problems is Rent Manager solving and how is that benefiting you?** They are constantly implementing new features to help implement better procedures **Official Response from Kari Miller:** > Thank you for your review! Rent Manager offers a robust privilege and permissions system for user access management. Please reach out to our support team for assistance. ### 11. Tech Support exceeds expectation **Rating:** 5.0/5.0 stars **Reviewed by:** Gayna R. | Staff Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Rent Manager?** Rent Manager is user friendly, with help pop-ups on each task. **What do you dislike about Rent Manager?** I do not dislike anything about Rent Manager. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager solved my inability to connect to the cloud server. **Official Response from Kari Miller:** > Thank you for your review! ### 12. Rent Manager is our go to software for all of our properties **Rating:** 5.0/5.0 stars **Reviewed by:** Jess C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Rent Manager?** Not only is it easy to learn, train, and use. It is also constantly upgrading. **What do you dislike about Rent Manager?** I wish the RM Express looked more like RM12 **What problems is Rent Manager solving and how is that benefiting you?** It tends to almost all of workload for Property Management **Official Response from Kari Miller:** > Thank you for your review! ### 13. Switching to Rent Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Rachael B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Rent Manager?** The functionality capabilities to have payment reminders sent out to tenants. **What do you dislike about Rent Manager?** The implementation process was a bit cumbersome; however, the Rent Manager team dedicates time to making the implementation as easy as possible. **What problems is Rent Manager solving and how is that benefiting you?** The ease of payment reminders to tenants. **Official Response from Kari Miller:** > Thank you for your review! ### 14. Best program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Rent Manager?** The best of RM has everything, you do not have to use any other program, is so simple, communication, creating templates, easy to implement, sending text, notes, and payments. Customer Support is quick and amazing. I use it every day, really easy to integrate. **What do you dislike about Rent Manager?** nothing, I like everything. this program is easy. **What problems is Rent Manager solving and how is that benefiting you?** have every detail, payment, and communication in order with all my residents. **Official Response from Kari Miller:** > Thank you for your review! ### 15. This is the best software for accounting and rentals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Rent Manager?** Hiow much easier it makes our job. We manage just over 200 properties and it is just one manger for 200 that is amazing. Most ocmpanies have one per 50 **What do you dislike about Rent Manager?** I have not found a dislike yet cause when i do i sumit and program update and they fix it. **What problems is Rent Manager solving and how is that benefiting you?** 1099 nec and 1096 just click and print **Official Response from Kari Miller:** > Thank you for your review! ### 16. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Julie W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Rent Manager?** Rent Manager makes it very easy to co-ordinate multiple properties and its automated tasks simplify property management tasks. The customer support is excellent and very quick to respond to any questions or issues. **What do you dislike about Rent Manager?** The only downsides is that it takes a while to be fully comfortable with using the software **What problems is Rent Manager solving and how is that benefiting you?** It makes dealing with multiple properties much easier and the automation is great. I don't have to remember to send out invoices for multiple properties every month and I don't have to open up a new property management company for each property **Official Response from Kari Miller:** > Thank you for your review! ### 17. This is a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Rent Manager?** Support is always so Wilco to answer any questions that I have. They are patient and very knowledgeable about the software. **What do you dislike about Rent Manager?** Nothing! This is so much better than Yardi. I have struggled with Yardi for 20 years, it doesn't offer even half of the benefits of rent manager. I have used this everyday for a month and I am so familiar with it already! **What problems is Rent Manager solving and how is that benefiting you?** I can contact residents and keep all conversations logged in the program. No more making notes! Saves so much time! **Official Response from Kari Miller:** > Thank you for your review! ### 18. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Rent Manager?** No matter what issue I have or questions I needed answering the customer service has always been exceptional. The ease of the Rent Manager system makes a day at work smooth sailing. **What do you dislike about Rent Manager?** I have yet to experience anything I dislike about this product. **What problems is Rent Manager solving and how is that benefiting you?** I expeienced a system error and Brent was quick to fix the issue and get me back up and running. **Official Response from Kari Miller:** > Thank you for your review! ### 19. Great software with great customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Rent Manager?** The reporting features are very robust. There are hundreds of stock reports, with options to adjust and customize reports. I can set up report batches to automatically send on a regular basis-- either to myself, or to other stakeholders. **What do you dislike about Rent Manager?