--- title: Remote Desktop Services Reviews meta_title: 'Remote Desktop Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 141 reviews by the users' company size, role or industry to find out how Remote Desktop Services works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 141 scale: '5' date_modified: '2026-07-26' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Remote Desktop Services Reviews **Vendor:** Microsoft **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.5/5.0 **Total Reviews:** 141 ## About Remote Desktop Services Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments. - Session Virtualization: Multiple users can run applications on a single server, each in their own isolated session, optimizing resource utilization. - RemoteApp Programs: Applications can be delivered seamlessly to users' devices, appearing as if they are running locally, enhancing user experience. - Secure Connections: RDS employs encryption and authentication protocols to ensure secure data transmission and protect against unauthorized access. - Load Balancing: Distributes user sessions across multiple servers to maintain performance and reliability. - Integration with Active Directory: Simplifies user management and access control by leveraging existing directory services. Primary Value and Solutions Provided: Remote Desktop Services addresses the need for businesses to provide employees with secure, remote access to applications and desktops, regardless of their location. By centralizing computing resources, RDS reduces hardware costs, simplifies IT management, and enhances data security. It supports remote work initiatives, enables efficient resource utilization, and ensures that users have consistent access to the tools they need to perform their tasks effectively. ## Remote Desktop Services Pros & Cons **What users like:** - Users praise the **easy setup** of Remote Desktop Services, highlighting its user-friendly interface for seamless configuration. (1 reviews) - Users appreciate the **user-friendly interface** of Remote Desktop Services, making setup straightforward and accessible. (1 reviews) ## Remote Desktop Services Reviews ### 1. Fantastic service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2016 **What do you like best about Remote Desktop Services?** I enjoy the ability to use the remote desktop services with multiple servers and tools all at once to get a full overview of what systems were using today. **What do you dislike about Remote Desktop Services?** The remote desktop services tool we would like to see would be the ability to make communication with chat and additional functionality when it comes to file transfers between the main workstation and remote desktop services . **What problems is Remote Desktop Services solving and how is that benefiting you?** Tool allows us quick access to view information on our servers and terminals that otherwise would need to be acquired through KVM switches etc. ### 2. LOVE RDP Windows Server **Rating:** 4.5/5.0 stars **Reviewed by:** Chris P. | Director Of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Remote Desktop Services?** easily able to remotely access necessary equipment and provide remote support and work from offsite or onsite. **What do you dislike about Remote Desktop Services?** There is not much I do NOT like about RDP, it has proven to be an extremely valuable asset. **Recommendations to others considering Remote Desktop Services:** I would recommend considering this. **What problems is Remote Desktop Services solving and how is that benefiting you?** Software and OS type issues, that I have the ability to access as needed. quickly and easily. ### 3. Remote desktop services review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2016 **What do you like best about Remote Desktop Services?** It is very simple and straightforward for the end user whose desktop is being accessed. It eliminates confusion for end users who are unable to accurately describe the problems they are having with their computer. **What do you dislike about Remote Desktop Services?** There is nothing I dislike about this software, it is an excellent tool for the IT department to use to fix end user issues with their computers and software. **What problems is Remote Desktop Services solving and how is that benefiting you?** The IT department at my company utilizes this to remote access and fix issues that employees have with their computers. Often users are unable to correctly describe the issues they are having with their computers so this software eliminates that confusion by allowing the IT personnel to directly view and fix the issue themselves. ### 4. Easy to use when it works **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2016 **What do you like best about Remote Desktop Services?** The software is easy to use on Windows based machines. Allows you to get up and running quickly if the network has already been setup to the appropriate extent, and you have the requisite permissions and credentials. **What do you dislike about Remote Desktop Services?** However, it can be quite challenging and cumbersome to use most of the time. No network is ideally set up, and this often results in hours of wasted time to configuration and compatibility issues. **Recommendations to others considering Remote Desktop Services:** Good software, implementation and use needs to be simplified to remain competitive against other vendors. **What problems is Remote Desktop Services solving and how is that benefiting you?