I like how friendly the interface of Remote is, making it easy to navigate. Everything has been seamless during my time using it, and I haven't encountered any problems with my benefits as a worker. Also, the efficiency Remote brings means my company doesn't need to hire anyone else to manage timesheets and payslips. The timeliness of the operators or customer service people is something I appreciate too; they always respond quickly, even through email, which is reassuring whenever I have inquiries or issues that need clarification. Review collected by and hosted on G2.com.

I would like to share that although most of the instances that I am having a conversation with the customer representatives through email are still timely. , I think it would be faster if there is a platform or a part on the website itself that has a direct chat where I am talking to a live person just in case I have questions that need to be answered ASAP. And I dont have to wait for one to two business days for them to get answered. Review collected by and hosted on G2.com.

I use Remote mainly to explore and manage international hiring and contractor-related needs for my digital agency. What I like most is how it simplifies a complicated process by bringing hiring, contracts, payroll, and compliance into one platform. These features allow a growing agency like WEBKIH to work with international professionals more confidently. The contract feature helps keep agreements clear and professional, while payroll reduces the need to handle payments manually, saving a lot of time and money. Setup was fairly easy and well guided, with a clean interface and onboarding steps, making the process manageable even though some payroll and compliance sections needed extra attention due to varying country requirements. Review collected by and hosted on G2.com.

Remote can sometimes feel expensive for growing startups only when managing few international team members. Review collected by and hosted on G2.com.

Chat bot and customer care specialists t are available around the clock to assist with any queries and that's so convenient for me as I work odd hours (night shift). All my queries were answered clearly and the chatbot articles cleared a lot of my doubts. The help centre has ton of useful information at your disposal Review collected by and hosted on G2.com.

Had a bit of a problem with downloading my salary slips at first but that was quickly resolved after I reached out support it was smooth sailing from there....getting a problem fixed or taken care of is a breeze Review collected by and hosted on G2.com.

The app itself is very organized and everything you need is right there. I really like that all documents can still be accessed. The time sheet is really good. No issues so far in my overall experience. Review collected by and hosted on G2.com.

I don’t have anything to dislike, but I think their AI chat could use some improvement. It would be better if it could answer questions more accurately and handle simple questions without escalating them to support or a person. Review collected by and hosted on G2.com.

I love how Remote handles all my payroll and benefits info in one simple and intuitive platform. It's easy to use and has everything I need as a remote employee. I really appreciate the simplicity alongside the comprehensiveness of Remote compared to old payroll systems that were clunky and overly complex. A great feature is the ability to split my pay into multiple accounts in a few simple steps, without involving HR or payroll staff. In addition, the initial setup of Remote was very easy, I’d rate it a 9/10. Review collected by and hosted on G2.com.

The only thing was when I signed up, the platform still asked me or showed me tax forms for Quebec to complete. I believe it still marked them as required. Eventually they disappeared, but it was odd given my location is Alberta. Review collected by and hosted on G2.com.

I like how Remote simplifies managing remote employees through a centralized platform. The payroll and compliance support is really useful because it reduces the complexity of managing employees across different locations. The ability to handle employment processes efficiently while saving time and reducing administrative effort is really valuable. It provides a more organized way to manage a distributed workforce, helping streamline payroll processes and keeping important employment requirements organized. The platform's initial setup was relatively straightforward, with clear guidance through the onboarding process. Review collected by and hosted on G2.com.

One area that could be improved is making some advanced features and workflows easier to understand for new users. Additional customization options and more detailed guidance for specific use cases would help users get more value from the platform. Expanding integrations and providing faster access to certain support resources could also improve the overall experience. Review collected by and hosted on G2.com.

I appreciate how Remote manages payroll, leave policy, and documentation, especially in India where we have members. The mobile application is easy to understand. I'm highly advocating the way Remote effectively takes care of Payroll, Leave Policy, Documentation, and region-specific country laws. It's great that Remote ensures region-specific laws are adhered to, and leaves specific to states are maintained accurately. All documents, whether uploaded by an employee or employer, are easily accessible on the application. Setting up a profile on Remote is really easy, more like filling out a simple form, which accurately captures details in the HR database. Review collected by and hosted on G2.com.

I would suggest the MFA should have more options and not limited to just one. In case the individual loses one, the member can access the website using another alternative. Review collected by and hosted on G2.com.

It has a well designed UI, with pleasant colors that are easy to the eyes. It allows me to obtain my payslips directly in the website, or in the form of a PDF. It sends me an email when I've received an update, working well with Google Products through this functionality.

It doesn't get stuck, doesn't interrup my workflow, it does what it's supposed to.

Setting it up was really easy, and the process was easy to follow for me and my employer. Review collected by and hosted on G2.com.

I'm unsure about the pricing for it to use, but it does feel like part of my salary is going to this platform just for me to get paid, which is a bit anxiety inducing. Review collected by and hosted on G2.com.

It doesn't charge you fees to transfer your payments. Your customer can setup recurrent invoices on their own -or you can do it- without having to constantly do repetitive steps. Review collected by and hosted on G2.com.

I still miss that wallet feature, and an own card like Deel or other competitors have. Although that would incur in fees, you could have the option to save your funds in there for a fee, or tansfer them for free as it is now. Review collected by and hosted on G2.com.

The customer service is excellent, even when the new AI they implmented sometimes can only provide general information that doesn't really help that much, the live agents are a joy to work with.

The interface is... relatively easy to use, with no major complaints aabout it.

The performance is also excellent, in the 8 months of using i didn;t enconter a asingle bug or glitch.

No real insight into the costs or price of using it. Review collected by and hosted on G2.com.

Mostly the lack of information regarding legal processes specific to each country, about the visas aand how much it costs to use it, very little information about costs. Review collected by and hosted on G2.com.