** The report customization features can be a little bit overwhelming to a new user. Fortunately, customer support has been very helpful in this arena! **What problems is Rent Manager solving and how is that benefiting you?** Maintain all property and lease information in one place, and generate professional reports **Official Response from Kari Miller:** > Thank you for your review! ### 20. Rent Manager is at the top of the field in Property Management software. **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy B. | Accountant/Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Rent Manager?** Rent Manaager is very user friendly in my opinion. You can drill down from most any report to get the information you need. The customer support team is some of the absolute best out there! It's generally very easy to get a live person on the phone and 9 times out of 10 your question or concern is handled without a long delay. **What do you dislike about Rent Manager?** I honestly don't know of any downside to using Rent Manager. I'm sure there is one, but I've not come across it. I absolutley LOVE it! I wish all of my property management clients used RM. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager allows me to reconcile the bank accounts, keep track of all properties by property group, run reports by group and I can tie out the monthly reports. **Official Response from Kari Miller:** > Thank you for your review! ### 21. Easy to use software with GREAT, same day customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Kate I. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Rent Manager?** Customer service is great! You just have to pick up the phone and some one ready to help ! No emails to send and wait for help. Clear and easy to use software. I am using it very day. Great help with implementation and intergration. **What do you dislike about Rent Manager?** Software inrerface looks outdated, but its working great. **What problems is Rent Manager solving and how is that benefiting you?** Without Rent Manager it woudnt be possible to manage 21 properties we are overseing. **Official Response from Kari Miller:** > Thank you for your review! We recommend checking out Rent Manager Express, our browser-based version of the software that is included with your Rent Manager subscription. We have updated the design in Express to be more modern as well as continuing to add additional features to both products. ### 22. So easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Janel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Rent Manager?** There are a ton of features with Rent Manager and they're expanding constantly with really awesome integrations. The customer support has been excellent! The interface is really easy to use and navigate. **What do you dislike about Rent Manager?** I wish there was a better inventory integration option. **What problems is Rent Manager solving and how is that benefiting you?** We are able to keep meticulous records on all our tenants! **Official Response from Kari Miller:** > Thank you for your review! Rent Manager offers a built in inventory and assets system to help monitor the items you might be looking to track. Please reach out to your sales representative as it is included with your current Rent Manager subscription. ### 23. Full Featured accounting software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Rent Manager?** I have been using Rent manager everyday for 5+ years. At one point we managed nearly 200 properties, and now are down to just a few. RM is one thing I am not willing to give up even though we just use for a few properties. For property managment, there is nothing better. I use QB daily for another business and I greatly prefer RM's features, speed, and user interface to QB. Being able to print checks with MICR numbers using one generic check stock is very helpful. We have several bank accounts so we only have to keep on hand blank checks and the software will print the account numbers on it for the cooresponding account. I use the customer service all the time and they are great. Even with very commplicated accoutning issues, they know there stuff and help get it fixed. There was a learning curve since it is pretty unique in terms of features but they do offer training and an online portal of videos on every subject. The customer support is able to screen shadow you as well which is very helpful. **What do you dislike about Rent Manager?** This is not really a downside, but it is incredible robust in terms of features. Sometimes its hard to know how to do something, but I usually figure it out or customer service will walk me through it. The only real occasional negative is the Apple mac intefaces. Its a few extra programs that have to be installed to download to your local machine or to print. These occiasionally loose connection when the OS updates. **What problems is Rent Manager solving and how is that benefiting you?** Accounting, Tenants payments, owner statements and accoutning. **Official Response from Kari Miller:** > Thanks for your review! ### 24. Rent Manager Support **Rating:** 4.5/5.0 stars **Reviewed by:** Adam P. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Rent Manager?** I have used all major PM software and RM is by far my favorite. Architicture is great, everything flow back and forth from accounting. High level reports drill down right to individual tasks. **What do you dislike about Rent Manager?** The UI is not the best. Many options make it hard to master for some team members. **What problems is Rent Manager solving and how is that benefiting you?