Remote Reviews (4,727)

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Remote Reviews (4,727)

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4.5
4,727 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and responsive support of the platform, highlighting how easy it is to navigate and manage tasks like payroll and time off. Many appreciate the seamless onboarding process and the ability to access all necessary documents in one place, making their work experience smoother. However, some users note that support response times can be slow during busy periods.

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Samreen M S.
SS
Samreen M S.
Multilingual AI Tutor
Enterprise (> 1000 emp.)
"Seamless Payments and Effortless Invoicing with Remote"
5/5
What do you like best about Remote?

Remote feels like the anchor of my employment because all my payments come through it. It’s seamless to use, and it makes managing invoices very easy. It also sends invoice emails automatically, which helps me stay on top of everything. I would highly recommend it to everyone out there. Review collected by and hosted on G2.com.

What do you dislike about Remote?

By far, I haven't come across any specific feature which I dislike overall I use it once or twice a month and it's amazing. I love the blue colour. Review collected by and hosted on G2.com.

Himanshi M.
HM
Himanshi M.
Sr Communications Manager
Mid-Market (51-1000 emp.)
"Easy Onboarding That Keeps Expenses and HR Records Organized"
4.5/5
What do you like best about Remote?

The onboarding was very easy and it helped me keep track of all my expenses, leave records, Form16 and other operational stuff for which we need to either chase HR or admin folxs. Review collected by and hosted on G2.com.

What do you dislike about Remote?

For markets like India, and for employees working remotely, they need to figure out a system that lets staff obtain contracts, travel letters, etc., when they are traveling for business purposes. I ran into an issue where Remote wanted me to log my work travel as vacation in order for them to issue a travel letter. That defeats the purpose of Remote being seen as a third-party employer by embassies. The Indian passport is weak, and an employer letter is often the only validation people have to secure a visa. Review collected by and hosted on G2.com.

Omolara P.
OP
Omolara P.
Self Employed
Small-Business (50 or fewer emp.)
"Remarkable Support and Usability with Remote"
4.5/5
What do you like best about Remote?

I use Remote for receiving my salary, and I'm really pleased with how they solve problems quickly and efficiently. When my account had issues with payment currency, their team guided me through fixing it. Also, when an invoice failed, they assured me they'd solve it and help send a new one, which they did. I appreciate their ability to identify and resolve issues promptly. Knowing there's a reliable customer support team ready to assist in the future gives me peace of mind. The initial setup was super easy and beginner-friendly, which I really liked. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Everything so far worked well, but what could be improved is their app since I figured the website has more options than the app. Review collected by and hosted on G2.com.

Aman J.
AJ
Aman J.
Founder
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effortless Payroll with Stellar 24/7 Support"
4.5/5
What do you like best about Remote?

I find Remote really easy to use for payroll management and documents. The 24/7 customer service is another big plus because whenever I have an issue, the response is quick, which makes the whole process smooth and stress-free. I also liked that the initial setup was quite easy and straightforward, with well-guided steps that didn't take much time. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Sometimes the UI can feel a bit confusing, especially when trying to find specific documents or settings. Also, a few processes take more steps than expected, which could be simplified. Improving navigation and making some features more straightforward would make the overall experience even better. Review collected by and hosted on G2.com.

Samuel O.
SO
Samuel O.
Software Developer
Small-Business (50 or fewer emp.)
"Great FX Rate Lock and Easy Payments, but Support Chatbot Gets in the Way"
3.5/5
What do you like best about Remote?

I like that they handle local currency payments to contractors, and that they have a FX rate lock to protect contractor funds from volatility. The website and app is easy to use. Their pricing for contractor management is better than some of the competitors; they basically don't charge freelancers any commission of their earnings. Support is a bit iffy, but they seem somewhat helpful, and they have a chat channel to reach out for assistance. Review collected by and hosted on G2.com.

What do you dislike about Remote?

I don't like that when you try to chat with support, you first have to wrestle with a stubborn AI chatbot to have any chance at getting connected to a human rep. It'd be a genuinely better product for me without that. Review collected by and hosted on G2.com.

