Cristina R.
CR
Cristina R.
Junior Consultant
Small-Business (50 or fewer emp.)
"Intuitive, Beautiful Interface and Responsive Support"
5/5
What do you like best about Remote?

Remote’s interface is intuitive, user-friendly, and visually appealing. The staff are responsive as well, which makes the overall experience smooth and pleasant. Review collected by and hosted on G2.com.

What do you dislike about Remote?

After using Remote for 18 months, the only downside I’ve found is that it isn’t possible to add staff benefits halfway through the year, so my company’s policies will take longer to apply to me. Review collected by and hosted on G2.com.

Himal N.
HN
Himal N.
Technical Support Team Lead
Mid-Market (51-1000 emp.)
"Seamless, Global HR Payroll Access with AI Support"
5/5
What do you like best about Remote?

I like that Remote is fairly accessible from anywhere, has all information in one place, and it is very easy to use. I actually like the AI functionality, which allows me to think in keywords without explaining myself, and the AI understands what I want. It's easy to access information, and its global availability makes it much easier than working through the company HR. Also, it gives me accessibility to answers in a quick and efficient way. As an employee, I found that the setup was seamless; I just filled out my forms and everything was smooth from there. Remote is used by the EMEA and APAC regions at my company, and we're quite happy with it. Review collected by and hosted on G2.com.

What do you dislike about Remote?

The only thing I dislike is I'm constantly referred to reach out to Discovery who manages the health benefits Review collected by and hosted on G2.com.

Kim C.
KC
Kim C.
Client Service Coordinator
Mid-Market (51-1000 emp.)
"Easy and Convenient Remote Experience"
5/5
What do you like best about Remote?

What I like about Remote is how easy the platform is to access and use. The interface is very user-friendly, which makes navigating through the system smooth even for first-time users. One of the features I appreciate the most is how simple and straightforward it is to submit timesheets. The process is not complicated, and everything is organized clearly, making it convenient to complete tasks efficiently without confusion or unnecessary steps.

Another feature I find very helpful is the option to reuse previously submitted timesheets by setting them as the default. This saves a lot of time and effort, especially when your weekly entries are usually the same. Instead of manually entering the same details every time, you can simply select the default timesheet and the system will automatically populate the entries from the previous week. This makes the workflow much faster and more efficient.

What’s also great is that the platform still allows flexibility even after auto-filling the timesheet. Before submitting, you can easily review and edit the hours or make adjustments whenever needed. This balance of convenience and flexibility makes the overall experience more efficient and stress-free. Overall, Remote provides a smooth and practical platform that simplifies time tracking and submission. Review collected by and hosted on G2.com.

What do you dislike about Remote?

There is very little that I find unhelpful about using Remote since the platform is smooth and easy to use overall. One area that could be improved is the customer support system. Since Remote is used globally, having a 24/7 live chat support option would be more convenient instead of only submitting tickets and waiting for a response. A real-time support feature would make the platform even more efficient and user-friendly in the future. Review collected by and hosted on G2.com.

Tarun  K.
TK
Tarun K.
Platform Engineer
Mid-Market (51-1000 emp.)
"Intuitive Interface and Excellent Support Make Remote a Top Choice"
4.5/5
What do you like best about Remote?

I used Remote as my employer of record, handling everything from payslips to support tickets. It's been working really well, and I like the experience. The interface is intuitive, making it easy to navigate and perform tasks like opening support tickets or requesting leave. Remote handles all the benefits, payroll, and local laws for us, which is really good. The support system is really nice and prompt, resolving issues whether through chat or email. I find the leave management and display of public holidays very useful, as it's easy to request time off. The initial setup was pretty easy too, especially when onboarding with the necessary document uploads. Also, the user experience with the portal is really, really helpful. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Nothing at the moment Review collected by and hosted on G2.com.

Jonas P.
JP
Jonas P.
Frontend Developer
Small-Business (50 or fewer emp.)
"Quick and easy my work contract, payslip and holidays management"
5/5
What do you like best about Remote?

Great and fast customer service. Always fast response and delailed too.

All the benefits, contract and payslip info is there. Easy to track and use all info

The ingetration and UI is great, and same as customer experience

I'm using is every day Review collected by and hosted on G2.com.