** scaling up spread out portfolio **Official Response from Kari Miller:** > Thank you for your review! We recommend checking out Rent Manager Express, the browser-based version of our software that is included with your subscription. This has an updated UI and we're constantly releasing new updates to this version of our software. ### 25. Rent Manager - User Friendly with a lot of Resources **Rating:** 5.0/5.0 stars **Reviewed by:** Gina Z. | Office Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Rent Manager?** It is very user friendly. You can make changes to fit your own needs to the account. The customer service is super helpful and pleasant. Use it every day, numerous times of the day. **What do you dislike about Rent Manager?** Never had any issues with Rent Manager over the last 3 years that I have used it. **What problems is Rent Manager solving and how is that benefiting you?** I haven't had any issues with Rent Manager, they seem to be a step ahead as the industry changes. **Official Response from Kari Miller:** > Thank you for your review! ### 26. RentManager - PMC's best friend **Rating:** 5.0/5.0 stars **Reviewed by:** Jacky B. | Director of Marketing and Information, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Rent Manager?** I really like how all properties are accessible at the same time. I really like that you can have multiple tabs open for properties, residents, or reports. I also really like the search feature. You can search for a name, phone number, or report, it is very helpful. **What do you dislike about Rent Manager?** Rent Manager does not have as many features or integrations as some other larger and more expensive management software companies. You have to go outside of RentManger for some features such as online rent payments. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager provides affordable property management software for apartment complexes. It is easy to use with a search feature. It is also easy to add new users as well as properties. **Official Response from Kari Miller:** > Thank you for your review! We do offer a fully open API platform that allows you to connect Rent Manager with your favorite software. We also offer a built-in online rent payment solution via our partnership with Zego. If you are interested in either of these options, please reach out to your sales representative and they would be happy to assist. ### 27. The Best Management Software, Period **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Rent Manager?** Intuitive, detailed, great customer service. Like an iceberg, there is plenty to Rent Manager that I don't know - but everything I learn about it is useful for my property management business. **What do you dislike about Rent Manager?** You have to pay extra for certain features, but even the silver or gold tiers are fairly priced **What problems is Rent Manager solving and how is that benefiting you?** Organizing data about multiple tenants. Maing date available to me, my managers and our tenants in real time. **Official Response from Kari Miller:** > Thank you for your review! ### 28. Very Knowledgeable Team **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph Z. | Realtor Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Rent Manager?** The support is phenomenal with very knowledgeable reps that handle all of our issues in a quick and timely manner. **What do you dislike about Rent Manager?** Software could use some accessibility adjustments. Font sizes cannot be increased. **What problems is Rent Manager solving and how is that benefiting you?** Owner statements, collecting rent. **Official Response from Kari Miller:** > Thank for your review! We highly recommend checking out Rent Manager Express, the browser based version of our software. This includes a fully redone UI experience and the ability to change fonts, styles, and more. ### 29. Is easy to use and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Anelle P. | Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Rent Manager?** You can manage your whole company in just a clic! Love the concept. Love the way is created because is easy to use and everything is there to makes your work easy and possible. Not only easy to use but features are thousands! **What do you dislike about Rent Manager?** Well not dislike but alerts will help when you have something new **What problems is Rent Manager solving and how is that benefiting you?** We spent some time (around one month) trying to make a report and rm helped creating an easy report just for us in order to see lease expiration and much more **Official Response from Kari Miller:** > Thank you for your review! ### 30. Excellent training staff and resources! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle C. | Marketing & Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Rent Manager?** Rent Manager was very user friendly and straightforward. Anyone with experience using software platforms should have no trouble. **What do you dislike about Rent Manager?** The integrations can be time consuming during the set up process. **What problems is Rent Manager solving and how is that benefiting you?** Storing and tracking all owner and tenant information as well as screening and collecting deposits and rent payments. **Official Response from Kari Miller:** > Thank you for your review! ### 31. Way to go Julie! **Rating:** 5.0/5.0 stars **Reviewed by:** Allen B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Rent Manager?** Rent Manager is a fantastic property management software. It eliminates the need for additional accounting software. **What do you dislike about Rent Manager?** It would be helpful if everything was in alphabetical order. