Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Remote Desktop Services for University Courses"
5/5
What do you like best about Remote Desktop Services?

I liked that I could access computers on campus from my home and use specific programs required for my courses/assignments. This saved me time and space on my computer Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

There isn't much I didn't like, except that sometimes the computers/remote desktop would stall if someone didn't log out properly. Review collected by and hosted on G2.com.

Taimoor A.
TA
Taimoor A.
SQA Automation Engineer
Mid-Market (51-1000 emp.)
"Connect Your Screen Anywhere In The World"
4.5/5
What do you like best about Remote Desktop Services?

There are too many things to like the remote desktop service, to can easily connect your pc anywhere in the world and easily securely share the files and quickly. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

There is nothing to say dislike in remote desktop but one thing is that when we use this tool fast and efficient, so the network speed is more rapid—otherwise, we facing disconnectivity problem. Review collected by and hosted on G2.com.

Poorna C.
PC
Poorna C.
Assistant Manager
Enterprise (> 1000 emp.)
"Unreliable and inefficient"
3/5
What do you like best about Remote Desktop Services?

1. I like the fact that remote desktop software is far cheaper than the other remote desktop softwares currently in the market.

2. If you are working remotely and supporting clients in Europe, then remote desktop apps are a must due to gdpr regulations which says that a server cannot be hosted in other continents hence you will not be able to work from your local laptop.

3. Quicker than other remote desktops

4. Calls go smoother and there is no echo in the background unlike other apps Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

1. Takes 3-4 tries to login despite having a very reliable internet

2. You only get 1/10th of bandwidth in remote desktop however it works well in terms of speed. It becomes difficult for those who do not have a strong network (less than 5mbps)

3. Several apps like Teams, sticky notes don't work very well in remote desktop. I have seen Teams has an issue of screenshare where I cannot see others sharing their screen. Sticky notes don't load either.

4. Resolution of 1080px720p isn't enough either. It looks like it's running at 480p

5. Constant disconnections make you run towards the IT Helpdesk team for resolution Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
UG
Verified User in Gambling & Casinos
Enterprise (> 1000 emp.)
"Connect to remote services with few and simple steps"
5/5
What do you like best about Remote Desktop Services?

It is very easy to use, just insert the destination IP or hostname and, if required, the credentials to access the target system, that's all Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

According to my opinion, there are no weakness points to notify Review collected by and hosted on G2.com.

MM
Mary M.
IT Services Coordinator
Mid-Market (51-1000 emp.)
"Easy Access to Remote Servers"
5/5
What do you like best about Remote Desktop Services?

It is easy to use and control to access remote servers. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

It kind of gets a little wonky with multiple users, but overall it's fine. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Work From Anywhere"
4.5/5
What do you like best about Remote Desktop Services?

I love the ability to RDP into my computer giving me access to all my files & programs at the office even when I'm not there. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

I wish RDP would support more than just one monitor. Review collected by and hosted on G2.com.

SH
Serena H.
Engineer
Enterprise (> 1000 emp.)
"Good tool for remote windows management"
5/5
What do you like best about Remote Desktop Services?

The native MacOSX application works really well, I'm actually kind of ashamed of being an engineer and using VMware to open a Windows Virtual Machine and using the remote connection feature built into Windows for almost 2 years before knowing that I could use the native MacOSX app that works exactly the same as the Windows application, functionality-wise with the only minor difference of how command and control keys work in the host machine. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

My only complaint is that it was kind of hard to find, not widely known unless you purposely look into it in the App Store or a coworker tells you(like it happened to me) since it is a Microsoft Application you don't have to worry to introduce an extra point of security vulnerabilities Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Small-Business (50 or fewer emp.)
"Remote Desktop is great for troubleshooting"
4/5
What do you like best about Remote Desktop Services?

We love how our IT guy can take control of our systems and troubleshoot when we need it most. Some of our team is not so technical so this is the perfect solution Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

I can't think of anything right now because it's such a valuable tool for us. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Helpful Interface"
4/5
What do you like best about Remote Desktop Services?

I like that it works quickly to connect me with my work desktop while I am physically located away from the office on my laptop. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

There is nothing I do not like about this platform. Review collected by and hosted on G2.com.

BR
Betsy R.
Enterprise (> 1000 emp.)
"Great tool to connect to a remote server grafically"
5/5
What do you like best about Remote Desktop Services?

You can control it as if you were physically there as long as you have enough VRAM and a fast internet connection, our main use is to have the servers control the intranet hardware with a 2-factor token and we can connect to them only when inside a VPN with another 2-factor authentication token, there is no such thing as perfect security but you can get very close if you do an onion-like layer authentication. Also, I love that as a bonus you can have the RDP connector directly from Microsoft or in the APP store, convenient and secure. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

I don't really see any downsides, it's a good tool for connecting to remote servers and works exactly as expected Review collected by and hosted on G2.com.