--- title: Remote Desktop Services Reviews meta\_title: 'Remote Desktop Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 141 reviews by the users' company size, role or industry to find out how Remote Desktop Services works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 141 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Remote Desktop Services Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **easy setup** of Remote Desktop Services, highlighting its user-friendly interface for seamless configuration. [(1 mentions)](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=2102528&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Remote Desktop Services, making setup straightforward and accessible. [(1 mentions)](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=1560238&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Remote Desktop Services ##### 1. Easy Setup Users praise the **easy setup** of Remote Desktop Services, highlighting its user-friendly interface for seamless configuration. [ See 1 mentions ](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=2102528&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "UP Cloud better platform for your IT needs" What do you like about Remote Desktop Services? Good provider to setup RDS with user friendly interface ##### 2. User-Friendly Users appreciate the **user-friendly interface** of Remote Desktop Services, making setup straightforward and accessible. [ See 1 mentions ](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=1560238&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "UP Cloud better platform for your IT needs" What do you like about Remote Desktop Services? Good provider to setup RDS with user friendly interface ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") AnyDesk 4.5/5(1,103) ](https://www.g2.com/products/anydesk/reviews) [ ![MobaXTerm](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3c47b0293b63e905b726b84b02ab0683/mobaxterm.PNG "MobaXTerm") MobaXTerm 4.6/5(110) ](https://www.g2.com/products/mobaxterm/reviews) [ View All Alternatives ](https://www.g2.com/products/remote-desktop-services/competitors/alternatives) ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 12/16/2021 "Remote Desktop Services for University Courses" 5/5 What do you like best about Remote Desktop Services? I liked that I could access computers on campus from my home and use specific programs required for my courses/assignments. This saved me time and space on my computer Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? There isn't much I didn't like, except that sometimes the computers/remote desktop would stall if someone didn't log out properly. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? During COVID-19 pandemic, we were unable to go on campus and use the campus computers with the installed programs. So, we used remote desktop services to access computers on campus for our courses and assignments. This allowed us to complete assignments at home while also saving space on our computer. I have a Apple Mac Pro, so many of the programs used in my geology courses were only suitable for Windows computers. Thus, regardless of the computer that I had, I could access the programs to successfully finish my assignments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Taimoor A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taimoor A.") TA Taimoor A. SQA Automation Engineer Mid-Market (51-1000 emp.) 11/30/2021 "Connect Your Screen Anywhere In The World" 4.5/5 What do you like best about Remote Desktop Services? There are too many things to like the remote desktop service, to can easily connect your pc anywhere in the world and easily securely share the files and quickly. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? There is nothing to say dislike in remote desktop but one thing is that when we use this tool fast and efficient, so the network speed is more rapid—otherwise, we facing disconnectivity problem. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? Remote Desktop Service solves many problems worldwide; we quickly access other pc anywhere, and we readily share our screen, and we also securely share files. That tool is excellent to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Poorna C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Poorna C.") PC Poorna C. Assistant Manager Enterprise (\> 1000 emp.) 7/8/2021 "Unreliable and inefficient" 3/5 What do you like best about Remote Desktop Services? 1. I like the fact that remote desktop software is far cheaper than the other remote desktop softwares currently in the market. 2. If you are working remotely and supporting clients in Europe, then remote desktop apps are a must due to gdpr regulations which says that a server cannot be hosted in other continents hence you will not be able to work from your local laptop. 3. Quicker than other remote desktops 4. Calls go smoother and there is no echo in the background unlike other apps Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? 1. Takes 3-4 tries to login despite having a very reliable internet 2. You only get 1/10th of bandwidth in remote desktop however it works well in terms of speed. It becomes difficult for those who do not have a strong network (less than 5mbps) 3. Several apps like Teams, sticky notes don't work very well in remote desktop. I have seen Teams has an issue of screenshare where I cannot see others sharing their screen. Sticky notes don't load either. 4. Resolution of 1080px720p isn't enough either. It looks like it's running at 480p 5. Constant disconnections make you run towards the IT Helpdesk team for resolution Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? We don't have to get laptops from our clients instead we can work using remote desktop thus saving lot of money to procure new laptops Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos") UG Verified User in Gambling & Casinos Enterprise (\> 1000 emp.) 9/22/2021 "Connect to remote services with few and simple steps" 5/5 What do you like best about Remote Desktop Services? It is very easy to use, just insert the destination IP or hostname and, if required, the credentials to access the target system, that's all Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? According to my opinion, there are no weakness points to notify Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: There are no suggestions, just try the solution (free), if you feel good with it, just use it, otherwise try another one Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? We make use of this service to connect, via GUI, to the target machines for maintenance or similar scopes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MM Mary M. IT Services Coordinator Mid-Market (51-1000 emp.) 8/12/2021 "Easy Access to Remote Servers" 5/5 What do you like best about Remote Desktop Services? It is easy to use and control to access remote servers. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? It kind of gets a little wonky with multiple users, but overall it's fine. Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: Try it out, see if you like it. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? It allows me to remote into a server from my computer without having to go into the server room. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") UA Verified User in Architecture & Planning Small-Business (50 or fewer emp.) 4/6/2016 "Work From Anywhere" 4.5/5 What do you like best about Remote Desktop Services? I love the ability to RDP into my computer giving me access to all my files & programs at the office even when I'm not there. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? I wish RDP would support more than just one monitor. Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: I highly recommend Remote Desktop Services because this allows you to continue to perform your tasks as if you're sitting in your office. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? RDP gives me the ability to access my work computer as if I'm actually sitting in the office. This way I can do work using the resources of my office computer instead of my personal computer at home. Review collected by and hosted on G2.com. Show More 7/23/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite SH Serena H. Engineer Enterprise (\> 1000 emp.) 1/13/2021 "Good tool for remote windows management" 5/5 What do you like best about Remote Desktop Services? The native MacOSX application works really well, I'm actually kind of ashamed of being an engineer and using VMware to open a Windows Virtual Machine and using the remote connection feature built into Windows for almost 2 years before knowing that I could use the native MacOSX app that works exactly the same as the Windows application, functionality-wise with the only minor difference of how command and control keys work in the host machine. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? My only complaint is that it was kind of hard to find, not widely known unless you purposely look into it in the App Store or a coworker tells you(like it happened to me) since it is a Microsoft Application you don't have to worry to introduce an extra point of security vulnerabilities Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: You can natively connect from MacOSX without a virtual machine with the App that is available from the App Store. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? We use a remote server to manage customer networks from behind a hardened central server per customer to increase the difficulty of a potential security breach. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") AC Verified User in Chemicals Small-Business (50 or fewer emp.) 9/12/2021 "Remote Desktop is great for troubleshooting" 4/5 What do you like best about Remote Desktop Services? We love how our IT guy can take control of our systems and troubleshoot when we need it most. Some of our team is not so technical so this is the perfect solution Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? I can't think of anything right now because it's such a valuable tool for us. Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: Great to use if you have someone remote who can fix issues Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? The ability for someone to remotely take control of our system to trouble shoot problems with systems and software etc Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 9/24/2019 "Helpful Interface" 4/5 What do you like best about Remote Desktop Services? I like that it works quickly to connect me with my work desktop while I am physically located away from the office on my laptop. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? There is nothing I do not like about this platform. Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: Definitely worth purchasing and downloading on personal computer to be able to access work on-the-go. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? I am able to get work done remotely so I do not have to stay ay the office for extended hours. Review collected by and hosted on G2.com. Show More 10/5/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite BR Betsy R. Enterprise (\> 1000 emp.) 9/15/2020 "Great tool to connect to a remote server grafically" 5/5 What do you like best about Remote Desktop Services? You can control it as if you were physically there as long as you have enough VRAM and a fast internet connection, our main use is to have the servers control the intranet hardware with a 2-factor token and we can connect to them only when inside a VPN with another 2-factor authentication token, there is no such thing as perfect security but you can get very close if you do an onion-like layer authentication. Also, I love that as a bonus you can have the RDP connector directly from Microsoft or in the APP store, convenient and secure. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? I don't really see any downsides, it's a good tool for connecting to remote servers and works exactly as expected Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: It is the easiest way to control a Windows Server, no need for third party apps Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? Connecting to different remote servers to perform my job Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Work at Microsoft? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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