What do you dislike about Remote?

To be honest I haven't found any issues with it yet. All the expereince is great, and it's easy to use. As a front end developer the implementation of website is good. So far have not negative things to add.

Good job guys Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Enterprise (> 1000 emp.)
"Unreliable with Frustrating Delays"
0/5
What do you like best about Remote?

I like the colors of the logo, even though it doesn't add functional value. Review collected by and hosted on G2.com.

What do you dislike about Remote?

I mean, for me, it creates more problems than it solves. It has delayed payment for me and has failed to pay me on time. It's been unreliable, and most of the time, I end up being paid my May salary in August. I can't drop any holidays; it's supposed to be simple and easy but is complicated, annoying, and frustrating. I would not recommend Remote to others, and I'll blame it for making my life more difficult over the last four months. I'm beginning in this team, but we're gonna switch from Remote to another product because Remote creates massive frustration in our employees. There is no health benefit or multi-sports card, and it's supposed to be simple to pay our employees. The initial setup was complicated. I had to download two more apps and call multiple times because my name is long and didn't fit well. The app requires two different installs to work, has the same logo with no distinction, and seems coded by someone inexperienced. Review collected by and hosted on G2.com.

Kimberly E.
KE
Kimberly E.
Customer Service Representative
Small-Business (50 or fewer emp.)
"Exceptional Support Enhances Remote Work Experience"
4.5/5
What do you like best about Remote?

I use Remote for HR and Payroll, and as a remote worker, I find it very convenient. The platform is user-friendly and makes managing employment-related tasks easy. What really stands out is their excellent customer support—they respond quickly and provide helpful solutions whenever I have questions or concerns. The team is very responsive, quick, and knowledgeable. Overall, Remote has been a reliable and efficient platform for our needs, and everything works great. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Everything is good. Theres nothing to dislike. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Mid-Market (51-1000 emp.)
"Remote makes working from anywhere seamless."
5/5
What do you like best about Remote?

Remote makes it incredibly easy to work from anywhere. The platform is clear, reliable, and gives me full visibility into my employment details. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Overall, my experience with Remote has been positive. However, getting specific documents (such as stamped forms required by banks, migration offices, etc) can be more complicated and take longer than I expected. Support response times also seem to vary depending on the type of request. But Remote support is very quick to answer and give you feedback Review collected by and hosted on G2.com.

Juliette D.
JD
Juliette D.
Small-Business (50 or fewer emp.)
"Unified HRIS with Modern PEO Features"
5/5
What do you like best about Remote?

I like that even with a PEO, I get a broker for my benefits and have claims visibility. The dashboard is much more modern than many others on the market. It's unifying my HRIS services with modern PEO support, and you can also have EOR employees all in the same place. It's all unified into one platform, which normally involves 2 or 3 vendors. This kind of broker service and claims visibility with a PEO is unheard of and no other service offers that. Review collected by and hosted on G2.com.

What do you dislike about Remote?

I find it frustrating that you don't get a single point of contact with the customer service team to call up anytime you need it, which doesn't match the other levels of service with Remote. Plus, there are still a lot of small bugs because their services are still new. Also, I'm concerned that much of their payroll is still manually data-entered after approval, so mistakes can happen. While the platform is considered modern by HR tech standards, those standards are too low, and I think they could go a lot further in modernizing the experience and quality of the tech. Furthermore, the implementation team lead was not experienced or proactive enough, making the setup feel too passive. I really had to drive things myself, not ideal. Review collected by and hosted on G2.com.

Arthur S.
AS
Arthur S.
KYB & Payments Compliance Analyst
Mid-Market (51-1000 emp.)
"AI Assistant + Helpful Human Handoff Made Issue Resolution Easy"
5/5
What do you like best about Remote?

I had an issue with a field and I opened an AI assistant that helped me a lot, further I had a more specific issue and the assistant sent the chat to a human and the human was very helpful and integrated that chat to a ticket I've opened previously and helped me solving the issue Review collected by and hosted on G2.com.

What do you dislike about Remote?

some mandatory fields are not necessary if you provide an alternative documentation. This could be removed for example RG and CNH fields, should use only one Review collected by and hosted on G2.com.