Brian S.
BS
Brian S.
Network Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"remote desktop is fast, useful and very essential to our company"
5/5
What do you like best about Remote Desktop Services?

Remote desktop is builtin in any windows OS therefore there's no need to go thru installation process to use it. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

it opens multiple window in order to connect with multiple sessions. Hoping that there would be just window with multiple tabs for multiple sessions so it's not messy to look at it Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Efficient but restrictive "
4/5
What do you like best about Remote Desktop Services?

It private program making it confidential and safe to use. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

You pay to receive small things. Similar to buying in-game purchases. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Remote Desktop is fast, simple to use, and overall a great tool"
5/5
What do you like best about Remote Desktop Services?

I like that it already comes with Windows. I don't have to download anything and I am able to be connected to multiple remote desktops at one time. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

I iwhs it saved your password so you did not have to type it in every time you connect. Review collected by and hosted on G2.com.

Jamie M.
JM
Jamie M.
Server Administrator
Mid-Market (51-1000 emp.)
"Remote Desktop Services are core to our business"
5/5
What do you like best about Remote Desktop Services?

I love how easy it is to provision new servers and maintain existing servers. There is a lot of native compatibility with AD, IIS and other common platforms within the enterprise. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Could be a little more user friendly from an administrative perspective. More GUI less command line. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Virtual Everywhere. "
4.5/5
What do you like best about Remote Desktop Services?

Accessing another machine remotely from anywhere comes handy to manage different servers. Makes our life easy when multiple teams from different timezones support applications that are hosted on these remote machines. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Restarts can be slow and tricky. Some machines only allow certain number of logins at any given point of time which is another limitation. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Fills all the need for a secure and reliable Remote Portal"
4.5/5
What do you like best about Remote Desktop Services?

For my Remote Portal I setup everything was Microsoft and support and documentation was well established. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Not as many options as Citrix Zenapp but licensing cost outways this. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"remote desktop"
4.5/5
What do you like best about Remote Desktop Services?

can log on from any computer to my personal screen Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

is often slow. speed needs to be improved. Review collected by and hosted on G2.com.

Hubert W.
HW
Hubert W.
Sr. IT Analyst
Information Technology and Services
Enterprise (> 1000 emp.)
"Remote Desktop Services useful and essential"
5/5
What do you like best about Remote Desktop Services?

Remote Desktop Services is a great way to connect to remote servers in order to run applications and perform tasks. It's built-into Windows so there isn't any major installation needed though if you don't have this installed, you will need to add it in the Windows features. Once connected, it is easy to use as you are basically connected to another desktop and you're able to control it as you would a local PC.

Internally, this is a cost-saver as dedicated remote access tools do not need to be purchased. From an administration standpoint, this is a Microsoft product so for those with dedicated Windows support teams, they do not need ot manage 3rd party software. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

While saved sessions can be done, a tree feature where you can have a list of desktops would be nice. Right now, I save my desktops to a folder and open the ones I want but a tree is something that I think would be easy to add and is a must-have for a future release.

Another matter is as it is tied to Active Directly, you will need RDP access granted from the system administrator. While this is an important feature security-wise, it is sometimes a little buggy trying to establish a connection due to some of the inherent issues with AD itself. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Remote desktop services"
4.5/5
What do you like best about Remote Desktop Services?

The ability to access servers and desktops remotely is a huge benefit to any IT professional. In fact, it actually seems more like a necessity rather. Being able to connect to a machine off-site allows for better troubleshooting of issues that might be localized. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Since it is a built in tool, I shouldn't expect too many options but I do wish there were more features. Features like the ability to log out a user and sign in as yourself without losing the connection would be great. Also, a file transfer option would be something that would be quite helpful. Review collected by and hosted on G2.com.

Samantha B.
SB
Samantha B.
Business Owner
Mid-Market (51-1000 emp.)
"Remote Yourself"
5/5
What do you like best about Remote Desktop Services?

This is a very easy program to use and is helpful to access information from any computer. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

I don't like how it is slow sometimes, I'd like it if it were faster. Review collected by and hosted on G2.com.