Marie W.
MW
Marie W.
Global HR Operations Manager
Mid-Market (51-1000 emp.)
"Remote People transformed how we manage global talent—with zero legal hassle"
5/5
What do you like best about RemotePeople?

Over the past year of using Remote People, I’ve come to rely heavily on its ease of use. The platform simplifies international hiring by centralizing onboarding, contract generation, and tax compliance into a clean, intuitive dashboard. Even after onboarding employees across six countries, the ease of implementation remained consistent—our rollout process was structured and clearly guided. The customer support is consistently impressive: quick, helpful, and deeply familiar with country-specific compliance. We use Remote People on a weekly basis for payroll, contract management, and benefits setup. Its number of features keeps growing, now including audit logs, employee portals, and automated document generation. As for integration, while some processes are still manual, we’ve developed a workflow that syncs well with our HRIS. Review collected by and hosted on G2.com.

What do you dislike about RemotePeople?

The only challenge we’ve experienced is with integration—the platform doesn’t yet offer robust API or native connections with our internal tools like Workday. Additionally, the analytics dashboard could benefit from more export options and visual customization. Review collected by and hosted on G2.com.

Response from Pierre Pradier of RemotePeople

Thank you for such a thoughtful and comprehensive review, Marie. It truly means a lot to us!

We're thrilled to hear that RemotePeople has helped streamline your global hiring and compliance operations across six countries and three regions. Supporting your expansion into the EU, APAC, and LATAM without the need for local entities is precisely the kind of impact we aim to deliver. It's also great to know that features like audit logs, automated document generation, and structured onboarding have become part of your team’s weekly workflow. And we agree — strong customer support should never be optional, especially when it comes to cross-border compliance.

We also appreciate your candid feedback on integration and analytics. You’ve touched on two important areas we're actively improving — native integrations with HRIS platforms and more flexible data reporting tools. Your insights help us prioritize what matters most to our customers, and we’ve made a note to keep you updated as these enhancements roll out.

Onboarding over 30 remote employees in a year, without compliance concerns or legal delays, is a huge achievement. We’re proud to be your partner in making that happen and look forward to supporting your continued growth. Thank you!

Fiona L.
FL
Fiona L.
Senior International Payroll Manager
"Excellent Support, but Challenging Setup and Slow Payroll Processing"
2.5/5
What do you like best about RemotePeople?

I appreciate the support provided by Katerina Nakou, the customer success manager from Horizons. She has been extremely helpful, which has significantly enhanced my experience with the service. Her support is a crucial element for me, bringing a level of reliability and assistance that I find invaluable, especially in light of the challenges I face with the overall payroll processing and financial invoices. Having such dedicated customer support makes a meaningful difference in how I perceive and value the service. Review collected by and hosted on G2.com.

What do you dislike about RemotePeople?

The payroll team's overall responsive rate is not fast, with extreme delay in the past. I feel that the support from the payroll team, aside from individual efforts from customer success manager like Katerina Nakou, is lacking, which affects my confidence in using the service. Review collected by and hosted on G2.com.

Response from Pierre Pradier of RemotePeople

Thank you, Fiona, for the honest feedback — and for the kind words about Katerina, which we've passed along. We're sorry the payroll team's response times haven't matched that standard; delays there are unacceptable for something as critical as payroll, and we've been investing in the team and processes to fix exactly this. If any payroll item is still open, please flag it through Katerina or our support team and we'll escalate it immediately.

Marcel Glo G.
MG
Marcel Glo G.
Marketing & Sales Assistant
Small-Business (50 or fewer emp.)
"Seamless Global Hiring with Outstanding Support"
5/5
What do you like best about RemotePeople?

Horizons provides an incredibly smooth and reliable experience for hiring international team members. The platform is easy to navigate, and their customer support is outstanding—especially the quick, personalized responses that make even complex topics like global compliance feel manageable. Review collected by and hosted on G2.com.