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager helps us maintain correct accouting, track service issues, and screen tenants. **Official Response from Kari Miller:** > Thank you for your review! ### 32. Exceptional Product **Rating:** 5.0/5.0 stars **Reviewed by:** Keri B. | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Rent Manager?** Rent Manger is by far the most user friendly and all encompassing software builty to be used buy the small comany to a larger company and allowing you to manage all types of real estate. SFH, Multi-family, HOA, Commercial, Short Term, Camp Ground, you name it they got you covered. **What do you dislike about Rent Manager?** There is not much tio dislike, but if i had to say anything, it would be the slow roll out of new features they introduce. I understand these things take time, but it wooud be helpfu if when they announce a new feature it was rolled out very shortly thereafter. **What problems is Rent Manager solving and how is that benefiting you?** Accounting, service requests, CRM management, leasing. **Official Response from Kari Miller:** > Thank you for your review! ### 33. Easy to use and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Rent Manager?** One of my primary roles is onboarding new hires. I've found the program easy to use but more importantly, those that I train on the program quickly gain proficiency in its use. At its base it is a very intuitive program. But the way that you can customize it to specific job roles means that you can bring you and your teams job performance to a whole new level. From creating lease document packets to report customization and automation, you can create a user role specific to your needs. Most impressive though is their customer service. When you have so many software options to choose from, a company that can quickly resolve your issues, saves you time and money. **What do you dislike about Rent Manager?** In addition to our Residential portfolio, we have Commercial properties. While Rent Manager works exceptionally well with Residential, there's opportunity in their Commercial applications. **What problems is Rent Manager solving and how is that benefiting you?** In an evolving market, Rent Manager allows us to create letters/documents scripted to our purposes. We craft reports specific to our properties needs but also for our ownership. It allows us to streamline communication to our residents and investor groups. **Official Response from Kari Miller:** > Thank you for your review! Please submit any commercial management feature ideas to our development team here and we will gladly look into them for you: https://www.rentmanager.com/featurerequest ### 34. Rent Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Rent Manager?** Easy to use, very efficient cusotmer support **What do you dislike about Rent Manager?** Everything okay so far, no negative comments **What problems is Rent Manager solving and how is that benefiting you?** Keep track of customers' payments and bills **Official Response from Tyler Murrin:** > Thank you for your review! ### 35. Fantastic software has helped us so much **Rating:** 5.0/5.0 stars **Reviewed by:** Cody P. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Rent Manager?** It has absolutely fantastic customer service **What do you dislike about Rent Manager?** Sometimes it would be nice to see an interface with different colors. They also have access through a web browser and I would like that to have even more and improved functionality. it is good, just making that better where i could do more from like an ipad or even a phone **What problems is Rent Manager solving and how is that benefiting you?** One of our clients uses it for their security company. Property walks and checks are done by completing service issues in the software and they can be done from the Guards phones **Official Response from Kari Miller:** > Thank you for your review! We currently offer a full web browser version through Rent Manager Express. This version is available for use on tablets and mobile as well. We would also like to learn more regarding the updated interface and additional functionality you'd like to see within the program. Please let us know by submitting a feature request here: https://www.rentmanager.com/submit-a-feature-request/ ### 36. Best one stop shop! **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2023 **What do you like best about Rent Manager?** I love that it is user friendly and their customer support is phenomenal! **What do you dislike about Rent Manager?** I don't like that some items are not in express and I still have to use the desktop version. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager is assisting with property management of several communities that we have along 3 states, very soon to be 4 states! It is assisting with maintenance of all tenants & properties. **Official Response from Kari Miller:** > Thank you for your review! We are continuously adding new features within Rent Manager Express. If there is a particular feature you are looking for, please reach out to your sales representative. ### 37. General Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Rent Manager?** Customer support has been great in helping me figure out settings and how to perform functions within Rent Manager! I love that they continue adding features and integration partners and updating existing services. I like being able to text and email directly from Rent Manager and have the notes instantly go to the history notes for reference with date and time stamp. **What do you dislike about Rent Manager?** The length of time going through the menu and waiting for customer support to get on the line, but lately, I've seen that length of time is improving. I get a better response time if I call early in the morning. I've disliked the severe lag in the RmUpload in the past and wish improvements could be made to get documents to load and be accessible more quickly as this delay is a big time waster, however, I've started to notice an improvement in this feature. **What problems is Rent Manager solving and how is that benefiting you?