** The software can be useful when I need to connect with clients and have access to their machines. This may be to a diagnostic capacity or to show them a particular item/feature/method. ### 5. Very pleased **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna A. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2016 **What do you like best about Remote Desktop Services?** It's convenient and easy to access different computers from a different location. **What do you dislike about Remote Desktop Services?** I don't really dislike anything. Never had a complaint, personally. **Recommendations to others considering Remote Desktop Services:** Get familiar with it **What problems is Remote Desktop Services solving and how is that benefiting you?** None at the moment. In the past, had trouble finding certain things or difficulty understanding how to use a program and it was helpful ### 6. Remote desktop still needs improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Irfan R. | Full Stack Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2016 **What do you like best about Remote Desktop Services?** The product is good and offer connecting to remote pcs just in 2 clicks. It allows storing credential of various connection and thus allows user to connect immediately. **What do you dislike about Remote Desktop Services?** Well, I haven't looked for any other alternative and use this remote desktop app to connect to my remote server. Its good but still needs so much improvements. The main problem I face, it gets disconnected when my internet connection is not stable. I believe somehow it should maintain the session. **Recommendations to others considering Remote Desktop Services:** If you are on mac and want to connect to window machine then this is very lightweight app you should go for. You can store multiple credential in this and then can connect in just 2 clicks to any of your machine. **What problems is Remote Desktop Services solving and how is that benefiting you?** I am a developer and having few remote machines provided by my client. I use this app on my mac to connect to windows machine. This way I can access any window machine on top of my mac. ### 7. Remote Desktop **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2016 **What do you like best about Remote Desktop Services?** I like being able to access my work from anywhere. It is very easy to get into the system and very easy to use. **What do you dislike about Remote Desktop Services?** The biggest challenge is using it on a mobile device. It is a bit more complicated. **Recommendations to others considering Remote Desktop Services:** I have no other recommendations. **What problems is Remote Desktop Services solving and how is that benefiting you?** This allowed workers to be able to work from home which allowed for more work/life balance. This solved burn out and allowed for higher retention rates. ### 8. Remote Desktop **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2016 **What do you like best about Remote Desktop Services?** It's easy to use and makes working in multiple locations much easier. **What do you dislike about Remote Desktop Services?** Nothing, I feel like the product is very easy to use and all it does it help the user when in different locations and on different devices/computers. **Recommendations to others considering Remote Desktop Services:** I would recommend. **What problems is Remote Desktop Services solving and how is that benefiting you?** It has solved the problem of having to work in different sites and on different computers. We have to use different offices and computers at many times as well as different office sites. This allows us to keep everything together and never be without what is needed to do the job. ### 9. Outstanding and easy to use app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2017 **What do you like best about Remote Desktop Services?** Instant access to any server on the same network, what's not to like? **What do you dislike about Remote Desktop Services?** Configuring connections could be less clunky. **Recommendations to others considering Remote Desktop Services:** Does not play well with other OSs. For example we have had to use a separate solution to administer our Mac server. **What problems is Remote Desktop Services solving and how is that benefiting you?** We can manage any server from just about any machine in the district. Very versatile. Allows remote administration on the fly. ### 10. It just works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2016 **What do you like best about Remote Desktop Services?** Remote use and administration of computers. **What do you dislike about Remote Desktop Services?** It would be nice to have some improvements or additional options for video or more dynamic applications. **Recommendations to others considering Remote Desktop Services:** Look at all the options, there are a lot out there! **What problems is Remote Desktop Services solving and how is that benefiting you?