What do you dislike about RemotePeople?

If I had to mention one thing, it would be that initial setup timelines can vary depending on the country, which occasionally adds a bit of uncertainty. However, the team is very transparent about timelines and always provides guidance to keep things moving. Review collected by and hosted on G2.com.

Response from Pierre Pradier of RemotePeople

Thank you, Marcel! Making global compliance feel manageable through quick, personalized support is exactly what we strive for. You're right that setup timelines can differ by country — some jurisdictions simply move slower than others — but we're glad the team kept you informed at every step. We appreciate the thoughtful review!

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Affordable Flat-Rate EOR with Outstanding Service and Support"
5/5
What do you like best about RemotePeople?

For us, the pricing structure is the biggest win because, as a bootstrapped SaaS company, every single dollar of burn rate matters immensely to our survival; RemotePeople offers a flat-rate Employer of Record service that is significantly cheaper than the "unicorn" competitors, yet the quality of service hasn't suffered one bit and their support is personal. Review collected by and hosted on G2.com.

What do you dislike about RemotePeople?

The integration with Slack is currently a bit basic for our needs and could be much more robust for an async-first company; I would love to see more automated notifications pushed directly to our HR channels so we don't have to log in to the platform specifically to check for updates. Review collected by and hosted on G2.com.

Response from Pierre Pradier of RemotePeople

Thank you for this wonderful review. We really appreciate you taking the time to share your experience.

It means a lot to hear that our flat-rate pricing structure is helping your bootstrapped SaaS company manage burn rate while still receiving high-quality Employer of Record services. Providing affordable, personal support without compromising on service quality is at the core of what we do.

Your feedback about the Slack integration is very helpful. We understand the importance of automated notifications for async-first teams, and enhancing our integration capabilities to push updates directly to your HR channels is something our product team is looking into.

Thank you for trusting Remote People with your global employment needs. Please do not hesitate to reach out if there is anything we can do to better support your team.

Elizabeth V.
EV
Elizabeth V.
Project Manager
Mid-Market (51-1000 emp.)
"Horizon the best!"
5/5
What do you like best about RemotePeople?

From onboarding up to when I was already working ,Horizons was so helpful. They response promptly to my questions and have it done as soon as possible. What I like the most is they acknowledge every detail of your message. It really feels like your talking to a genuinely concerned person to help you and not just connecting professionally because its written. Their interface is so user friendly and easy to understand. Of all the companies and HR I had before, Horizons are the best support for HR needs!! Review collected by and hosted on G2.com.

What do you dislike about RemotePeople?

So far, I don't find anything that I dislike with them. If someday, I'll experience one, I'll edit this review 😅 Review collected by and hosted on G2.com.

Response from Pierre Pradier of RemotePeople

Thank you, Elizabeth — this one made the team smile! 'Talking to a genuinely concerned person' rather than a scripted reply is the exact standard we hold our support to. Best HR support you've had is high praise, and we plan to keep that title (no review edits needed 😄).

Mark Samuel L.
ML
Mark Samuel L.
IT Support
Small-Business (50 or fewer emp.)
"Smooth and reliable onboarding experience"
4.5/5
What do you like best about RemotePeople?

Using Horizons made my onboarding really easy. The platform is straightforward, and all the paperwork and setup were handled smoothly. Whenever I had questions, the support team was quick to respond and helpful, which made the process stress-free and gave me confidence that everything was in order. Review collected by and hosted on G2.com.

What do you dislike about RemotePeople?

The mobile version redirects to a webpage instead of having a dedicated app, which could be improved for convenience. Review collected by and hosted on G2.com.

Response from Pierre Pradier of RemotePeople

Thank you for the wonderful review, Mark! We're really glad to hear that your onboarding experience was smooth and stress-free. Our team works hard to make the setup process as seamless as possible, so it's great to know that came through for you.

We appreciate your feedback about the mobile experience as well. Improving accessibility across all devices is something we're actively working on, and your input helps us prioritize those enhancements.

