--- title: Remote Desktop Services Reviews meta\_title: 'Remote Desktop Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 141 reviews by the users' company size, role or industry to find out how Remote Desktop Services works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 141 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Remote Desktop Services Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **easy setup** of Remote Desktop Services, highlighting its user-friendly interface for seamless configuration. [(1 mentions)](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=2102528&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Remote Desktop Services, making setup straightforward and accessible. [(1 mentions)](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=1560238&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Remote Desktop Services ##### 1. Easy Setup Users praise the **easy setup** of Remote Desktop Services, highlighting its user-friendly interface for seamless configuration. [ See 1 mentions ](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=2102528&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "UP Cloud better platform for your IT needs" What do you like about Remote Desktop Services? Good provider to setup RDS with user friendly interface ##### 2. User-Friendly Users appreciate the **user-friendly interface** of Remote Desktop Services, making setup straightforward and accessible. [ See 1 mentions ](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=1560238&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "UP Cloud better platform for your IT needs" What do you like about Remote Desktop Services? Good provider to setup RDS with user friendly interface ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") AnyDesk 4.5/5(1,104) ](https://www.g2.com/products/anydesk/reviews) [ ![MobaXTerm](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3c47b0293b63e905b726b84b02ab0683/mobaxterm.PNG "MobaXTerm") MobaXTerm 4.6/5(110) ](https://www.g2.com/products/mobaxterm/reviews) [ View All Alternatives ](https://www.g2.com/products/remote-desktop-services/competitors/alternatives) ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 6/4/2017 "Does the Job ~ Native" 3.5/5 What do you like best about Remote Desktop Services? It works! It facilitates standard GUI interface with remote desktop environment. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? No advanced administrative features which allow back-end access to system files, registry, other settings, while still permitting another user to be actively logged-into a desktop session. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? Inexpensive remote administration of a server and some client PCs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jerod J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerod J.") JJ Jerod J. Marketing Manager Business Supplies and Equipment Small-Business (50 or fewer emp.) 9/23/2016 "Just works" 5/5 What do you like best about Remote Desktop Services? Fully functioning remote desktop solution with excellent security options. Works well as a business solution for remote employees, or for home use working with media servers. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? Does get laggy, even with fast connections. Not horribly so, but enough to be frustrating at times. When Steam In-Home Streaming is able to push HD games through my network at 60fps, it's gotta be possible to load a web page on a remote desktop without it lagging. The problem is worse, though more understandable, when working remotely. Though it does seem to be the best solution on the market at the moment, especially for the cost. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? We have a few employees that work remotely, and need to be able to access their desktops and/or our servers. RDS works perfectly for this. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 1/25/2017 "Very awesome and easy to use" 5/5 What do you like best about Remote Desktop Services? I use the application to remotely log into a virtual Microsoft based machine, its functionality is the best. You literally have your setting setup upon install, press the start button and you are logged into your virtual machine. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? I will say it can be a little wonky at times but I think that comes from our IT in house issues and sometimes upgrades that come along with the application. It is usually resolved within minutes. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? The benefits is the ease of the application, it is Apple and Microsoft based which is sometimes hard to find and then configure based on your operating system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Kai X.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kai X.") KX Kai X. Special Experiences Specialist - Executive Office Non-Profit Organization Management Mid-Market (51-1000 emp.) 8/24/2016 "Slow and unstable platform" 1/5 What do you like best about Remote Desktop Services? - We are able to access our office/enterprise desktop from almost everywhere in the world - It is simple to use and easy to learn Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? - It is HIGHLY unstable, I will usually last about 5 - 10 mins before I have to reboot or re-login - It is very slow, the connection compare to using it at work sometimes make me feel like going to work instead of using remote desktop from home/coffee shop Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: - Get use to the glitches/plan your day with this in mind - Use this when necessary, knowing you have a back up plan Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? - We are hoping to help people who calls us on the emergency line - We need 24/7 support whenever we go Benefit: We are able to use this to provide emergency support and 24/7 helpline Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 10/24/2016 "Effective and Easy to Use" 4.5/5 What do you like best about Remote Desktop Services? Allows you to logon from anywhere. I like the ability to connect to other work resources while off-site in remote locations and be able to troubleshoot issues for the end user. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? The response time on my devices varies widely on the location and network speed. I can not get the remote screen to take up my entire window at times depending on the display adapter which can be frustrating when I am trying to test multiple applications at once. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? Allows me to avoid having to power up my laptop every time I need to get to the server. Just use my tablet or Windows computer will have my information cached. The ability to access sensitive data from a centralized and secure connection. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 8/25/2016 "Easiest way to connect to other machines" 4/5 What do you like best about Remote Desktop Services? I use RDP daily. I have multiple test computers and instead of having to use a KVM or have multiple setups, I just have a main PC connected to my peripherals and RDP into my test machines as needed. Its quick and easy and saves a lot of space on my desk. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? Sometimes the copy and paste doesn't work between RDP sessions. Also you can't always drag and drop files. I wish you could change the resolution after you remote in without having to close out and re-launch Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: If you have a windows machine it comes with it right out of the box. Before you try buying third party software like GoToAssit etc, just try RDP. You will not be able to log in at the same time as any user who is having issue and shadow their movements. But you can connect to any machine on your network and perform tasks Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? Being able to connect to multiple servers, PCs etc all remotely makes managing a group of applications very easy. I use it every day to perform application testing and server-side application support/development. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") US Verified User in Security and Investigations Enterprise (\> 1000 emp.) 9/22/2016 "Remote Desktop Services" 5/5 What do you like best about Remote Desktop Services? What I like best about remote desktop is that i can log in to a desktop all the way in DC from Dallas to use a certain program they may have on that desktop. I can also do this from home and still use my desktop at the same time. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? Nothing really that i currently dislike other than when there are issues with the server or trying to print a document. Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: Great to have Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? Being able to access a program remotely and train other employees from afar. This is a great tool for every company to use. Review collected by and hosted on G2.com. Show More 1/24/2017 Validated ReviewerIncentivizedSource: G2 invite TR Tyler R. Support Manager Computer Software Small-Business (50 or fewer emp.) 5/8/2016 "Granddaddy of them All" 4/5 What do you like best about Remote Desktop Services? It is the single most reliable, consistent and among the most robust, accommodating remote desktop solutions you'll find - and I've used quite a few! You know what you're getting with this software and regardless of the version I've used, it hits the mark. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? It is fairly resource-intensive, using up a fair bit of RAM and also requiring a rather strong, stable internet connection (Wi-FI will work but beware disconnections). Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: It's easy to find and try so give it a test drive and compare it with others on the market. The one thing you're unlikely to recognize with mere demos or trial runs is how consistent Remote Desktop Services is. Our customers and employees use the product constantly and they've never once been at fault for an issue, inaccessibility, etc. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? Software access, remote control, shadowing, remote support. The benefits are countless and we're unlike to stop using the software any time soon. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering") IC Verified User in Civil Engineering Enterprise (\> 1000 emp.) 5/5/2016 "RDS - Access systems from anywhere and anytime" 4.5/5 What do you like best about Remote Desktop Services? One of the best Remote Desktop Services feature is that a user can access systems from anywhere and anytime. It provides access from a distance for users (not necessarily Windows). It gives a user a possibility to access several remote sessions. Works fine with both 32 bit and 64 bit applications on Windows. It saves time when working with application that are storing files in a server which is located "in the other side of the world". Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? Personally there is nothing I could mention that I do not like in Remote Desktop Services. But I have heard some complains from my colleagues working with heavy graphics such as AutoCAD. Review collected by and hosted on G2.com. Recommendations to others considering Remote Desktop Services: No recommendations. Remote Desktop Services is good the way it is. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? I use Remote Desktop Services to install applications on a central server, monitor server status, I also use Remote Desktop Services when I need to use an application that is storing data or is connected with the same server as I have connected using Remote Desktop Services. I have experienced that the application running directly on the server works much faster than the same application stored on my local machine. This can save a lot of time when there are some tasks that require high volume data transports with in application. Review collected by and hosted on G2.com. Show More 7/10/2016 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 1/24/2017 "RDP is so easy" 5/5 What do you like best about Remote Desktop Services? I can sit at my desk and remote into the different computers to manage most of the stuff I need to do. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? I wish I could manage settings on multi-monitor configurations (Say I use one monitor to RDP, so when I remote to a computer that has 4 monitors, I can't change monitor settings on the remote machine). Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? I'm more productive in the sense that I can log into several computers at once and work on them. Instead bouncing back and forth between them trying to manage them. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Work at Microsoft? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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