** Other remote applications like Splashtop Streamer use video encoding and support higher bitrates. There are tradeoffs of course! ### 11. Happily productive from remote locations. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2016 **What do you like best about Remote Desktop Services?** I like the ability to connect to other work resources while off-site in remote locations. **What do you dislike about Remote Desktop Services?** Once connected to the remote client, the client screen automatically locks preventing an end user on the host side from seeing what you are doing. **Recommendations to others considering Remote Desktop Services:** Remote desktop services is highly recommended as it provides access to legacy software in enterprise environments that will only work on older operating systems. **What problems is Remote Desktop Services solving and how is that benefiting you?** It has also allowed continued access to legacy programs that only run on older versions of the Windows operating system. ### 12. Easiest way to connect to different servers **Rating:** 5.0/5.0 stars **Reviewed by:** Dan D. | Business Intelligence Reporting Analyst, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2016 **What do you like best about Remote Desktop Services?** Easy to use application that allows you to connect to different servers or non-local machines. **What do you dislike about Remote Desktop Services?** Maximum number of simultaneous connections is 3, so 4th automatically boots one of the previous 3. **What problems is Remote Desktop Services solving and how is that benefiting you?** Accessing non-local or hosted server environments where physical access/connection makes it difficult or inconvenient. ### 13. Great for work at home **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Remote Desktop Services?** the flexibility it gives for secure access at home **What do you dislike about Remote Desktop Services?** sometimes the connectivity can be sketchy **Recommendations to others considering Remote Desktop Services:** this is great to promote workplace flexibility **What problems is Remote Desktop Services solving and how is that benefiting you?** the need for employee flexibility and business continuation in the event of emergency or inclement weather. ### 14. Straightforward Access **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2016 **What do you like best about Remote Desktop Services?** Easy to use. No frills access to Remote Desktop service. As an everyday user, having to access a desktop remotely in order to access hardware that I share with others on my team, it's a great solution. **What do you dislike about Remote Desktop Services?** The responsiveness on my devices varies widely. I can't get the remote screen to take up my entire window which can be frustrating when I am trying to test multiple applications at once. **What problems is Remote Desktop Services solving and how is that benefiting you?** Ability to access sensitive data servers from a central and secure connection. ### 15. Meets my requirements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2016 **What do you like best about Remote Desktop Services?** It is simple and built-in to Windows so no need for additional software to get this functionality. **What do you dislike about Remote Desktop Services?** Nothing negative to report since I have not experienced any issues. **Recommendations to others considering Remote Desktop Services:** Try it before considering any other solutions. **What problems is Remote Desktop Services solving and how is that benefiting you?** Access to servers located in the datacenter or in remote jurisdictions. ### 16. Installed and maintained **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin M. | IT Systems Team Lead, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2016 **What do you like best about Remote Desktop Services?** Great product, and competitor to Citrix. This is much different then remote desktop services in 2008. Much improved. Love that you can deliver applications through web interface, apps or direct to the desktop. Management is much easier and creating growing server farms is also easy. Easy to setup, can be done in several minutes. Also quick to publish apps too **What do you dislike about Remote Desktop Services?** Management is only done through server manager which can be slow at times. The roaming profile disks makes users lives easy but can be tricky sometimes when the fail. Server 2012 does not come with session shadow which can make troubleshooting harder then a normal desktop setting **Recommendations to others considering Remote Desktop Services:** I would make sure you get 2012 R2 at least for session shadow. Also make sure all your clients have the latest version of Remote Desktop Client on there systems **What problems is Remote Desktop Services solving and how is that benefiting you?** Deploying applications to users with bring your own device. Also pushing windows only applications to IOS and android ### 17. Remote Desktop Services Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Billy L. | Director of Information Technology, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2016 **What do you like best about Remote Desktop Services?** It really just works. If you are in a Windows based environment without any special technical needs this is the one and only service you need for remote connections. **What do you dislike about Remote Desktop Services?