** The ability to operate from one software to manage our properties. Organization and automation are a benefit to our ever-growing portfolio in that it creates capacity in our team's ability to do more in less time. **Official Response from Kari Miller:** > Thank you for your review! Support can look into any lag issues you might be experiencing. Please reach out to them via support@rentmanager.com and they can review your account. ### 38. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Rent Manager?** it very ease of Use, useful, efficient, also innovative. **What do you dislike about Rent Manager?** Sometimes it takes a bit to load up between the tabs **What problems is Rent Manager solving and how is that benefiting you?** it help me streamline my workflows. for example, I can send notifications to my tenants when a lease or a payments is expiring. **Official Response from Kari Miller:** > Thanks for your review! If you are running into any speed or loading issues, please reach out to our support team. They can help diagnose any potential issues you could be experiencing. ### 39. Rent Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Laura D. | leasing specialist, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2021 **What do you like best about Rent Manager?** the application is very user friendly and the support team is amazing **What do you dislike about Rent Manager?** That sometimes, it freezes, and it is usually in the worst moment. The busier I am, the slowest it gets **What problems is Rent Manager solving and how is that benefiting you?** as a company, we use this software to control our tenants information as well as our property owners, all from payments to marketing data **Official Response from Kari Miller:** > Hi Laura! Next time you run into an issue with the software freezing, please contact our support team at 800-669-0871 option 4 so they can help diagnose any potential connection issues. ### 40. Owner of 506 apts who likes Rent Manager more, the more I learn how to utilize all it has to offer. **Rating:** 5.0/5.0 stars **Reviewed by:** Allen W. | Real Estate Investments, Landlord, Multifamily Housing, Property Management, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2024 **What do you like best about Rent Manager?** I like the quick and easy reports that I use almost daily to track our performance. **What do you dislike about Rent Manager?** Sometimes the person who answers your call when you need help is obviously in training and seems to know less about the product then I do. **What problems is Rent Manager solving and how is that benefiting you?** They are working on a mobile app that should be useful. **Official Response from Kari Miller:** > Thank you for your review! ### 41. Training is a breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** janice k. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Rent Manager?** The customer service. I am new to RM and they never hesitate to help. I appreciate it! **What do you dislike about Rent Manager?** None at this time. It has been easy. I enjoy using the program. **What problems is Rent Manager solving and how is that benefiting you?** automation. **Official Response from Kari Miller:** > Thank you for your review! ### 42. Assistant Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra 4580652 J. | Assistant Manger , Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Rent Manager?** I like the user friendly layout. I also enjoy the direct upload feature it makes uploading new residents into the system a piece of cake. **What do you dislike about Rent Manager?** It is an IP protected system and does not allow for at-home access to be possible. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager solves the problem of having convuluted items sporadically throughout the same profile for each indidvidual resident making it a "true" electronic file. **Official Response from Kari Miller:** > Thank you for your review! Regarding At-Home access, please reach out to our support team at 800-669-0871 as remote access is available with Rent Manager. They will be able to walk you through how to set this up. ### 43. Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Destiny S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Rent Manager?** I appreciate how willing all of the support staff are to spend extra time and ensure we are fully utilizing all features of Rent Manager. **What do you dislike about Rent Manager?** There are a few things I would change in terms of how customizeable certain aspects of the system are. **What problems is Rent Manager solving and how is that benefiting you?** We use Rent Manager daily to automate many of our property management functions. This aids in collecting rents, assessing late fees, keeping up with all correspondence, and more. **Official Response from Kari Miller:** > Thank you for your review! ### 44. Greatest Software with the BEST Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Rent Manager?** It's pretty apparent that the software is impressive upon use; however, the support team will hand-hold you through any questions you have, which is worth great value to our team. **What do you dislike about Rent Manager?** If I had to choose a downside, it would most likely do with how the software is geared more toward residential property management and sometimes fails to include commercial-specific fields. Tracking commercial insurance for owners and tenants in Rent Manager is non-existent unless you're willing to build out UDFs. The integrations offered don't offer commercial insurance tracking either. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager is constantly progressing in the field of property management. This means they evolve when the industry evolves. We regularly receive updates in the software. **Official Response from Kari Miller:** > Thanks for your review! Please let us know which commercial feature requests you would like to see within Rent Manager using the following link: https://www.rentmanager.com/submit-a-feature-request/ ### 45. Rent Manager giving maximum power for an amazing price **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin G. | President, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2023 **What do you like best about Rent Manager?** 1) I like the support our team receives from Rent Manager. Calls are handled efficiently and most issues are resolved on the spot. 2) There are a lot of great integrations, most importantly with AvidXchange the Accounts Payable master. 3). Price. The price is much less than other competitors. **What do you dislike about Rent Manager?** I think the menus could look more modern. **What problems is Rent Manager solving and how is that benefiting you?** I especially like the custom reporting which gives me the specific information I'm looking for. **Official Response from Kari Miller:** > Thank you for your review! We are constantly making updates to Rent Manager and Rent Manager Express. We would like to learn more regarding the menu updates mentioned above. Please let us know by submitting a feature request here: https://www.rentmanager.com/submit-a-feature-request/ ### 46. It seems to work seamlessly and has the tools needed to work efficiently. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Rent Manager?** I like how the rental application is integrated with rent manager and customer support services. This feature is easy to use and easy to implement into my tasks. I use it daily. **What do you dislike about Rent Manager?** Im not sure about how to use the tasks feature. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager helps with providing potential prospects and leads. **Official Response from Kari Miller:** > Thank you for your review! If you would like to learn more about any feature within the software, we recommend checking out Rent Manager University (RMU), our online training platform, or joining us during our Weekly Webinars, hosted every Thursday at 2 PM Eastern. ### 47. Have always had great support and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Rent Manager?** Rent Manager allows accurate record keeping and many features that allow me to provide better customer service. **What do you dislike about Rent Manager?** Do not have any issues at this time. Rent manager support is always great. **What problems is Rent Manager solving and how is that benefiting you?** I needed assistance with making previous owners inactive. **Official Response from Kari Miller:** > Thank you for your review! ### 48. Rent Manager Software & Staff are AMAZING **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Rent Manager?** This software is so customizeable. It really works for all sorts of portfolios. **What do you dislike about Rent Manager?** There are a few features that are a bit combersome. **What problems is Rent Manager solving and how is that benefiting you?** It is great way to track all the fiancials for both Property Managers & Owner operators **Official Response from Kari Miller:** > Thank you for your review! To learn any of the new features, we recommend checking out Rent Manager University (RMU), our online training program, or join us on Thursdays for our Weekly Webinars. One of our trainers walks through a specific feature each week and discusses best practices. ### 49. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Rent Manager?** Super user friendly, and customer service is amazing. I love the app, I can use my mobile phone to upload photos, respond to resident's text messages and have access to information without being at my computer. **What do you dislike about Rent Manager?** Sometimes there is a lag in uploading from the computer. **What problems is Rent Manager solving and how is that benefiting you?** Ease of use. I like anything that makes my life easier. **Official Response from Kari Miller:** > Thank you for your review! ### 50. A product that REALLY makes a difference. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeanine C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Rent Manager?** The reports are amazing. The detail you can drill into really helps, and the ability to ROLL BACK entries has saved me SO much time and frustration. The ability to have many tabs open and go between duties and issues throughout the day is a game changer. **What do you dislike about Rent Manager?** It was very different from my old software, and I do not like change, but I can say it is well worth learning. The benefits have been well worth the time to learn the new software. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager gives us much better reports and has helped us know exactly where our money is coming from and going too! The detail and the ability to fine-tune everything down to a specific unit is so helpful. **Official Response from Kari Miller:** > Thank you for your review! ## Rent Manager Discussions - [What is Rent Manager used for?](https://www.g2.com/discussions/what-is-rent-manager-used-for) - 1 comment - [View Rent Manager pricing details and edition comparison](https://www.g2.com/products/rent-manager/reviews?filters%5Bnps_score%5D=5&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A03%3A14+-0500&secure%5Bsession_id%5D=5e2b01a5-ed13-4713-9101-f69c3d0f2627&secure%5Btoken%5D=473828e09d31eeaded0795ef157c70d32e442a22eb27f60106c5f50917fdb30c&format=llm_user) ## Rent Manager Integrations - [Acutraq](https://www.g2.com/products/acutraq/reviews) - [Alerus](https://www.g2.com/products/alerus/reviews) - [Apartment List](https://www.g2.com/products/apartment-list/reviews) - [Apartments.com](https://www.g2.com/products/apartments-com/reviews) - [AppWork](https://www.g2.com/products/appwork-2024-01-11/reviews) - 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Insurance Management - Template Management - Invoice Management - Asset Lifecycle Management - Maintenance Management - Task Management - Contact Management - Audit Management - Vendor Management - Portfolio Management - Real-Time Reporting **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management - Occupancy Management - Housekeeping Management - Contact Management - Complaint Management **Unit Management** - Reservation System - Inventory Tracking - Management Reports - Tenant Tracking - Reservations Management - User Management - Work Order Management - Reporting & Statistics - Rental Management - Lead Management - Task Management **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Marketing Automation - Third-Party Integrations **Additional Functionality** - Customizable Reports - Inbox Management - Online Booking - Work Order Management - Rate Management - Discount Management - Calendar Management - Guest Check-in/Check-out - Website Management - Credit Card Processing - Owner Statements - Inventory Management - Revenue Management - Data Synchronization - Multi-Property - Reporting & Statistics - Ratings/Reviews - AI Copilot - Task Management - Property Management - API - Customizable Templates - Alerts/Notifications - Housekeeping Management - Channel Management - Accounting - Payment Processing - Real-Time Notifications - Email Management - Activity Dashboard - For Vacation Rentals - Guest Experience Management - Search/Filter - Multi-Channel Management - Mobile Access - Data Import/Export - Short/Long Term Rental - Reminders - Availability Management - Electronic Payments - Generative AI - Multi-Currency - Guest Communications - Invoice Management - Reservations Management - Contact Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations - Residential Properties **Logistics & Operations** - Industry-Specific CRM - Add-Ons - Payment Processing - Customer Communications - Customer Portal - AR/AP Management - Maintenance Management - Customer Management - Website Management - Pricing Management - Revenue Management - Financial Management - Communication Management - Auction Management - Contract/License Management - Template Management - Workflow Management - Document Management - Client Portal **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - AI Copilot - Billing & Invoicing - Commercial Leases - Residential Leases - Customizable Reports - Reporting & Statistics - Transaction History - Document Storage - Recurring/Subscription Billing - Electronic Payments - Mobile Access - Client Portal - Activity Tracking - Retail Leases - Customer Database - Self Service Portal - Alerts/Notifications - Lease Origination - Generative AI - Reminders - General Ledger - Expense Tracking - Maintenance Scheduling - Lease Tracking - Multi-Currency - Contact Database - Audit Trail **Additional Functionality** - Access Controls/Permissions - Security Gate Access Control - Alerts/Notifications - Third-Party Integrations - PCI Compliance - Secure Data Storage - Site Maps - SMS Reminders - Late Fee Calculation - Electronic Signature - Lease Origination - For Self Storage Facilities - Mobile Access - Payment Reminders - Generative AI - Activity Dashboard - API - Accounting - AI Copilot - Recurring/Subscription Billing - Billing & Invoicing - Multi-Location **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards - Overdue Payments - Commercial Properties - Activity Dashboard - Electronic Payments **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication - Work Order Management - Communication Management - Vendor Management - Marketing Management - Service Request Management - Reservations Management - Listing Management - Third-Party Integrations - Task Management - Tax Management - Financial Management - Channel Management - Owner Portal - Calendar Management - Contract/License Management - Vacancy Management - Faculty/Staff Management - Workflow Management - Inspection Management - Lead Management - Insurance Management - Background Screening - Website Management **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Budget Tracking - Property Database - Alerts/Notifications - Transaction History - Late Fee Calculation - Credit Check - Expense Tracking - Billing & Invoicing - AI Copilot - API - Payment Processing - Document Storage - Maintenance Scheduling - Reminders - Reporting & Statistics - Data Import/Export - Generative AI - Digital Signature - Rent Tracking - Web-based Deployment - Rent Collection - Lease Tracking - Customizable Branding - Transaction Monitoring - For Real Estate - Financial Reporting - For Property Managers - Tenant Tracking - Credit Card Processing - Dynamic Pricing - For Hospitality Industry - Violation Tracking - For Residential - Search/Filter - Guest Tracking - Multi-Location - Mobile App - Electronic Signature - Utility Billing - Role-Based Permissions - Activity Tracking - Virtual Tour - Discussions/Forums - File Sharing - Drag & Drop - Recurring/Subscription Billing - For Commercial Real Estate - Client/Property Matching ## Top Rent Manager Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [ResMan](https://www.g2.com/products/resman/reviews) - 4.8/5.0 (433 reviews) - [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) - 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