I appreciate the pleasant service, good UX, and always available help. It gives me the confidence that, even when difficult things like offboarding arise, it will be handled well because they know what they're doing. The initial setup of Remote was also easy. Review collected by and hosted on G2.com.

For payroll (we have it in two different countries), I can't really easily contact someone. It goes to one central email address, but it would be nice if it could be handled per specific country. Review collected by and hosted on G2.com.

The onboarding from my side as an employee was very smooth. The APP is easy to use and clearly structured and if I needed help the AI in first line and the support center as second line solved all my issues in at maximum 2 business days. Review collected by and hosted on G2.com.

Some specific processes and templates required from Swedish government wasn't correct format but was however easy to fix with support.

A personal contact would have been nice too. Review collected by and hosted on G2.com.

Customer service is usually very prompt at responding and extremely friendly. It is so helpful to have support that I know I can rely upon. Review collected by and hosted on G2.com.

There are several things that I would love to see improved. Limitations on payroll reporting and visibility into employee expenditures have become a source of headaches in the past 2 months. To reconcile payrolls, I have had to go into individuals' expenses and pull a history. This can be frustrating.

Also the integration to our finance software is limited. Especially since this is an international EOR service, I would expect to see a location/country sync, but it is astonishingly absent.

What may seem like little issues, causes a larger workload and more time spent just in the maintenance of these accounts. Review collected by and hosted on G2.com.

I love that Remote allows me to work remotely from NL. The platform is very easy to use, making it quick to submit expenses. I'm really impressed with their stellar customer service, which always provides very quick responses and solutions. The initial setup of Remote was very easy, and I've enjoyed playing around with the Remote MCP with the Codex app, which is great! Review collected by and hosted on G2.com.

The one issue I have: it keeps happening that some expenses get classified as 'taxable'. Sometimes this is correct, but often times it's incorrect and after manual inspection it gets classified correctly as 'not taxable'. Review collected by and hosted on G2.com.

I enjoy working with Remote because they streamline everything for me. I get paid in my local currency and all legal matters are handled efficiently. The 24/7 support is a huge plus, making sure I have everything I need, which is unusual for similar products. I also like that they have a mobile app, and setting up was really easy with a setup wizard and easy-to-fill documentation. Review collected by and hosted on G2.com.

I think they have room for improvement in the AI part, but they are getting better. Sometimes there is some friction to get ahold of a real person because the AI assistant is trying to do the job, for example, when talking about payroll. But I'm able to get ahold of them. I know AI is improving in general, so I would just give them time. Review collected by and hosted on G2.com.

What I like about remote is the ease of access of the platform. It is very user-friendly platform and submitting the timesheet is very easy and not complicated. You can also set a timesheet that was previously used by setting the timesheet to default so that by next time, if you are adding new timesheet, you can just select the default timesheet and it will automatically filled with the same timesheet you used on a previous week. And whats nice is you can still edit the hours before submitting it. Review collected by and hosted on G2.com.

Nothing is least helpful about using the Remote, almost everything is seamless and easy to use, maybe the downside I can add is the chat support, since remote is being used all around the globe, its better to have a chat support that is available 24/7 rather than sending a ticket and waiting for a resolution, so to sum up it should be a real time solution in the future. Review collected by and hosted on G2.com.

I really appreciate how Remote provides prompt responses and helpful guidance, especially in understanding insurance and the renewal cycle. The support we receive is great because Remote helps with benefits and offerings while avoiding the bureaucracy typically found in the country. I like that you can create documentation and seek information easily, and it's convenient to review payroll and contract information. Review collected by and hosted on G2.com.

I realized that when someone passed away, a legal letter could only be created after the provisioner period was finished via request. It would be nice to have that option beforehand instead of afterwards. I think it would be handy to enhance the website so that templates could be taken out not only after the period has already been finished. Review collected by and hosted on G2.com.

It's a very easy way to track upcoming salaries. Most importantly it is very easy to arrange salary payments to the entire organisation. Review collected by and hosted on G2.com.

I haven't found a downside so far. There are areas for potential improvement of course, but I have noticed few, especially compared to previous such platforms I've used. Review collected by and hosted on G2.com.

I like how friendly the interface of Remote is, making it easy to navigate. Everything has been seamless during my time using it, and I haven't encountered any problems with my benefits as a worker. Also, the efficiency Remote brings means my company doesn't need to hire anyone else to manage timesheets and payslips. The timeliness of the operators or customer service people is something I appreciate too; they always respond quickly, even through email, which is reassuring whenever I have inquiries or issues that need clarification. Review collected by and hosted on G2.com.

I would like to share that although most of the instances that I am having a conversation with the customer representatives through email are still timely. , I think it would be faster if there is a platform or a part on the website itself that has a direct chat where I am talking to a live person just in case I have questions that need to be answered ASAP. And I dont have to wait for one to two business days for them to get answered. Review collected by and hosted on G2.com.

I use Remote mainly to explore and manage international hiring and contractor-related needs for my digital agency. What I like most is how it simplifies a complicated process by bringing hiring, contracts, payroll, and compliance into one platform. These features allow a growing agency like WEBKIH to work with international professionals more confidently. The contract feature helps keep agreements clear and professional, while payroll reduces the need to handle payments manually, saving a lot of time and money. Setup was fairly easy and well guided, with a clean interface and onboarding steps, making the process manageable even though some payroll and compliance sections needed extra attention due to varying country requirements. Review collected by and hosted on G2.com.

Remote can sometimes feel expensive for growing startups only when managing few international team members. Review collected by and hosted on G2.com.