** While it handles remote connections well it does only support single session. Also, there is no screen recording if you require it. **Recommendations to others considering Remote Desktop Services:** Keep in mind it does lack advanced features. That said, for "normal" remote connections it really does work fantastic. **What problems is Remote Desktop Services solving and how is that benefiting you?** Remote (home) users and IT administration. It works fantastic! ### 18. Access desktop anywhere **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2016 **What do you like best about Remote Desktop Services?** I like that I can access the desktop (and the computer) anywhere that has internet access. I am also able to easily finish work that I start at work at home or finish work I start at home and finish at work. **What do you dislike about Remote Desktop Services?** Sometimes it can get glitchy or slow if the internet connection isn't the best or if I am typing too fast. **What problems is Remote Desktop Services solving and how is that benefiting you?** I am able to do work from home and save the work and when I get to the office, I can easily pick up where I left off and don't have to make copies of everything to carry around on a flash-drive. ### 19. Access Window Without Flaw **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon C. | Paralegal/Owner, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2015 **What do you like best about Remote Desktop Services?** I love this! I am able to access Windows computer through my Mac without any issue and works so well I forget I am using a Mac (beside the fact that I am running faster). I am able to perform all functions between Remote Desktop and my Mac and works better than if I were accusing Windows from Windows system! **What do you dislike about Remote Desktop Services?** There isn't anything I dislike about Remote Desktop. I have been using this for almost a year and have not had a single issue. **Recommendations to others considering Remote Desktop Services:** Don't hesitate to use Remote Desktop. It is truly the best out there. I have not had one issue and am so thankful i chose this before trying any others. **What problems is Remote Desktop Services solving and how is that benefiting you?** I was concerned when I switched from Windows to Mac that I would have issues accessing a client's Windows computer/server and was pleasantly surprised to find that not only am I able to access through Mac using Remote Desktop but all of the issues i previously had being on Windows accessing Windows were non-existent. ### 20. Makes VM (Virtual Machines) Easy **Rating:** 3.5/5.0 stars **Reviewed by:** Youri N. | Data Analyst, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about Remote Desktop Services?** The ease of use from windows. I often use remote desktop services to connect to our VMs housed on our servers, it allows us to easily spin up some new setups with whatever configuration we need. It works great with our companywide authentication system, no need to login again, it does it for you. Love it **What do you dislike about Remote Desktop Services?** The GUI is still pretty archaic compared to some of windows newer stuff. If you are not completely familiar with remote desktop services, it's not super easy to get right off the bat but it is also not super difficult to learn. I wish the option to spread the screen on multiple display could be check at other times than just when you are connecting. **Recommendations to others considering Remote Desktop Services:** Most natural choice if you are running on windows and want to spin up VMs. If you want to connect to MACs good luck...not the tool for you. Also having webcams feed through the remote desktop services for use with a VM is a bit of a nightmare. **What problems is Remote Desktop Services solving and how is that benefiting you?** Use of virtual machines, that allow us to overcome certain hardware limitation that we may have on our laptops. ### 21. Best remote desktop software **Rating:** 5.0/5.0 stars **Reviewed by:** 亚东 . | Software Engineer, Semiconductors, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2015 **What do you like best about Remote Desktop Services?** Image aspect, it can distinguish text, pictures and video are based on network conditions and use different strategies transmission, rapid response to save bandwidth, multi-screen support, but also to synchronize the clipboard (local copy and paste will do a file on the remote machine! ), using the printer, play the sound. RDP 8 also supports high DPI! In the remote window, right-click pop-up context menu, Remote Desktop comes with windows word is ejected immediately feel basically consistent with local. Microsoft Remote Desktop is a Remote Desktop Microsoft's own software, iOS / Android / WP8 version, relative to other remote desktop (Chrome / Teamviewer / sunflower, etc.), the biggest advantage is PC without having to install client-side, safe. **What do you dislike about Remote Desktop Services?** High latency network environment (ping 300ms) a little difference in performance, but still be able to endure. Copying large file size, often at half the time off. **Recommendations to others considering Remote Desktop Services:** just use it **What problems is Remote Desktop Services solving and how is that benefiting you?