Thanks again for choosing Remote People — we're here whenever you need us!

Geovanny B.
GB
Geovanny B.
Consultant
Small-Business (50 or fewer emp.)
"Easiest HR software"
4.5/5
What do you like best about RemotePeople?

As an employee, it's important for me to have all the information related to my job in one place. With Horizons, I have the opportunity to access everything I need without having to contact HR every time. I can easily view my vacation days, paycheck stubs, job contract, working hours, and more. This really enhances my experience as an employee. Review collected by and hosted on G2.com.

What do you dislike about RemotePeople?

I've had some problems updating documents or some unclear info within the platform that I had to discuss with my HR manager in order to fully understand the platform. Review collected by and hosted on G2.com.

Response from Pierre Pradier of RemotePeople

Thank you for the great review, Geovanny! We're happy to hear that having everything in one place — vacation days, paycheck stubs, contracts, and working hours — has made your experience as an employee so much easier. That's exactly what we aim for.

We appreciate your feedback about document clarity on the platform. We're continuously working to make information more intuitive and accessible so that you can find what you need without any confusion.

Thank you for being part of Remote People!

栗田 .
栗田 .
Help Desk Technician
Mid-Market (51-1000 emp.)
"Horizones Delivers Real-Time Tools and Outstanding Support"
5/5
What do you like best about RemotePeople?

The Horizones system meets our requirements for diversity, and its useful tools operate in real time. We are also pleased with the fast response from the support team, whose actions have been very satisfactory and in line with our expectations. Review collected by and hosted on G2.com.

What do you dislike about RemotePeople?

I haven’t encountered any issues so far, but I will update my review if anything comes up after an upgrade. Review collected by and hosted on G2.com.

Response from Pierre Pradier of RemotePeople

Thank you so much for the fantastic review, Kurita! We're thrilled to hear that our real-time tools and support team have met your expectations. It's wonderful to know that the platform is helping your organization with its diversity requirements effectively.

We're glad you haven't encountered any issues so far, and we'll continue working hard to maintain that experience. Should anything come up in the future, our support team is always here to help.

We truly appreciate your trust in Remote People!

Sujit P.
SP
Sujit P.
SQL Database and Reporting Analyst
Mid-Market (51-1000 emp.)
"Quick Onboarding and Always-Available Help"
5/5
What do you like best about RemotePeople?

Quick onboarding, and people were readily available to help whenever I needed it. Review collected by and hosted on G2.com.

What do you dislike about RemotePeople?

Slow employment verification for mortgage Review collected by and hosted on G2.com.

Response from Pierre Pradier of RemotePeople

Thank you, Sujit! Glad onboarding was quick and help was there when you needed it. Sorry the employment verification for your mortgage took longer than it should have — we know those requests are time-sensitive, and we're tightening our turnaround on verification letters. If you need another one, flag it as urgent with our support team and we'll move fast.

Sabina E.
SE
Sabina E.
Legal Assistant
Small-Business (50 or fewer emp.)
"Effortless and Intuitive Platform Experience"
5/5
What do you like best about RemotePeople?

This platform is incredibly easy and intuitive to use. Whether I need to request leave, ask questions, or require documents, there are automated options available, and responses to my inquiries are always prompt. Review collected by and hosted on G2.com.

What do you dislike about RemotePeople?

There are times when the payslips are delivered a few days late. Review collected by and hosted on G2.com.

Response from Pierre Pradier of RemotePeople

Thank you for the lovely review, Sabina! It's great to hear that you find the platform effortless and intuitive. We designed our automated features specifically to make tasks like requesting leave and managing documents as simple as possible, so we're glad that's working well for you.

We appreciate your feedback regarding payslip delivery timing. We understand how important it is to receive payslips on time, and we're working to ensure greater consistency in that area.

Thanks for being part of Remote People — don't hesitate to reach out if you ever need anything!