SK
Simerpreet K.
Agent Supervisor
Small-Business (50 or fewer emp.)
"Comprehensive, User-Friendly Document Management"
4.5/5
What do you like best about Remote?

I especially like the help desk or the FAQs and the knowledge base that is very specific, from a country to country basis. I think it is very comprehensive and helpful. Separately, I also love the AI feature, where sometimes I just need to search something up from the knowledge base that Remote has, and I don't wanna look through hundreds of pages. Review collected by and hosted on G2.com.

What do you dislike about Remote?

I think the Remote mobile app isn't as complete as the web dashboard. I think the mobile app could use a little bit more features that the web dashboard already has. Review collected by and hosted on G2.com.

Charmie Yvon F.
CF
Charmie Yvon F.
Telemarketer
Small-Business (50 or fewer emp.)
"Convenient and User-Friendly with Great Support"
5/5
What do you like best about Remote?

I like that Remote has features that are easy to access and is very convenient for me. It's great when I have trouble with my payslip because their live agent resolves my issues quickly. I also appreciate that they send updates every time. Setting up Remote was very easy, it didn't take me any time to go through all the stuff, and my team switched from Rippling because Remote is more convenient and less hassle. Review collected by and hosted on G2.com.

What do you dislike about Remote?

I think one thing they should improve is discussing when and how their payslip goes. Or like giving a heads up to the users especially for the first timers. At least like a welcome email or information of what we need to know prior using Remote. Review collected by and hosted on G2.com.

James B.
JB
James B.
Customer Success Specialist II
Small-Business (50 or fewer emp.)
"Easy COE Requests, Intuitive UI, and Responsive Real-Time Support"
5/5
What do you like best about Remote?

Easy request for pertinent documents: you can easily request for an updated COE.

Responsive team: email responses from their team is within acceptable timeframe

Easy navigation of the interface UI is easily understood

AI support is also able to address you most basic inquiries in Realtime Review collected by and hosted on G2.com.

What do you dislike about Remote?

the benefits package (health insurance, pension, etc.) - if an option if the employee can opt out of this and maybe find their own insurance so as not be deducted from their basic pay and to find easier ways to get their family nominated. I find the application of beneficiaries a bit subpar compared to other companies who can cover who you choose as a beneficiary as the option is made by the employee. the verification is too rigid. Review collected by and hosted on G2.com.

karen cristine c.
KC
karen cristine c.
Sr. Collections Analyst
Enterprise (> 1000 emp.)
"Intuitive, Reliable Global EOR Partner with Outstanding Support"
4/5
What do you like best about Remote?

Working with Remote.com as our Employer of Record (EOR) has been an excellent experience. Their platform is intuitive, reliable, and makes managing global employment seamless. Payroll processing is consistently accurate and on time, and their support team is responsive, knowledgeable, and genuinely committed to providing outstanding service.

Remote.com has simplified compliance, onboarding, and employee management across different regions, giving us confidence that everything is handled professionally and in accordance with local regulations. Their efficiency and transparency have allowed us to focus on growing our business while ensuring a smooth experience for our team members.

We highly recommend Remote.com to any organization looking for a trusted and dependable global EOR partner. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Very few. Overall, Remote has been reliable and easy to work with. The only improvement I would suggest is more proactive communication regarding policy updates and additional self-service features for employees. Review collected by and hosted on G2.com.

Abdulkadir A.
AA
Abdulkadir A.
Network Development Support Officer
Mid-Market (51-1000 emp.)
"Quick, Responsive Support with Real-Time Live Chat"
4.5/5
What do you like best about Remote?

I really appreciate how responsive the Remote support team is. Their live chat feature lets you discuss issues in real time, which makes it easy to get quick answers and resolve problems efficiently. Review collected by and hosted on G2.com.

What do you dislike about Remote?

One area that could be improved is that certain HR processes—such as approvals or document updates—sometimes take longer than expected. Although the support team is responsive, it would be even better if more of these tasks could be handled through self-service, without having to reach out to support each time. Review collected by and hosted on G2.com.