** Do develop on remote server in Lab. Just use the same local operation. ### 22. Wonderful for remote desktop **Rating:** 4.5/5.0 stars **Reviewed by:** Satish S. | Sr Middleware Expert, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about Remote Desktop Services?** Its easy to connect to Remote desktop using this software. The best part of this is just we need to enter the credentials and we are logged in and can start working and we are working directly on the remote desktop. The speed and performance is unparalleled. We get this free with the windows software purchase. So no additional cost and installations necessary if connecting from windows. **What do you dislike about Remote Desktop Services?** Nothing to dislike except the fact that we need to buy windows software to start using this. we need windows software Operating System on the source and remote machines for this one to work. Windows is little expensive compared to Linux for Linux users. That can only be the disadvantage for this Remote desktop services. **Recommendations to others considering Remote Desktop Services:** Best one to use for remote desktop services. **What problems is Remote Desktop Services solving and how is that benefiting you?** Connecting to remote desktop using this remote desktop services software will enable us to connect to office computers which will in turn enable us to work from home. ### 23. remote desktop **Rating:** 4.0/5.0 stars **Reviewed by:** Yifei L. | Technical Analyst, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2016 **What do you like best about Remote Desktop Services?** easy setup, fast access. clean interface **What do you dislike about Remote Desktop Services?** feature set is thin. no file transfer option **What problems is Remote Desktop Services solving and how is that benefiting you?** remote desktop access ### 24. Remote Desktop with SRS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2016 **What do you like best about Remote Desktop Services?** Able to check on schedule and messages when not on the work network directly. **What do you dislike about Remote Desktop Services?** Screen is more difficult to scroll up/down than I would prefer. **Recommendations to others considering Remote Desktop Services:** Definitely recommend for the medical profession; especially with larger practices. **What problems is Remote Desktop Services solving and how is that benefiting you?** Able to access patient info when not in office especially when on call. ### 25. Great for remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2016 **What do you like best about Remote Desktop Services?** Ease of setup and licensing costs are both very big pluses for RDS **What do you dislike about Remote Desktop Services?** Load balancing functionality could be much better. **Recommendations to others considering Remote Desktop Services:** Hardware requirements are important on a per user basis **What problems is Remote Desktop Services solving and how is that benefiting you?** Delivering apps via RemoteApp has solved many issues our clients face. ### 26. Remote Desktop is a lifesaver for me **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2016 **What do you like best about Remote Desktop Services?** I like the ability to do everything I need to do on a remote machine without having to be sitting in front of the machine. Being able to have numerous RDP sessions going at once is great. I typically have between 5-10 remote sessions to different servers open at any given time due to the nature of my job. I work remotely servicing clients all across the country and being able to sit at my desk and work on servers in different states at once is brilliant. **What do you dislike about Remote Desktop Services?** Often times I lose the remote clipboard requiring that I restart the rdpclip.exe. It's easy enough to do, but a pain that it happens. **Recommendations to others considering Remote Desktop Services:** Using remote desktop services is a great way to administer and service workstations at remote locations across the globe. **What problems is Remote Desktop Services solving and how is that benefiting you?** Being able to remote into clients in different geographical locations saves time and money in not requiring travel to the site. Years ago, before RDP was an option, the only way to accomplish the same tasks was to physically be on site. ### 27. Very buggy at times **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2016 **What do you like best about Remote Desktop Services?** The product is very intuitive. It's simple and easy to use. **What do you dislike about Remote Desktop Services?** There are quite a few bugs sometimes where it cannot connect **What problems is Remote Desktop Services solving and how is that benefiting you?** IT gains easy access to my desktop remotely to troubleshoot ### 28. Review for remote desktop services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2016 **What do you like best about Remote Desktop Services?** Being able to access external servers in a very user friendly way, saving resources on the local machine **What do you dislike about Remote Desktop Services?