---
title: Remote Eye Reviews
meta_title: 'Remote Eye Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 33 reviews by the users' company size, role or industry to
  find out how Remote Eye works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 33
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Augmented Reality
  url: https://www.g2.com/categories/augmented-reality
---


# Remote Eye Reviews
**Vendor:** Wideum  
**Category:** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 33
## About Remote Eye
Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator. The Expert will be able to remotely visualize what the technician has in front of his eyes to guide and assist him in the installation, maintenance, or repairs that require more specialized external knowledge. Remote Eye is specially designed for Smart Glasses, hands-free devices that allow the operator to complete the freedom to move. It is also available on Android and iOS mobile phones. For more information visit www.wideum.com



## Remote Eye Pros & Cons
**What users like:**

- Users value the **cost efficiency** of Remote Eye, benefiting from affordable subscription options and streamlined operations. (1 reviews)
- Users value the **ease of use** with Remote Eye, enjoying seamless integration and simple report management. (1 reviews)
- Users value the **simplicity of integration** with other tools, enhancing their workflow and efficiency. (1 reviews)
- Users value the **simplicity of integrations** with other tools, enhancing their workflow and productivity. (1 reviews)
- Users enjoy the **simplicity of reviewing remote reports** , making data management and outsourcing more efficient. (1 reviews)
- Simplicity (1 reviews)
- Time Management (1 reviews)

## Remote Eye Reviews
  ### 1. Revolutionized Tactics of Handling Remote Operations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aditya N. | Director,Consumer Products , Broadcast Media, Enterprise (> 1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about Remote Eye?**

Ease of outsourcing data .
Simplicity of reviewing remote reports.
Ease of ticketing administration and categorization.
Simplicity of integrating with other tools. 
Friendly subscription packages.

**What do you dislike about Remote Eye?**

This application works perfectly as expected.

**What problems is Remote Eye solving and how is that benefiting you?**

Quick and effective connectivity with remote teams,having all abilities to give instant assistant,supervising,time tracking and reporting.



- [View Remote Eye pricing details and edition comparison](https://www.g2.com/products/remote-eye/reviews?filters%5Bsentiment_snippet%5D=1639211&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A04%3A37+-0500&secure%5Bsession_id%5D=afdd9bf1-bef7-4ce6-8dbb-9582938a0fdb&secure%5Btoken%5D=cf12111457aafee2c65c154f8784fa189c30e8bd7260ff7a560084b01113f4ea&format=llm_user)

## Remote Eye Features
**Additional Functionality**
- Traceability
- Production Scheduling
- Workflow Management
- Third-Party Integrations
- Real-Time Data
- Warehouse Management
- Product Configurator
- AI Copilot
- Production Tracking
- Alerts/Notifications
- Supplier Management
- Demand Forecasting
- Barcode/Ticket Scanning
- Purchase Order Management
- Product Lifecycle Management
- Maintenance Management
- Customizable Reports
- Work Order Management
- Bills of Material
- Quality Control
- Supply Chain Management
- Inventory Management
- Cost Estimating
- Real-Time Analytics
- Shop Floor Management
- Material Requirements Planning
- Multi-Location
- Job Management
- Distribution Management
- API
- Financial Management
- Production Management
- Activity Dashboard
- Sustainability Management
- Compliance Management
- Generative AI
- Safety Management
- Unattended Automation
- Document Management
- Lot Tracking
- MES
- Data Import/Export
- Capacity Planning

**Workflow & Automation**
- Safety checks & inspections 
- Customizable Workflows
- Dynamic SOP Promotion
- Nonconformance Event Management
- Safety & Incident Logging / Compliance Reporting

**Remote Support**
- Video chat
- Live text chat
- Ticket submitting

**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Execution**
- Planning
- Scheduling
- Collaboration

**Hardware Integration**
- Mobile phones
- AR glasses
- Tablets

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**Analytics & Reporting**
- Monitoring
- KPIs
- Customizable Analytics / BI Integration

**Content**
- Guided content
- Content management
- AR annotations

**Enterprise Management**
- Cross & Multi‑Site Governance
- Site Reporting and Analytics
- Cross‑Site Collaboration & Communication
- Multi-Device Scalability
- Role-Based Access Control (RBAC)

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Knowledge Capture**
- Frontline Knowledge Capture & Sharing
- Content Versioning & SOP Updates
- Embedded Microlearning
- Offline Knowledge Access

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

**Agentic AI**
- Actions & Autonomous Execution
- Real‑Time Translation & Transcription
- Predictive & Prescriptive AI

**Data & Integration**
- Open API & Extensibility
- ERP / MES / EAM Integration

## Top Remote Eye Alternatives
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