** Occasional error in connecting to the remote machine, full screen error issues **Recommendations to others considering Remote Desktop Services:** Having multiple windows at a same time can cause resource issue and potentially slow down the local machine **What problems is Remote Desktop Services solving and how is that benefiting you?** Using a separate desktop other than a local machine ### 29. RDS - Build in Remote Functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Benjamin S. | Junior Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2016 **What do you like best about Remote Desktop Services?** RDS is present in the OS by default, making it convenient. Good, built-in functionality for accessing services remotely **What do you dislike about Remote Desktop Services?** Compared to 3rd party competitors, features are light. **Recommendations to others considering Remote Desktop Services:** It's free, it's there, go ahead and leverage it unless you need specific features **What problems is Remote Desktop Services solving and how is that benefiting you?** RDS allows me to remotely manage systems. ### 30. So convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2016 **What do you like best about Remote Desktop Services?** Allows me to access files on another PC Easy to use **What do you dislike about Remote Desktop Services?** Nothing comes to mind in regards to complaints for the remote desktop access software **What problems is Remote Desktop Services solving and how is that benefiting you?** Remote access of files, disaster plabbjbf/work from homd ### 31. RDS Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2016 **What do you like best about Remote Desktop Services?** The ease of remoting in from anywhere while I am out of the office. **What do you dislike about Remote Desktop Services?** The fact that I have to remote into from a network computer in order to connect to the office **What problems is Remote Desktop Services solving and how is that benefiting you?** Being able to fix IT issues that are preventing coworkers from working while out of the office ### 32. Instant access to work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2016 **What do you like best about Remote Desktop Services?** I like that you don't need to download any of the work applications on your own personal computer. **What do you dislike about Remote Desktop Services?** I dislike how the window size is too small on the macbook when I load the application. **What problems is Remote Desktop Services solving and how is that benefiting you?** This solves working from home in case of an emergency. This also solves issues like getting banned from work related sites for logging in from multiple locations. Some sites questions if you are sharing premium accounts. ### 33. Great application to connect to the office from home **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2016 **What do you like best about Remote Desktop Services?** I like being able to connect to my computer at work from home after hours. Needing to submit reports and stats after hours, using remote desktop allows me to easily connect to my work computer and do what I need to do as if I was sitting in the office. **What do you dislike about Remote Desktop Services?** I haven't found anything I dislike about Remote Desktop. **Recommendations to others considering Remote Desktop Services:** This is a great tool for anyone needing to work remotely. It's as easy as being there. **What problems is Remote Desktop Services solving and how is that benefiting you?** By using Remote Desktop to connect to my computer at work, it saves time and money by allowing me to get my reports submitted more quickly resulting in fewer billable hours for the company. ### 34. Great for storing information **Rating:** 3.0/5.0 stars **Reviewed by:** Tonya T. | Credit Manager, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2016 **What do you like best about Remote Desktop Services?** Being able to sign into our system remotely to work from anywhere. **What do you dislike about Remote Desktop Services?** It has lag time that can slow you down, including saving files from the remote desktop to you computer's desktop. **Recommendations to others considering Remote Desktop Services:** It is sometimes easier and faster to email a document to yourself (especially in Excel format) instead of trying to save it to your personal desktop. **What problems is Remote Desktop Services solving and how is that benefiting you?** The need to access our system remotely. We don't have to work from the office. ### 35. Affordable option for thin client computing **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2016 **What do you like best about Remote Desktop Services?** No additional licensing. Ease of management alongside other MS products. **What do you dislike about Remote Desktop Services?** Limited scalability, no ability for imaging session hosts. Poor printing support. **What problems is Remote Desktop Services solving and how is that benefiting you?** Thin client computing. Remote working. ### 36. Use for shared remote desktop **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2016 **What do you like best about Remote Desktop Services?** Easy to share a remote desktop with collegues **What do you dislike about Remote Desktop Services?** I don't like having to check with other team members before logging onto the remote desktop (or getting kicked off when someone does it to me) **What problems is Remote Desktop Services solving and how is that benefiting you?** We are able to share one desktop across 4 program managers ### 37. Secure and confident **Rating:** 4.5/5.0 stars **Reviewed by:** Robin A. | Backup Technician / Service delivery agent , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2015 **What do you like best about Remote Desktop Services?** The security and stability in the connection is good, The fact that this tools is embedded in Windows is an advantage. It's a service perfect to monitor servers, is always running. **What do you dislike about Remote Desktop Services?** Not very user friendly for the average user, you need networking knowledge to get this tool running, this is a big point to consider. -No chat feature, sometimes needed. **Recommendations to others considering Remote Desktop Services:** you need basic knowledge in networking environments. **What problems is Remote Desktop Services solving and how is that benefiting you?** Professional support access to servers and workstations without the need of a third-party software. -Servers monitoring. ### 38. I've been using Remote Desktop Services since the highschool **Rating:** 5.0/5.0 stars **Reviewed by:** Blagovest P. | System Administrator, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2015 **What do you like best about Remote Desktop Services?** The performace of the protocol. There is no equivalent. Especially RemoteFX. Also, the option for remote sharing of hardware resources and remote mount of filesystems. **What do you dislike about Remote Desktop Services?** It's not fully implemented in other operating systems. **Recommendations to others considering Remote Desktop Services:** You should try FreeRDP! The open source implementation of the protocol. **What problems is Remote Desktop Services solving and how is that benefiting you?** We are using it for special software applications which are installed on Windows severs. Accounting for example. Also, it's easy to administer the machine remotely with RDP. ### 39. Great and powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2016 **What do you like best about Remote Desktop Services?** It's easy to use, remembers connections well, and hasn't failed me yet. **What do you dislike about Remote Desktop Services?** Setup can be difficult if you don't have settings correct on both machines. **What problems is Remote Desktop Services solving and how is that benefiting you?** It's easy to have multiple workstations and dip in and out of them multiple times per day. ### 40. RDS at work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2016 **What do you like best about Remote Desktop Services?** Allows you to log into the server from basically anywhere. Use it from both PC and iPad. **What do you dislike about Remote Desktop Services?** The app is a little cumbersome on the iPad. Always having to switch between the mouse mode and keyboard. **What problems is Remote Desktop Services solving and how is that benefiting you?** Allows me to avoid having to either go into work or power up my laptop every time I need to get to the server. Just use my tablet. ### 41. My right arm **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2016 **What do you like best about Remote Desktop Services?** Ease of connecting to many different computers in many different locations to be able to manage my time better. **What do you dislike about Remote Desktop Services?** Nothing there to dislike. I have a good product **Recommendations to others considering Remote Desktop Services:** It is a must for multi location operation **What problems is Remote Desktop Services solving and how is that benefiting you?** We do not have to travel between our remote sites to manage the processes. A lot of tine and in the business time is money. ## Remote Desktop Services Discussions - [What is Remote Desktop Services used for?](https://www.g2.com/discussions/remote-desktop-services-what-is-remote-desktop-services-used-for) - [What are some benefits of using the Remote Desktop Connection?](https://www.g2.com/discussions/what-are-some-benefits-of-using-the-remote-desktop-connection) - [What is a good remote desktop software?](https://www.g2.com/discussions/remote-desktop-services-what-is-a-good-remote-desktop-software) - [What is Remote Desktop Services role?](https://www.g2.com/discussions/what-is-remote-desktop-services-role) - [What services enable remote desktop?](https://www.g2.com/discussions/what-services-enable-remote-desktop) - [View Remote Desktop Services pricing details and edition comparison](https://www.g2.com/products/remote-desktop-services/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+08%3A30%3A25+-0500&secure%5Bsession_id%5D=af9c5b26-1ad8-4a0e-ae06-c86d0b11645f&secure%5Btoken%5D=7aefebeb0fdae4969c8b1eb77c3fb8b33d084908c1093ca0d964b763abfd73b8&format=llm_user) ## Remote Desktop Services Features **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Remote Desktop Services Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,982 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,079 reviews) - [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) - 4.6/5.0 (102 reviews)